Ratings based on 715 Verified Reviews

4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from rehoboth beach, delaware

Beautiful accommodations prior to flight from BWI.

Posted Sep 22, 2017
Everyone was friendly and helpful. They made our short stay very enjoyable and relaxing. Close to the Inner Harbor where we enjoyed a delicious dinner at Phillips.
5 out of 5
Recommended
for Couples
by A verified traveler from Barrington RI

eats

Posted Sep 16, 2017
Pros: design and layout
Location: don't know the area well enough
wonderful food and attentive service; a little pricey for 80 YOs tho
Comment from Hotel Management
Sep 17, 2017 by Megan Blodgett, Hotel Management
Philip, we are so happy to hear you enjoyed your stay. We look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

great alternative for baltimore

Posted Sep 16, 2017
chose this hotel as any *decent* hotel at the inner harbor was either booked or wicked expensive. Hotel was awesome. Great room. good restaurants. helpful staff. convienent location.
Comment from Hotel Management
Sep 17, 2017 by Megan Blodgett, Hotel Management
Thank you for choosing The Hotel at Arundel Preserve. We are so happy to hear we could provide such an awesome stay for you, while you were visiting the area. We look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel

Posted Sep 11, 2017
Pros: It is always very clean and the rooms are nice and not showing any wear and tear.
Cons: Offer a 7th floor room to your repeat guests once in a while.
Location: Great location- close to restaurants, gas stations, grocery stores, casino, mall and other hotels.
We were on the 5th floor and the room had nice space. It was bigger than the other king rooms we have had in the past. The shuttle is very convenient and will take you to some of the activities in the area. The shuttle drivers are always nice and friendly with lots of good information about the growing area. There are two restaurants in the hotel which are both very good. Also there are restaurants right across the street. Nice location with a mall, movie theatre and stores close by.
Comment from Hotel Management
Sep 17, 2017 by Megan Blodgett, Hotel Management
Thank you for choosing The Hotel. We try to accommodate as best as we can for 7th floor upgrades when availability permits. We look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from augusta ga

Hotel Stay

Posted Sep 11, 2017
Reasonable cost, very nice furnishings. Surprised that they didn't have a microwave. Was not impressed with the idea that they added $50 a day To the pending bill in case I spent anything to be billed to the room. I don't think that was necessary.
Comment from Hotel Management
Sep 17, 2017 by Megan Blodgett, Hotel Management
Denise, Thank you for choosing The Hotel as your travel preference. I do apologize the incidental hold was an inconvenience. We hope this does not impact your decision to stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Best Hotel EVER

Posted Sep 9, 2017
The hotel was truly amazing! I've never ever been to such a great hotel before. The staff was amazing, the room was expectional. I really enjoyed the stay.
Comment from Hotel Management
Sep 9, 2017 by Megan Blodgett - FOM, Hotel Management
Alisha, I am so pleased we could provide such an amazing experience for you! We look forward to seeing you again next time you return to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Very nice and clean

Posted Sep 1, 2017
The hotel room was very nice and elegant decor, staff was very helpful and nice.
Comment from Hotel Management
Sep 2, 2017 by Megan , Hotel Management
Mili, Thank you for choosing the hotel I am pleased to hear how helpful and nice your stay was. We look forward to seeing you again upon your next trip to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close but not too close!!

Posted Aug 26, 2017
Great hotel location close to 295 Close to Arundel mall but not to close. Great residencial feel to my stay. Great options for food in hotel and steps away.
Comment from Hotel Management
Sep 1, 2017 by Megan, Hotel Management
Dear Larry, We are so pleased ot hear we could provide you with such an exceptional stay. We look forward to seeing you again when you return to the area!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
It was nice nothing extraordinary. Staff was very pleasant. I enjoyed my stay.
Comment from Hotel Management
Sep 1, 2017 by Megan, Hotel Management
B, We are so happy to see we could provide you with quite an enjoyable stay. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Great place. However, the staff is overly polite. Too much of "thank you" and "How may I help you"
Comment from Hotel Management
Aug 22, 2017 by Megan, Hotel Management
I do apologize of our overly polite staff has offended you in any way. We do have high standards when it comes to training and customer service. We hope this does not deter you from returning to our property again in the future. Kind regards, Megan Blodgett Front Office Manager