Suite, 1 King Bed, Harbor View | View from room

Reviews of The Royal Sonesta Harbor Court Baltimore

4.5 out of 5
The Royal Sonesta Harbor Court Baltimore
550 Light Street, Baltimore, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 898 out of 1607 reviews" "
Rating 8 - Good. 367 out of 1607 reviews" "
Rating 6 - Okay. 167 out of 1607 reviews" "
Rating 4 - Poor. 93 out of 1607 reviews" "
Rating 2 - Terrible. 82 out of 1607 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tariq Mahmood

Business traveler, Traveled with family
Parking for guests should be at least on discounted rates if not free.
Stayed 5 nights in Mar 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff and very convenient location to area attractions. Our room had the bow window bench seat with an awesome view of the Inner Harbor. The kids loved the unique view of the city skyline and additional seating space in the room. Room was very clean, hotel was quiet. There isn’t a restaurant but the coffee shop downstairs opens early and has excellent options for a quick bite to eat and something to drink.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was friendly and very helpful. The room was great and it was very close to everything at the harbor. Definitely will stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael, Amherst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very good location, great views of the harbor.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Traveled with family
Easy driving entrance from street. Very friendly staff, clean room
Stayed 1 night in Mar 2024

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Royal Sonesta on Mar 24, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Royal Sonesta on Mar 18, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Tasheka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the warm welcoming and service provided by all staff that i encountered! Would definitely recommend and come back
Stayed 1 night in Mar 2024
Response from Royal Sonesta on Mar 17, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

4/10 Poor

Joshua

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Key and computer system non-functional... allowed into room by security and then not provided a key when leaving my room for dinner reservations. Had to go back to front desk multiple times to be let into room... This was ALL guests checking in at the time... hotel has no alternative onsite keying system for guestsif the hotel loses internetconnectivity. .
Stayed 1 night in Mar 2024
Response from Royal Sonesta on Mar 17, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Shunnette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was VERY helpful. I really enjoyed it there.
Stayed 2 nights in Mar 2024
Response from Royal Sonesta on Mar 12, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Alexandra, Wyndmoor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in a beautiful corner room in the same floor as the indoor heated pool and hot tub area. Convenient to both the harbor and federal hill.
Stayed 1 night in Mar 2024
Response from Royal Sonesta on Mar 12, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Aleisia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & my wife had a beautiful stay.The staff was wonderful Ashley & Michelle were so informative & pleasant. The valet guy James was awesome. The hot tub and sauna was relaxing and not overcrowded like some. We will definitely be returning.
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Mar 3, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

2/10 Terrible

Kristy

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff as rude and bed was horribly hard. My entire body hurt after two nights and I am still dealing with the pain for the duration of my cruise. Beds are like prison.
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Mar 3, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Nell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with harbor views and the rooms were perfect for our family.
Stayed 2 nights in Feb 2024
Response from Royal Sonesta on Feb 22, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

John S

Stayed 2 nights in Feb 2024
Response from Royal Sonesta on Mar 24, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to inner harbor activities and Camden Yards.
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 22, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Shavon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 22, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

6/10 Okay

krystal

Stayed 1 night in Feb 2024
Response from Royal Sonesta on Mar 24, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Royal Sonesta Team.

8/10 Good

Leatha

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet stay just what I needed
Stayed 2 nights in Feb 2024
Response from Royal Sonesta on Feb 19, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

8/10 Good

martin

Stayed 1 night in Feb 2024
Response from Royal Sonesta on Mar 24, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

LaShaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking, friendly staff
Stayed 2 nights in Feb 2024
Response from Royal Sonesta on Feb 14, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Sapriya

Stayed 1 night in Feb 2024
Response from Royal Sonesta on Mar 24, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Cynthia A

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well worth the money!
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 14, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Suann

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Property was excellent. Very clean. Con: Hotel needs to be refurbished. The window in my room had a broken seal. Rooms seem old and outdated.
Stayed 2 nights in Feb 2024
Response from Royal Sonesta on Feb 8, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Johnathan

Liked: Staff & service, property conditions & facilities
I like the hospitality
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 10, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great view of the harbor. The hotel itself is a gem in a a deteriorating area. I’ve heard new Harbor ownership has plans to tear down and redesign. Maybe it will revive things. Overall great stay!!
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 8, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hot water in the bathroom was not good, not hot enough
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 8, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

6/10 Okay

Kelley

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 8, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Rasheedah

Traveled with partner
Liked: Cleanliness
Nice staff ,clean rooms
Stayed 1 night in Feb 2024
Response from Royal Sonesta on Feb 4, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

8/10 Good

Bruno

Stayed 1 night in Feb 2024
Response from Royal Sonesta on Mar 24, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Yemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly…the room was very nice and the ambiance was chill…cool vibes in the hotel…I would recommend
Stayed 2 nights in Jan 2024
Response from Royal Sonesta on Jan 28, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in and out was very convenient and quick. The room was clean and comfortable. The view was amazing. They made it a very easy going and relaxing weekend! 10/10 would stay again next time we come to Baltimore!
Stayed 2 nights in Jan 2024
Response from Royal Sonesta on Jan 27, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Birchelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great for my daughter bday, Pool was heated very nice, however I was never told that the Jacuzzi was broken which was a huge reason for me picking this hotel. Next time I'll make sure all the amenities are you and running before booking.
Stayed 1 night in Jan 2024
Response from Royal Sonesta on Jan 27, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

2/10 Terrible

Ineshia

Disliked: Staff & service, amenities
No hotel dinning , no room service after 10am , no microwave .. there’s no amenities
Stayed 2 nights in Jan 2024
Response from Royal Sonesta on Jan 24, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Clay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Royal Sonesta on Jan 24, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Darrius

Stayed 1 night in Jan 2024
Response from Royal Sonesta on Feb 10, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Darrell

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Royal Sonesta on Jan 21, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

2/10 Terrible

Bruce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
cold
Stayed 1 night in Jan 2024
Response from Royal Sonesta on Jan 21, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Chelsea

Stayed 2 nights in Jan 2024
Response from Royal Sonesta on Jan 18, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Neyere

Traveled with partner
Michelle at the front desk was amazing. Explorers service and food was amazing. Suite was as described. Clean with beautiful harbor view !!
Stayed 1 night in Jan 2024
Response from Royal Sonesta on Jan 9, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Rahim

Stayed 1 night in Jan 2024
Response from Royal Sonesta on Jan 9, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Richard Matthew, baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very accommodating.
Stayed 1 night in Jan 2024
Response from Royal Sonesta on Jan 9, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view were beautiful. Perfect for watching the fireworks. All of the staff were extremely nice and accomodating, expecially Kevin! Great location for attending the football game. Can't wait to visit again!
Stayed 3 nights in Dec 2023
Response from Royal Sonesta on Jan 9, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2023
Response from Royal Sonesta on Jan 7, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

8/10 Good

Cynthia

Stayed 1 night in Dec 2023
Response from Royal Sonesta on Dec 31, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

8/10 Good

Mie

Stayed 1 night in Dec 2023
Response from Royal Sonesta on Dec 30, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Shanan, Mount joy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Dec 2023
Response from Royal Sonesta on Dec 30, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Royal Sonesta on Dec 30, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

8/10 Good

Dung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is quite spacious and clean. However the water pressure for showering is quite weak. Take more time to shower
Stayed 1 night in Dec 2023
Response from Royal Sonesta on Dec 24, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Was a clean and beautiful hotel. Very quiet and relaxing and super close to walk to places in the inner harbor. Would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Royal Sonesta on Dec 24, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.