Select Comfort beds, in-room safe, desk, iron/ironing board

Reviews of Ramada Limited Cockeysville

2 out of 5
Ramada Limited Cockeysville
10100 York Rd, I-83 North Exit 17, Cockeysville, MD

Reviews

5.8
Rating 10 - Excellent. 142 out of 1002 reviews" "
Rating 8 - Good. 206 out of 1002 reviews" "
Rating 6 - Okay. 245 out of 1002 reviews" "
Rating 4 - Poor. 170 out of 1002 reviews" "
Rating 2 - Terrible. 239 out of 1002 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, Roaches and mice found in room. Cleaning people asked to be blessed after telling us at 5pm while still cleaning rooms for the day to leave checkout key in room and drapes closed when we left not to turn in and checkout of room. This place needs shut down
Stayed 2 nights in Mar 2024

2/10 Terrible

Tom

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs, filthy. Do not recommend!

2/10 Terrible

Danielle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked here and checked in but it was so dirty and in an unsafe area so we left and didn’t stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
I had to play with the electronic door lock several minutes to get the door open. The bathroom ceiling was falling in and the tub was dirty. There were black fingerprints on one of the towels. Drinking cups were not wrapped and were stacked lip down on a dirty tray. I thought the name Ramada meant something, but it seems no longer.
Stayed 1 night in Feb 2024

6/10 Okay

Daniel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stay at this location plenty of times thought last year! It’s a descent location very convenient to chick fila. But when I checked last Friday everything was good until my wife up angry wit “BED BUGS” BITES on her shoulders and back smh. When we lifted the covers from the bed we Saw TWO “BED BUGS “ crawling around the mattress smh it’s was very disturbing, disgusting & disappointing. We immediately packed our stuff and went to the front desk. The Lady at the front desk was very helpful in getting us a new room and she apologized but when I asked for a refund or to get compensated I was told I had to wait till Monday for when the supervisor comes in ? First red flag why is there not a supervisor on property to deal with these type of things. My check out date wasn’t until Tuesday. Monday Morning came around and I had a meeting to attend by lunch time I was free and contacted the supervisor Is which she told me that there was nothing that she can do. She also stated that I would have to write Ramada to file a complaint. Even with the video evidence I showed her she still wasn’t trying to hear me and kept cutting me off. She was very unprofessional. So I reached out to Expedia where there was sorry and I was told I was going to receive $55 credit but for some reason it’s still pending. I’ve spent $382 from Friday to tues and I honestly feel that it was not worth it and the headache and the bud bug bites. I’m am very sadden because I’ve stayed her plenty of times.
Stayed 4 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rafiu

Liked: Cleanliness, staff & service, property conditions & facilities
Serene and spacious. We were also offered breakfast
Stayed 1 night in Dec 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful awful experience. Never going back.
Stayed 1 night in Dec 2023

4/10 Poor

Wilfred

Disliked: Cleanliness, property conditions & facilities
Cockroches in the room
Stayed 1 night in Dec 2023

2/10 Terrible

Jasmine A

Stayed 1 night in Dec 2023

6/10 Okay

Brandon

Stayed 2 nights in Oct 2023

2/10 Terrible

Engelbert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an old property that is not well maintained. The water was cold and I couldn’t take a shower
Stayed 2 nights in Dec 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the mice and roaches in the room? I booked a suite figuring that I would have a desk to work at. Instead I get a hot tub in the room straight out of the 70's. Didn't get any sleep. The room was disgusting. Mice and roaches. Hair in the shower, unfinished drywall everywhere (which would not have been bad, but whoever did it has no idea how to finish mud) I have pictures of it all. However, reading the first page of the hotel.com review page, they (the hotel) has the right to delete this. I will not be using hotels.com or any ramada property again! The next day they switched me to different room (cheaper, but no refund given) and was better ( but sleeping in my truck would have been better too) than that first room. I made of list of everything wrong with them both it and only posted the highlights here.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It may look dive-ie but it was clean, quiet, and I felt safe. I'll stay again if in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room stank of smoke, burn holes in the bedding, walls and ceiling were stained. Staff were helpful.
Stayed 2 nights in Nov 2023

6/10 Okay

Terry

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have used the Ramada Limited several times now and have been very happy with it. It is convenient and priced reasonably.
Stayed 1 night in Nov 2023

10/10 Excellent

selami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Nov 2023

8/10 Good

selami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 1 night in Nov 2023

2/10 Terrible

jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
In dire need of renovation
Stayed 1 night in Nov 2023

2/10 Terrible

scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs to focus on cleaning! Room smells cigarette butts and molds. Bathroom tub and toilet were worse than public bathroom. Need new management there!
Stayed 1 night in Nov 2023

