Ratings based on 263 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

great proximity to airport

Posted Jul 31, 2017
Pros: location
Cons: fan noise
Shuttle to/from airport a plus. Noisy airco fan in room.
Comment from Hotel Management
Jul 31, 2017 by Chase M. , Hotel Management
Thank you for staying with us. We're glad to have had you stay with us and hope to always be your first choice with staying in our area. We do apologize about the fan for the A/C and will be looking into this directly. It was our pleasure to serve you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond ,Va

Great stat

Posted Jul 9, 2017
Everything was great. Room was clean and staff was excellent
Comment from Hotel Management
Jul 10, 2017 by Chase M. , Hotel Management
Thank you for taking the time to let us know about your experience. We're so glad to hear that our team and property met all of your needs. We look forward to serving you again on future trips.
5 out of 5
by Joe

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 18, 2017 by Chase Malone, Hotel Management
Thank you for letting us know about your experience with our property. We hope that we will be able to serve you again on another future visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Hotel near Horseshoe Casino

Posted May 2, 2017
Pros: The Breakfast
Cons: At night the parking lot has no available spaces. I had to park on the side
Location: Seafood restaurants a few miles away and the Horseshoe Casino!
It was a pleasant stay at this Hotel, excellent Breakfast and the room was clean. I stayed here one night, about a 15 minute drive to the Horseshoe Casino. I will stay here again.
Comment from Hotel Management
May 2, 2017 by Chase M., Hotel Management
Thank you for letting us know about your experience. We're pleased to see that you had an enjoyable stay in our area and our hotel. We hope to see you for many more trips.
4 out of 5
by Thomas

airport stay ayt BWI

Posted May 2, 2017 on Hotels
Great service, my only complaint is that we got the room right opposite te elevator doors on the 4th (top) floor...a bit noisier than I would have liked...people getting on and off, the ding of the elevators doors. TV channel selection was OK at best
Comment from Hotel Management
May 16, 2017 by Chase Malone, Hotel Management
Thank you for staying with us. We do apologize that your room location and TV channel selection were not to your enjoyment. We try our best to accommodate your location if it is not satisfactory. We hope we can serve you better on a future stay.
4 out of 5
by Brenda

Posted Apr 22, 2017 on Hotels
Our trip was over Easter week end. Being away from home is hard but our stay with you was nice.
Comment from Hotel Management
Apr 24, 2017 by Chase Malone, Hotel Management
It was our pleasure to serve you over the Easter Weekend. We're glad our team helped to make you feel at home even though you were away. Our home is your home whenever you need to travel through our area in the future.
4 out of 5
by Leigh

Nice stay close to airport.

Posted Apr 21, 2017 on Hotels
Nice place, great airport shuttle. Small pool, adequate breakfast with weird eggs but good options overall.
Comment from Hotel Management
Apr 24, 2017 by Chase Malone, Hotel Management
It was our pleasure to serve you during your stay with us. We are glad to hear you were able to experience our several amenities from complimentary breakfast to our airport shuttle. We hope to serve you again whenever your travels bring you back to our area.
3 out of 5
by A verified traveler

Super Staff F Food

Posted Apr 17, 2017 on Hotels
Everything was great except breakfast was horrible. The exercise room was great. The staff on both shifts were excellent. The room and hotel was very clean. One waffle maker that made half cooked food. Frozen sausage with nasty eggs look-alike. The woman who prepared breakfast was a nice person and should not be blamed for the inferior products she had to work with each morning.
Comment from Hotel Management
Apr 19, 2017 by Chase Malone, Hotel Management
Thank you for staying with us. I'm sorry to hear that our breakfast items were not to your enjoyment. We will be sure to review these items with our staff to help ensure we meet your needs on another stay.
4 out of 5
by William

Weekend family get away

Posted Apr 17, 2017 on Hotels
Went down to Baltimore with my family (3 sons and wife) for a mini weekend vacation b4 spring break. Hotel was very accommodating staff was polite and helped with every little request we had from towels to room to where destinations were and even delivery to hotel. Only downside if any (and this is a bit pick) bathroom shower could have been cleaner. Wasn't dirty at all the usual wear and stains of a bathroom other than that loved this location.
Comment from Hotel Management
Apr 19, 2017 by Chase Malone, Hotel Management
Thank you for staying with us. We're glad to see that you had a great stay with us. We will be sure to bring your concerns to our housekeeping staff so that we continue to make sure our rooms are always meeting your expectations.
5 out of 5
by A verified traveler

Posted Apr 15, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017 by Chase Malone, Hotel Management
It was our pleasure to have you with us. We're thrilled to see that we helped to deliver you a great stay. We look forward to serving you again, if ever your travels bring you back to our area.