Ratings based on 1,391 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport, nice and comfortable.

Posted Sep 20, 2017
Good choice. Restaurant next door very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Large, Beautiful room.

Posted Sep 20, 2017
Walked in to feel like I had my own mini apartment. Full living room and kitchenette with essentials, a Large bedroom even with 3 adults and luggage, and 2 full bathrooms. 10/10 would definately stay here again!!
5 out of 5
Recommended
for Everyone
by A verified traveler from friendsville, Md

One night stand

Posted Sep 18, 2017
Pulled in. Good location . Close to city and easy driving to all points due to multi expressways. Quick check in and out. Friendly staff. Helped me print passes.breakfest was a real breakfast and not just a donut. FREE parking, (its 30 to forty $$$$ downtown) lots of restaurants, bars and movie theater. Museum also. Also did i mention Airport and light rail and shuttle to airport and downtown....
Comment from Hotel Management
Sep 18, 2017 by Susie W, Hotel Management
Thank you for staying with us while visiting the Baltimore area! We appreciate the nice comments you had about our staff and our hotel. We look forward to having you stay with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bloomfield, NJ

Posted Sep 14, 2017
Rooms could use some updates. Carpet was well worn. Convenient to the airport. Shuttle service.
Comment from Hotel Management
Sep 18, 2017 by Susie W, Hotel Management
Thank you for staying with us while visiting the Baltimore area. We look forward to having you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel; close to airport.

Posted Sep 12, 2017
I stayed for just one night but my room was very nice! Clean and spacious, nice amenities. I would definitely stay here again.
Comment from Hotel Management
Sep 14, 2017 by Susie W, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel and our amenities. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Wonderful!!

Posted Sep 10, 2017
When we arrived they upgraded our room. When we asked for a shuttle to BWI the shuttle was full for the time we needed. So they ordered us a taxi and paid for it. Wonderful customer service would stay there again.
Comment from Hotel Management
Sep 11, 2017 by Susie W, Hotel Management
Thank you for staying with us while visiting the Baltimore area! We are happy to see you enjoyed our hotel and it's amenities. We look forward to having you stay with us again in the future.
3 out of 5
by A verified traveler from Baltimore, MD

Lost Hot Water

Posted Sep 6, 2017
Stayed for three days, first morning at 11am lost hot water mid short shower and was greeted with freezing cold. Could hear toilets flushing from other rooms. Based on this, would stay somewhere else.
Comment from Hotel Management
Sep 7, 2017 by Susie W, Hotel Management
Thank you for staying with us during your trip to the Baltimore area! We did replace a hot water heater last week. The replacement happened during the day to reduce the impact on our guests. We are sorry that this inconvenienced you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
It was great, clean and friendly staff, excellent location only 5 mins from the airport and Dunkin' Donuts is across the street!!
Comment from Hotel Management
Sep 5, 2017 by Susie W, Hotel Management
Thank you for staying with us during your trip to the Baltimore area! We are pleased to see you enjoyed our hotel and the area. We look forward to seeing you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

very clean hotel hats off to housekeeping

Posted Sep 4, 2017
breakfast was ok 3rd day ran out of ckean cofffee cups banquets need repair too sift you sink low in the banquet. luke warm water 3rd day in shower. thermostat in guest room not working well other than that had a nice stay cheers to arilyn nelson and carlson.
Comment from Hotel Management
Sep 5, 2017 by Susie W, Hotel Management
Thank you for staying with us during your trip to the Baltimore area! We are pleased to see you enjoyed our hotel and the area. We look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, FL

Great Staff,, can't say enough about them

Posted Sep 2, 2017
Pros: Close to airport and great staff
Just flying into and out of BWI, and the staff was excellen
Comment from Hotel Management
Sep 5, 2017 by Susie W, Hotel Management
Thank you for staying with us during your trip to the Baltimore area! We are pleased to see you enjoyed our hotel and the area. We look forward to seeing you again in the future.