Ratings based on 931 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Apr 30, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from Michigan

Baltimore Westin - April 2016

Posted Apr 29, 2016
Pros: Pool is open at 6 am - which is great for those of us who are on business trips.
Cons: Internet / WiFi access should be provided as part of the cost of staying at your hotel, rather than as an add-on.
Location: Baltimore's Inner Harbor has much to do; great food too. Light rail is accessible via shuttle from hotel; easy to use and very inexpensive.
Fitness area and pool are awesome! Rooms are quiet - cannot hear others in the hall, or in adjacent rooms; able to get good night's sleep.
Comment from Hotel Management
May 6, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from MA.

Posted Apr 29, 2016
Staff put charges on credit card without telling you. Get home and find a bogus charge called them and said sorry and would take it off if I didn't check card it would have gone thru and I would be out the money. What a way to run a hotel.
Comment from Hotel Management
May 6, 2016 by terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Ebony from Boston

Posted Apr 26, 2016 on Hotels
Pleasant staff! Very relaxing night! We'll definitely be sure to return.
Comment from Hotel Management
Jul 2, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler from Andover, MA

Pretty with large rooms, but...

Posted Apr 25, 2016
Pros: The room itself and bathroom were large.
Cons: The overall cleanliness could be improved. Also, I hated that the towels were on holders on the wall right next to the toilet.
The desk staff was nice and the facility looked good, but the room wasn't very clean. I'm a stickler for cleanliness and read lots of these reviews. There were some hairs in the bathroom, some mildew there too, stains on the carpeting and even on the wall. It was disappointing. I booked using Expedia but it was still more than $200 for a room that I felt uncomfortable in... If I'm in the area again I'll read more reviews and likely try another place if I could find one that seems better.
Comment from Hotel Management
Apr 28, 2016 by terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Perfect hotel for anyone visiting

Posted Apr 24, 2016
We were in town to see lots of stuff. It's was close to downtown and the hotel was awesome
Comment from Hotel Management
Apr 24, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from sacramento

Perfect

Posted Apr 23, 2016
Close to airport. Restaurant great. Very accommodating and comfortable.
Comment from Hotel Management
Apr 24, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Adetokunbo A from Haverford

Quick getaway!

Posted Apr 20, 2016 on Hotels
Stayed at Westin overnight. Visiting umbc campus to watch a game. Food was good. Ambience v nice. Room was comfortable. The breakfast was sumptuous! The server, on Saturday morning did a great job in getting the food out on time. Enjoyed our stay. Will definitely stay here again.
Comment from Hotel Management
Jun 25, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Bethann from Ashburn, VA

BILL & TED'S EXCELLENT :)

Posted Apr 19, 2016 on Hotels
I'm not usually compelled to rate anything, but I had to say this was an awesome hotel to stay at ! Quiet, clean, comfortable, and the restaurant, Luminous, had the best food !!
Comment from Hotel Management
Jun 25, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Apr 18, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Terri, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!