Ratings based on 591 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great promity to Inner Harbor!

Posted Jul 19, 2017
The staff was pleasant, amazing views of the inner harbor, the room was spacious - I will definitely stay at the hotel again!
Comment from Hotel Management
Jul 19, 2017 by Steve, Hotel Management
We're delighted that you enjoyed a great stay with us at Royal Sonesta Harbor Court Baltimore! I'm glad that you enjoyed the hotel's terrific location right across the street from the shopping, dining, and attractions along the Inner Harbor, and pleased that our terrific team took great care of you throughout your stay. We look forward to your next visit!
3 out of 5
by A verified traveler from baltimore harbor

Hidden fees

Posted Jul 13, 2017
First time I had additional fees for parking. 2 queen beds not enough for 4 people.
Comment from Hotel Management
Jul 15, 2017 by Steve, Hotel Management
We're certainly taken aback by your comments. The parking fees are not hidden, as they are disclosed on Expedia. The hotel neither owns nor operates the adjacent parking garage, but you'll find that City Center hotels do charge for parking up and down the East Coast. We do offer connecting rooms for those who want more space,
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Beautiful Hotel right at the Inner Harbor.

Posted Jul 12, 2017
This Hotel is a 5 Star in my book. From the friendly and helpful staff. To the spotless condition of our room. We had a Petite King Bed Suite looking directly at the Harbor. Check in is supposed to be 4PM, we arrived at 11:00 am in the hopes of them storing our luggage. Our room was ready and they let us go in. Such a plus. We will definitely stay here again.
Comment from Hotel Management
Jul 14, 2017 by Steve, Hotel Management
Mary, thank you for the wonderful feedback about your recent stay at Royal Sonesta Harbor Court Baltimore. I'm glad that we were able to accommodate you with an early check-in--that's not an easy feat in the very busy summer season. We're pleased that you enjoyed the spectacular water views from your recently redesigned Petite Harborview King guestroom--and by the way, at 375 square feet, what we consider "petite" is the average size of other Inner Harbor area guestrooms. We look forward to more visits from you!
2 out of 5
by A verified traveler from NY

Bugs!!

Posted Jul 12, 2017
Bed bug bites make terfible souvenirs... ugh. Washing everything in hot hot hot!!
Comment from Hotel Management
Jul 14, 2017 by Steve, Hotel Management
Wendy, we have not had a report of bug bites from any of our guests. It's certainly not impossible, as bed bugs travel and are typically brought in by hotel guests when there is an issue. We proactively bring in trained dogs to search for bedbugs several times a year, and when a potential issue is reported, we call in our professional extermination company to check and treat any impacted guestroom as well as all nearby rooms next to, above, and below the reported guestroom. Guest reports are almost always false but we take all reports seriously. If you feel that you experienced such an issue, please report the issue as soon as possible so that we can take action.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Great views

Posted Jul 11, 2017
We stayed in a Harbor view room on the 6th floor that had the bat window with a sofa. It was so nice to sit there and look at the Harbor at night. Very comfortable beds and great staff!! Thank you for a great weekend away.
Comment from Hotel Management
Jul 14, 2017 by Steve, Hotel Management
Joann, we're happy that you enjoyed the breathtaking views from your recently redesigned harborview guestroom featuring the floor-to-ceiling bay window offering panoramic views of the Inner Harbor and Charm City skyline. Each harborview guestroom offers the sofa placed into the bay window to make it easy to relax and partake in the wonderful views. We're glad that you also liked the plush new bedding and linens found in our guestrooms, along with the friendly, helpful service from our terrific team. We hope to host you again soon!
4 out of 5
Recommended
for Families
by A verified traveler from California

Nice hotel near restaurants and aquarium.

Posted Jul 9, 2017
Pros: The room had a good layout and amenities like a refrigerator. Our view was of the building under construction but the bay was slightly visible.
Location: Location was great for restaurants, aquarium and other attractions within walking distance.
Hotel ambiance is really great and staff was nice and accommodating and helpful with unloading our car as parking is offsite. The room was very nice and had lots of room and a good layout. We didn't spend too much time at the hotel though or use the facilities. the walk to the aquarium wasn't too bad. In the evening when we went to dinner at a pub nearby which was really great. Lots of people and families hanging out at the waterfront which was cool-seems like an active and vibrant area.
Comment from Hotel Management
Jul 10, 2017 by Steve, Hotel Management
Susie, we're delighted that you enjoyed your well-appointed, newly redesigned guestroom, as well as the hotel's great location just across the street from a great array of shopping, dining, and attractions found along the Inner Harbor. We're pleased tat our friendly, helpful team provided excellent service throughout your visit. We hope to host you again the next time you visit Charm City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Jul 9, 2017
This is the place to stay at inner harbor. Close to everything and the comfort of the room and bed is well a 5 star option.
Comment from Hotel Management
Jul 10, 2017 by Steve, Hotel Management
Thank you for describing your perfect stay with us recently at Royal Sonesta Harbor Court Baltimore, and for recommending the hotel to fellow travelers! We're pleased that you love the hotel's ideal location across the street from a great array of shops, restaurants, and attractions along the banks of the beautiful Inner Harbor, as well as the style and comfort of our newly redesigned guestrooms featuring plush new bedding. We hope to host you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Right on the harbor

Posted Jul 9, 2017
I loved the hotel... but a few things that were negative about the experience were that I noticed my sheets were dirty once I woke up, there was no shampoo supplied in the bathroom, and the water for guests in the elevator lobby tasted god-awful. Great location and friendly staff... beautiful view of the harbor from the room we had
Comment from Hotel Management
Jul 9, 2017 by Steve, Hotel Management
We're happy to read that you loved the hotel and enjoyed your overall experience staying with us at Royal Sonesta Harbor Court Baltimore. We certainly apologize for the two housekeeping issues encountered; I hope you let our team know during your visit so that we could quickly fix these items. I'm glad that you enjoyed the breathtaking views from your harborview guestroom, and I'm pleased that our terrific team took great care of you. We hope to host you again the next time your plans find you ready to visit Charm City once again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Drexel Hill

Great hotel right across from inner harbor

Posted Jul 8, 2017
This hotel is beautiful and wonderfully located right across the street from the inner harbor. Upon arrival, we were warmly greeted with a glass of wine. The check in was easy and painless. The concierge was knowledgeable about the area and provided us with help for our stay. There was a chauffeur available. I mentioned during check in that it was my husband's birthday. When we returned to our room after dinner we were greeted with complimentary champagne and chocolate covered strawberries. We had an amazing time and I can't wait to stay at a Sonesta hotel again.
Comment from Hotel Management
Jul 12, 2017 by Jordan C., Hotel Management
Laina, thank you for choosing Royal Sonesta Harbor Court Baltimore for your husband's birthday celebration! We're pleased that you enjoyed the hotel's ideal location just across the street from the shops, restaurants, and attractions along the banks of the Inner Harbor, along with the personalized service executed by our terrific team. We hope to host you at one of our other 37 US hotels soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Extremely friendly and helpful staff. Clean rooms.
Comment from Hotel Management
Jul 7, 2017 by Steve, Hotel Management
We're glad to read about your great experience staying with us recently at Royal Sonesta Harbor Court Baltimore! We're especially pleased that our terrific team added value to your stay by delivering flawless service. Thank you for sharing your experience with us and with the travel community--come see us again soon!