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Reviews of Quality Inn Windsor Mill

2.5 out of 5
Quality Inn Windsor Mill
1806 Belmont Avenue, Windsor Mill, MD

Reviews

6.6
Rating 10 - Excellent. 185 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 262 out of 1002 reviews" "
Rating 4 - Poor. 145 out of 1002 reviews" "
Rating 2 - Terrible. 132 out of 1002 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service
MY ROOM WASN'T READY AND WHEN IT WAS AFTER MY ACCOMMODATION WAS CHANGE. GOT TOO THE ROOM THE SHEETS WAS DIRTY. BATHTOOM WAS CLEAN And IT SMELLS. NO ODORIZER. DISINFECT. NOT CLEAN VERY DISSATISFIED!! THATS MY HONEST OPINION!! THANK YOU FOT HELP; BUT I WONT BE VISTING QUALITY INN ANYMORE!!
Stayed 1 night in Apr 2024

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtyard was a nice touch. The choice in pillows for the bed is great and the covers and mattress were perfect. The peaceful atmosphere lulled me right to sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access with check-in and check-out.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Great stay!!
Stayed 1 night in Feb 2024

2/10 Terrible

Deshawn

It a club
Stayed 1 night in Feb 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rajae

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite & friendly staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite & friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Addie

Stayed 2 nights in Jan 2024

4/10 Poor

Mary

Traveled with family
Disliked: Property conditions & facilities
Door could not be locked once inside. Property worn out, holes in walls, tub chipped. NEED TO RENOVATE
Stayed 1 night in Dec 2023

10/10 Excellent

kristi, Windsor Mill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Nov 2023

10/10 Excellent

Tykesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff only one person gave me a problem
Stayed 1 night in Nov 2023

10/10 Excellent

Helen

Stayed 2 nights in Nov 2023

4/10 Poor

Loretta

Disliked: Cleanliness, staff & service, property conditions & facilities
Right on a very busy highway that went all night. We were originally given an occupied room...yikes! Front desk people seemed harried and unable to give me the time of day!
Stayed 1 night in Nov 2023

4/10 Poor

Isidro

Stayed 1 night in Nov 2023

2/10 Terrible

Joseph

Stayed 3 nights in Oct 2023

10/10 Excellent

Bertha

Stayed 2 nights in Nov 2023

6/10 Okay

karen

Traveled with family
Stayed 2 nights in Nov 2023

6/10 Okay

Jamal

The room was nice but it had nats in there I mean they everywhere so it was like it was a super problem but overall it was a good stay
Stayed 2 nights in Oct 2023

6/10 Okay

Jaime

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Good for a single night
This hotel has a sport bar that has higher priority than hotel guests. Breakfast is very simple
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep away except you want to have FREE smell
OK! We arrived on Saturday 3pm. There was a crazy party going on! All parking lot was full without any spot for parking and check-in. The worst part was... the party would keep going on until mid-night! The room was out of date and the weed smell was everywhere!
Stayed 1 night in Oct 2023

10/10 Excellent

Danisha

Stayed 2 nights in Oct 2023

8/10 Good

Adekunle

Stayed 3 nights in Oct 2023

6/10 Okay

Gina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient!!
Stayed 1 night in Sep 2023

8/10 Good

Richard

Stayed 1 night in Jul 2023

8/10 Good

Rue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
nicer than expected, our ac and refrigerator wasn’t working at first but i contacted the front desk and they fixed it, room was clean and tv was easy to use
Stayed 2 nights in Sep 2023

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff pleasant! No shower cap!
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeanette

y
Stayed 3 nights in Aug 2023

2/10 Terrible

Brandon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked and Unfriendly
Booked my stay 4 months in advance for a festival going on near by. Got to the hotel at 11:30pm to find out they overbooked the hotel and had no rooms for me. The guy at the front desk didn’t care they overbooked and wouldn’t help me find a hotel that had availability.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst night ever.
The hotel owners allow all night parties. People running up and down halls all night. Staff was rude. Security guard in the lobby was cool. All the rooms smell like weed. Room was 89 degrees when we walked in. Do NOT stay here!
Stayed 1 night in Jul 2023

2/10 Terrible

Marcie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotels I have ever stayed at. The clientele in the next rooms were very shady and very very loud at all hours of the night. Would NOT reccomend.
Stayed 2 nights in Jul 2023

4/10 Poor

MitchellsFTW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like I might get murderered
Stayed 1 night in Jul 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The staff was kind of rude even the manager. They barely had any breakfast. Apples, bread, and really bad coffee.
Stayed 1 night in Jul 2023

4/10 Poor

Howard

Disliked: Cleanliness, property conditions & facilities
My room smelled like cigarette smoke. Room contract stated 5 minutes after checking in, you are obligated to pay for the room.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Nice, quiet relaxing stay with no drama!!
Stayed 2 nights in Jul 2023

6/10 Okay

Tonicia

Stayed 3 nights in Jul 2023

4/10 Poor

Ronald

Stayed 1 night in Jul 2023

4/10 Poor

Mahmood

Traveled with family
No smoking not
Stayed 4 nights in Jul 2023

2/10 Terrible

Angel

Traveled with family and small children
Disliked: Cleanliness, staff & service
Didnt like that there was no parking on the wekend becuase of some club things going on. Phone didnt work and rooms smelled like cigarsttts even though was considered non smoking. Constant noise from people throughout the night oitside walking around.
Stayed 4 nights in Jul 2023

4/10 Poor

Norwanda

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Jun 2023

10/10 Excellent

Tazsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was perfect!!! I checked an about 10:30pm the lady at the front desk was wonderful she check me wit kindness I was coming from New Jersey silly me forgot my ID but she didn’t give me a problem she let me used my finance. The room was clean a couple of holes an the streets but that just lets me know they been wash 😂😂 overall I enjoyed my stay will definitely stay again wit no problem.
Stayed 1 night in Jun 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very old The property houses the homeless the nonsmoking room has been smoke in people out side there rooms smoking in the nonsmoking area construction workers working until 6pm on a Saturday
Stayed 1 night in Jun 2023

6/10 Okay

Hisham

Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in Jun 2023

2/10 Terrible

Milca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the sheets had holes. The receptionist was rude and nasty. We didn’t stay we went to another hotel
Stayed 2 nights in May 2023

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently working on replacing the pool with a central plaza and garden. I hope they take care of it. The check out lady at the front desk wasnt very nice but the check in guy was wonderful.
Stayed 1 night in May 2023