The employees were not professional. They spoke to me as if I was an animal. No respect whatsoever
Comment from Hotel Management
Feb 19, 2017 by Customer Care, Hotel Management
We apologize for the service you received from our staff. This is definitely not the kind of experience we want our valued guests such as your self to have. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We will make sure all claims are fully investigated. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.