Ratings based on 1,473 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Freetown MA

Nice clean hotel comfortable and clean room.

Posted Jan 4, 2018
Pros: everything
Cons: you are doing an excellent job the only bad feature was that when the hotel is busy the parking is challeging.
We enjoyed our stay verymuch,it was close to our location and the breakfast every morning was very cnvenient and the staff very courteous.
Comment from Hotel Management
Jan 5, 2018 by Susie W, Hotel Management
Thank you for staying with us while traveling to the area. We are pleased to see you enjoyed our hotel and our staff! We look forward to having you stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

stay away from the ice machine

Posted Jan 3, 2018
Our visit going was great the room was at the end of the hall. Coming back we had a room next to the elevator and beside the ice machine which kicked on and off all night long it was terible
Comment from Hotel Management
Jan 4, 2018 by Susie W, Hotel Management
Thank you for staying with us while visiting the Baltimore area! Also thank you for letting us know about the ice machine. We will work on repairing it immediately.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fredericksburg, VA

Great stay

Posted Jan 2, 2018
Great one night stay in a neat and clean hotel. Breakfast and cookies were a plus.
Comment from Hotel Management
Jan 2, 2018 by Susie W, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel and our cookies. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to BWI

Posted Dec 28, 2017
Great hotel. Good breakfast. Nice check in process. Free shuttle service to BWI Airport. Thanks.
Comment from Hotel Management
Jan 4, 2018 by Susie W, Hotel Management
Thank you for staying with us! We are pleased to see that you enjoyed your stay at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Nice hote next to the BWI airport

Posted Dec 27, 2017
If you need a spacious room to catch an early flight from BWI - this is a good hotel to stay with. Very decent pricing for parking. Nice staff.
Comment from Hotel Management
Dec 28, 2017 by Susie W, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Breakfast

Posted Dec 26, 2017
Pros: Close to airport, friendly staff, comfy beds.
Cons: lower the temp in the hotel.
Just a quick overnight next to airport. Very friendly staff. Comfy beds. Aging a little I'd say - the room was good but just felt a little dirty - not sure if it was musty smell or aging carpet, but clean by appearance.
Comment from Hotel Management
Jan 4, 2018 by Susie W, Hotel Management
Thank you for staying with us! We are pleased to see that you enjoyed your stay at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from md

Posted Dec 22, 2017
Lovely people, love the location, bed was a little uncomfortable.
Comment from Hotel Management
Dec 26, 2017 by Susie W, Hotel Management
Thank you for staying with us during the Holiday Season! We look forward to having you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Dec 20, 2017
Very accommodating and friendly staff. Great breakfast and so close to the airport.
Comment from Hotel Management
Dec 21, 2017 by Susie W, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nice hotel, close to the road.

Posted Dec 20, 2017
Nice experience. Gave 4 for comfort because the bed can be more comfortable.
Comment from Hotel Management
Dec 21, 2017 by Susie W, Hotel Management
Thank you for your feedback and for taking the time to write about your experience.We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Cozy and comfy had minor issues

Posted Dec 20, 2017
Loved look of hotel, cozy and comfy and hotel staff was very friendly and very accommodating. Breakfast could be better but staff was very accomodating. After we asked about bacon staff went back and made us bacon. This what stuck out to me the most that when we asked or inquired about things they went out there way. Only thing upset me was upon leaving hotel I was charged 82.00 something on my card. I had already paid through Expedia for 2 nights. When I checked in they acknowledge that I already paid and ask for card for incidentals. I asked how much was incidentals and the guy at front desk said 30.00. Again upon the day I left they charged my card 83 and the charged me 40.96 for incidentals. I don't think this was very integral. I was very pleased with my stay but very disappointed with this situation. They said they would put the charge back on our card but that takes a couple of days. This has definitely made an impact on me probably not coming back to hotel.
Comment from Hotel Management
Jan 4, 2018 by Susie W, Hotel Management
Thank you for staying with us! We are pleased to see that you enjoyed your stay at the hotel.