Ratings based on 1,224 Verified Reviews

4.0 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Had a problem with the blackout shades on window but when they were made aware of it, it was fixed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the Airport

Posted Aug 17, 2017
The hotel was decent and the room was comfortable. The only reason why I didn't rate it a 5 is because of the crowd that was staying there. A lot of loud guests but other than that it was great.
Comment from Hotel Management
Aug 17, 2017 by Roxanne R, Hotel Management
We are sad to hear that your stay was affected by other hotel guests. I will pass this on to my staff to discuss solutions for this. We hope you will give us an opportunity in the future to experience a true positive experience.
3 out of 5
by A verified traveler from los angeles

Posted Aug 9, 2017
Could not check in when I got to the hotel before 3pm even though I flew all night and arrived from California at 8am. Sucked. There was no complimentary bottled water in the refrigerator in the room. I was misinformed and tricked about the airport shuttle ride from the hotel back to the airport. I was told I could request the shuttle ride any time I wanted to get back to the airport. When it was time to leave I was told otherwise. Not a happy camper with the front desk staff at all.
Comment from Hotel Management
Aug 14, 2017 by Roxanne Rivera, Hotel Management
Dear Wale, We are sad to hear that your stay was not a positive one. I have read your comments to our staff and discussed ways to improve. We hope you will give us an opportunity in the future to show you true hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel close to airport.

Posted Aug 3, 2017
Appreciated the prompt shuttle from airport. Room was large, clean, updated & comfortable. Breakfast was good. Staff friendly & helpful.
Comment from Hotel Management
Aug 14, 2017 by Roxanne Rivera, Hotel Management
Thank you so much for writing such a great review. I will pass on your kind words to our staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from BWI airport

Nice clean hotel.

Posted Aug 3, 2017
Hotel was clean and breakfast was good did not get very much noise from the airport.
Comment from Hotel Management
Aug 14, 2017 by Roxanne Rivera, Hotel Management
Thank you so much for rating us 5 out of 5. We appreciate you mentioning clean hotel and good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Posted Jul 27, 2017
Nice place to stay zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Comment from Hotel Management
Jul 31, 2017 by Roxanne Rivera, Hotel Management
Dear Al, We are happy to hear that you enjoyed your stay with us. Thank you so much for the 5 out of 5 rating, we truly appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel close to the airport

Posted Jul 26, 2017
This hotel was amazing! Feels brand new and super clean. The shuttle was convenient and the breakfast had many options.
Comment from Hotel Management
Jul 31, 2017 by Roxanne Rivera, Hotel Management
Thank you so much for mentioning our hotel is amazing. We appreciate your kind words and hope to welcome you back in the future.
5 out of 5
by A verified traveler from London

Perfect Airport Hotel

Posted Jul 15, 2017
Exactly what you need from an Airport Hotel. Good parking, clean, convenient. Recommended!
Comment from Hotel Management
Jul 31, 2017 by Roxanne Rivera, Hotel Management
Dear Marcelo, Thank you so much for writing the "Perfect Airport Hotel" review. We appreciate your kind words and 5 out of 5 rating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Holiday Inn delivered excellent service

Posted Jul 14, 2017
Pros: warm staff, cleanliness, hearty breakfast, good wifi, free parking, free newspaper, location,
Cons: The walls of the room I stayed in were thin enough to hear the conversatons next door, so perhaps this may be an area for improvement.
Location: Very close to airport (10 minute drive), a few restaurants are with in a minutes of the hotel and also a movie cinema.
The welcome by Khadija, Customer Service Rep, set the tone for our stay. She greeted me with a big smile and great enthusiasm. So the Check-in process was quick and easy. Other staff members were friendly and warm as well. Every day went well at the hotel.
Comment from Hotel Management
Jul 31, 2017 by Roxanne Rivera, Hotel Management
Dear Vince, That you so much for your awesome review. We truly appreciate your comments and hope we have an opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yuma Az

Excellent!!!

Posted Jul 12, 2017
Excellent stay. Housekeeping does an amazing job keeping the rooms clean. My room was always perfectly cleaned. Breakfast was great and convenient...Armondo did a great job keeping food stocked and it flowed nicely! Great overall hotel experience. The only negative was parking availability.
Comment from Hotel Management
Jul 13, 2017 by Roxanne Rivera, Hotel Management
Dear Liz, Thanks you so much for your kind words. I will pass on your comments to our staff. Also, we are working on acquiring more parking for our guests.