Hotel is good for an overnight stay.
Posted Feb 20, 2017
Front desk staff are very courteous and helpful. The room at first looked great, but when you look around it seems that has not being clean in months. there is dust everywhere. We attempted to get some coffee in the morning and were told that in order to get coffee we needed to pay 13.95 + tax, per person, for the breakfast buffet. No thanks, first hotel that I have stayed that ask that much money for a cup of coffee. Not the money but the principal. .
Comment from Hotel Management
Feb 23, 2017 by Heather P., Hotel Management
Thank you for taking the time to share your feedback. I am sorry that the cleanliness of your room did not meet our standards and for the disappointing service you received from our staff in Scoozi. Your feedback will be used to follow up with our team to ensure guests are receiving exceptional service and accurate information is provided. We hope to have a chance to welcome you back and provide the flawless experience you should expect.
Heather Prince, Hotel Reputation Champion ~ Radisson Hotel at Cross Keys