Glad you are doing updates
Posted Sep 24, 2016
The staff I had contact with was very good. The breakfast was a nice feature with good food. Parking was convenient and the shuttle helped me out a lot. However: 1. After checking in, dirty sheets were holding the door open to my room; 2. The fan in the bathroom had more than a 1/4 of an inch of thick dust on it and was so loud, I had to close the door to sleep. There was no switch to turn it off. I was on the top floor and the fan was in the tub area. It wasn't a normal exhaust fan. 3. There was blood on the comforter; 4. There was so much noise on the roof that I was startled a few times. It sounded like things were hitting the roof. Every time the people next door used their card, it sounded like someone was trying to come into my room. Neither one of the cards for opening the door worked very well. The light finally turned green after about the 3rd try. The furniture in the lobby really needs to be reupholstered or replaced. It was very tattered. You could probably get rid of the artificial orchids on the table as well.
Comment from Hotel Management
Sep 30, 2016 by Roxanne Rivera - General Manager, Hotel Management
Please accept my apologies for the problems you encountered on your recent stay. We are working toward major improvements during our renovation. I have also discussed your comments with our management staff to ensure immediate corrections.
We hope you will stay with us in the future to experience the "new" hotel.