Ratings based on 775 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2017
Staff very nice and helpful. Shuttle to and from airport was excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Nice hotel

Posted Nov 26, 2017
The stay was awesome, the staff met all our needs.
Comment from Hotel Management
Nov 27, 2017 by Jonelle Jacobs-Director of Sales, Hotel Management
We truly appreciate your comments and will pass it along to our staff! We hope to see you again real soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Nov 17, 2017
Just an overnight stay to catch an early flight. Hotel is conveniently located near airport and places to eat.
Comment from Hotel Management
Nov 20, 2017 by Ken White - General Manager, Hotel Management
Thank you so much for staying with us and taking the time to review our hotel. Hopefully we are able to host you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Attractions

Posted Nov 14, 2017
Pros: Breakfast
Cons: Get information of city to offer
It would be nice to have more information of sites to see and other businesses. Pamphlets we can check out.
Comment from Hotel Management
Nov 20, 2017 by Ken White - General Manager, Hotel Management
Thank you for your kind words regarding breakfast -- I will certainly look at additional options in terms of attractions and what we can offer to our guest!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with shuttle service to Bwi airpport

Posted Nov 13, 2017
Visiting grandkids. Three adults and two kids. Room was great. Plenty of room for all. The kids loved the indoor pool. A and free breakfast buffet was very nice.
Comment from Hotel Management
Nov 14, 2017 by Ken White - General Manager, Hotel Management
Thank you so much for taking the time to review our hotel -- so happy you had a great time and look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the BWI airport

Posted Nov 7, 2017
Pros: the friendly staff
Cons: 24/7 shuttle
Location: close to airport
Pleasant, friendly and professional staff. I wish the shuttle would run after 12 midnight.
Comment from Hotel Management
Nov 14, 2017 by Ken White - General Manager, Hotel Management
Thank you so much for taking the time to review our hotel -- so happy you had a great time and look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Clean and accommodating

Posted Nov 1, 2017
I would start with I was a very late arrival requesting the hotel shuttle to pick me up from the airport. The shuttle do, however, I suggest the drivers explain to the personnel taking the request and advising the guests/passengers, the layout and the pick up locations so you do not get overlooked by the driver. Which did happen to me. The staff was very helpful, I did not request a handicap accommodation room, that’s what I got keys to. I went to the front desk and they quickly made the correction. The room was very clean! The bed, pillows and bedding was very comfortable. The bathroom also was very clean, no rust, mold, or that one long black hair that is usually left behind. The complimentary breakfast was very familiar to me, exactly the same as other Marriott is ropertirs I have stayed at before. The staff had no objections to me having a could adult beverages while watching the World Series in the breakfast dining area. I noticed they were frequently keeping the tile floor mopped and dry with warning wet floor leaving the pool area, there were many kids at this location during my stay enjoying the pool. Not much in the immediate area for dinner dining, not to far away though.
Comment from Hotel Management
Nov 14, 2017 by Ken White - General Manager, Hotel Management
Thank you so much for such a thoughtful review - I will certainly work on the shuttle situation as I know this can be frustrating if not handled correctly -- I hope we get to see you on your next trip to Baltimore!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Oct 31, 2017
The customer service was outstanding. The room was great. The pool and hot tub were both open and well maintained. The breakfast was good.
Comment from Hotel Management
Nov 14, 2017 by Ken White - General Manager, Hotel Management
Thank you so much for the wonderful review !!!! I will certainly take your comments regarding the service you received back to the team
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Very nice, comfortable place to stay.

Posted Oct 11, 2017
Pros: Clean, comfortable, friendly staff, good location.
I would definitely stay here again; easy access to airport and MARC train transit; hotel shuttle does free rides to both. Above average complimentary breakfast.
Comment from Hotel Management
Nov 14, 2017 by Ken White - General Manager, Hotel Management
Thank you so much for a wonderful review -- I am glad you got to experience many of our great amenities and enjoy them as well -- Hope to see you again soon!!!
4 out of 5
Recommended
for Families
by A verified traveler from PA

Great family option near BWI

Posted Oct 5, 2017
Like most folks staying in this area we were flying out of BWI the following day. Our room was spacious and very comfortable for our family with teens. We thought that on-site parking was free while we were away but there was a daily fee (I didn't recall that detail in the booking info). Be sure to check when the earliest shuttle will run to the airport if your flight is first thing in the morning.
Comment from Hotel Management
Nov 14, 2017 by Ken White - General Manager, Hotel Management
The Park and Fly option does involve an additional cost but we try our best to make it affordable as well in comparison to the other parking venues around the BWI area. Hopefully we get to see you again on your next trip out of the area