2/10 Terrible

Anne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in technology did not work for about 20 minutes. Had to call somewhere to get credit card authorization. Room was clean, but sheets had cigarette holes in them, plastic bag over smoke detectors, big trucks coming into car dealership next door until 11 PM -very noisy. But the room was clean even though lamp shade was broken, furniture was ragged, etc.
Stayed 1 night in Nov 2023

8/10 Good

selami

Stayed 1 night in Oct 2023

8/10 Good

selami

Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a last minute thing and was quick and convenient.
Stayed 2 nights in Oct 2023

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Cockroaches. Room was infested.
Stayed 2 nights in Oct 2023

10/10 Excellent

ronald

Stayed 1 night in Oct 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

kimberlee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to a worse hotel in my life. My girls would not even use the bathroom. Was suppose to get non-smoking room but was not and it stunk! Walls were yellow and dirty. Carpet was dirty. Beds were horrible with stains. Toilet was clogged. Manager was very rude. He kept moving us to back of line. We had to call a number to verify we had a room. I would rather pay 300 for a better room than stay here for free.
Stayed 1 night in Oct 2023

2/10 Terrible

Kathryn M

Stayed 1 night in Oct 2023

8/10 Good

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very accommodating. My only issue was the leaky faucets in the bathroom.
Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting. There was a condom on the floor. The door looked like it had been busted in and the lock was broken. We had to use a chair to lock the door.
Stayed 1 night in Oct 2023

2/10 Terrible

Yolanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a run down motel 6 with the Ramada name. The tub faucets were hanging from the wall, the keys don’t work on the doors, you have to wait for someone to come open the door for you. They give you a key knowing that the door does not work. They claim they overbooked but the problem is that they have half the hotel occupied with displaced people. The website pics are deceiving. Bugs everywhere. Any positive reviews have to be from family or friends because anyone who vacations regularly and know what a decent hotel looks like, will definitely give this place a zero…so called continental breakfast looks like something they bring I. From home. The older gentleman at the desk barely speaks English and types with one finger. The manager Hiren Shah should be ashamed. He is totally aware of the problems the facility is old with old doors, paint peeling inside and out. Filthy stairwell. I had to wait in the cold for someone to open the door and refused to leave my room with fear that I would have to wait again.
Stayed 1 night in Oct 2023

2/10 Terrible

Shaker

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing works from the door lock to the bathroom faucet and bugs I the room I couldn't sleep for the body atch
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was disgusting and should be condemned
Stayed 1 night in Sep 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is dirty and run down. I checked into my room and within 10 min checked out. Roaches scattered the bathroom as I cut the light on. All the furniture had burn marks or chunks missing. It took my key card 5 tries to work before I could even enter.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathryn M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Garett Edward, Westminster

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled of smoke and urine. There were multiple cigarette burns in the comforter. We left requested a refund and went to a different hotel
Stayed 1 night in Sep 2023

6/10 Okay

Torella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not my cup of tea
Loved the jacuzzi but the hotel room looked filthy and there were roaches. Also smelled like old water and mildew through out the whole entire room.
Stayed 1 night in Sep 2023

2/10 Terrible

harry

Stayed 1 night in Sep 2023

8/10 Good

John

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
needs a good broom sweeping outside
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Sep 2023

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Khia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Lovely clean place
I was so pleasantly surprised when I stayed here while road-trip. The staff couldn’t have been any more hospitable, lovely people. I had a large 1 bed room with all the amenities, fridge, microwave, iron, cofee maker etc. everything was clean. The house cleaning you can see the wonderful cheerful ladies everyday keeping the place clean and the laundry sheets, towels, were very clean. I love how close proximity everything was. Walk out the door you have Wawa and 711 across the street, chicfilet to the left of yr and poke bowls and frozen yogurt to the right. I ended up extending my stay bc it was so comfortable and private, clean and the closeness to the Maryland State Fair was Awesome! Whatever you need is pretty much in walking distance, coffee, Dunkin Donuts, target, Walmart.I felt very safe. Very friendly place. Beautiful property with a nice pool, lots of parking available. Check in was fast and easy. Overall great Ramada to stay short or long. I enjoyed my stay and the area. Thank you to the entire staff. Great people. I’ll be back.
Stayed 1 night in Aug 2023

6/10 Okay

Carlos

Traveled with family
Disliked: Cleanliness
Close to stores and restaurants
Stayed 2 nights in Sep 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large&Comfortable beds.
Stayed 1 night in Aug 2023

6/10 Okay

Erin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

ROBYN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
It wasn't clean enough the door was broken and toilet was so low the toilet paperholder was on the ground it wasn't what I expected.
Stayed 1 night in Aug 2023