Ratings based on 258 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond ,Va

Great stat

Posted Jul 9, 2017
Everything was great. Room was clean and staff was excellent
Comment from Hotel Management
Jul 10, 2017 by Chase M. , Hotel Management
Thank you for taking the time to let us know about your experience. We're so glad to hear that our team and property met all of your needs. We look forward to serving you again on future trips.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Hotel near Horseshoe Casino

Posted May 2, 2017
Pros: The Breakfast
Cons: At night the parking lot has no available spaces. I had to park on the side
Location: Seafood restaurants a few miles away and the Horseshoe Casino!
It was a pleasant stay at this Hotel, excellent Breakfast and the room was clean. I stayed here one night, about a 15 minute drive to the Horseshoe Casino. I will stay here again.
Comment from Hotel Management
May 2, 2017 by Chase M., Hotel Management
Thank you for letting us know about your experience. We're pleased to see that you had an enjoyable stay in our area and our hotel. We hope to see you for many more trips.
3 out of 5
by A verified traveler

Super Staff F Food

Posted Apr 17, 2017 on Hotels
Everything was great except breakfast was horrible. The exercise room was great. The staff on both shifts were excellent. The room and hotel was very clean. One waffle maker that made half cooked food. Frozen sausage with nasty eggs look-alike. The woman who prepared breakfast was a nice person and should not be blamed for the inferior products she had to work with each morning.
Comment from Hotel Management
Apr 19, 2017 by Chase Malone, Hotel Management
Thank you for staying with us. I'm sorry to hear that our breakfast items were not to your enjoyment. We will be sure to review these items with our staff to help ensure we meet your needs on another stay.
4 out of 5
by William

Weekend family get away

Posted Apr 17, 2017 on Hotels
Went down to Baltimore with my family (3 sons and wife) for a mini weekend vacation b4 spring break. Hotel was very accommodating staff was polite and helped with every little request we had from towels to room to where destinations were and even delivery to hotel. Only downside if any (and this is a bit pick) bathroom shower could have been cleaner. Wasn't dirty at all the usual wear and stains of a bathroom other than that loved this location.
Comment from Hotel Management
Apr 19, 2017 by Chase Malone, Hotel Management
Thank you for staying with us. We're glad to see that you had a great stay with us. We will be sure to bring your concerns to our housekeeping staff so that we continue to make sure our rooms are always meeting your expectations.
5 out of 5
by A verified traveler

Posted Apr 15, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017 by Chase Malone, Hotel Management
It was our pleasure to have you with us. We're thrilled to see that we helped to deliver you a great stay. We look forward to serving you again, if ever your travels bring you back to our area.
4 out of 5
by GERARDO

Great service and welcoming environment

Posted Apr 11, 2017 on Hotels
Great person at front desk.
Comment from Hotel Management
Apr 13, 2017 by Chase Malone, Hotel Management
Thank you for staying with us and for taking the time to let us know about your experience. We're glad to see that you enjoyed your stay and that our team made you feel welcome. We look forward to serving you again on your future travels to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Apr 2, 2017 on Orbitz
I need the help to store the luggage before I check in. The staff is super friendly and willing to make things convenient for customers. Very close to several restaurants nearby. Easy to commute to airport with hotel shuttle. Highly recommend if
Comment from Hotel Management
Apr 4, 2017 by Chase M., Hotel Management
Thank you for staying with us. It was our pleasure to have and serve you during your visit to our area. We look forward to serving you again for all of your future travels to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lat minute booking

Posted Apr 2, 2017
Due to my flight being cancelled I had to book a hotel at the last minute (10pm March 30) The check in was simple and the lady was the nicest. The room was great and exactly what I needed. Microwave in The room was an added bones for a late night snack that I bought in the lobby.
Comment from Hotel Management
Apr 3, 2017 by Chase M., Hotel Management
Thank you for staying with us. We're so pleased to see that you had a pleasant stay. We hope to serve you again on all future travels to our area.
4 out of 5
by James

Posted Mar 27, 2017 on Hotels
Was a very nice room and the service was excellent,ladies restroom in lobby was awful,outside of that everything
Comment from Hotel Management
Apr 3, 2017 by Chase Malone, Hotel Management
Thank you for taking the time to let us know about your experience. Please accept our most sincere apologies for the ladies restroom not being to your or our expectations. We have shared this information with our team to ensure this was an isolated issue and not repeated moving forward.
4 out of 5
by Ellen

Posted Mar 25, 2017 on Hotels
Everything was fine
Comment from Hotel Management
Mar 27, 2017 by Chase Malone, Hotel Management
We're glad to hear that you had a great stay with us. We hope to serve you again whenever your travels bring you back to our area.