Ratings based on 3 Verified Reviews
4.3 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Canada
Posted Apr 3, 2012 on Hotels
El Farouk is located near centre and on the river - good views; although the Lobby and bar area are very much 5 star the hotel corridors and rooms were much more basic. At the time we were there the De Lux rooms were all undergoing renovations and not available although that was the accommodation we had paid for. After three hours of dealing with front desk staff we were able to see the Manager who wanted to put us in a corner suite; however we were settled into a standard room and did not take the offer.
by A verified traveler from Sweden
Bamako business hotelPosted Jan 30, 2012 on Hotels
This property is relatively new and co-owned by Libya Hotels and Laico (a Tunis based hotel manageemtn company). Origianally, if I am to believe what I read, this was a Kempinski Hotel. In Bamako, there are in fact 3 Libya Hotels / Laico properties : the former and massive Sofitel (Accor chain), and a property that has not been completed just cross the road from El Farouk. The hotel has lounge, pool deck, a resturant, meeting rooms etc. as one would expect of (I guess now) 4 star property. I would not be so certain of those 4 stars though. Kempinski is known as premier 5 star hotel chain, so El Farouk is very far away from that now ... in fact I would rate it as (at best) 3 stars. The roomrate is definately way above the star rating. And as a result there is also not much traffic to this hotel. Despite great location at the Niger riverside, and just couple of minutes from city center, or the convention center, or government offices, the hotel seemed empty most of the time. I got uppgraded without discussion to a nice corner room. The main restaurant is closed, so all meals were served in the lounge. Poolside has no F&B services at all, but there is guard, and massage service. It appears to me that this hotel is not well managed, and "service" is not very high on their priority list. Having said this, rooms are clean, the very large room that I got had some of the typical 4 star amenities, with satellite channels in the flat panel TV, A, minibar etc. Breakfast buffet service starts early ... and well, you have to be there early as what is consumed is not replaced. So best breakfast is at 6 am. If you arrive at 9 am, you get what is left. No one travels to Mali for culinary experiences ... and the kitchen at El Farouk will not provide any surprises in this regard ... for a 4 star hotel one would expect more - especially as good resturants are not plentiful in Bamako (in fact none, outiside hotels). In hotel business in Bamako there is not much competition to El Farouk, either the former Sofitel ... which seemed have gone the same way as this former Kempinski ... or the hotel belonging to Azalai chain that seemed not much different. The location ... well that is the great advantage of El Farouk - one can sit outside beside the lounge in the late afternoon, and see life pass by on the river.
by A verified traveler from 서울시
라이코 엘 파루크 호텔...Posted May 19, 2011 on Hotels
가격대비 만족도는 조금 떨어진다는 생각이 들고, 현지의 물가를 감안한다면 상당히 고가의 호텔이라고 할수있다. 조식이 불포함 되어있어 현지에서 지불하고 이용하였는데, 종류나 식재료의 충실도가 빈약하다. 다만 객실내에서 인터넷이 무료로 사용되는 점이 장점이라고 할 수 있겠다. 공항에서 택시로 이동할경우 15000cefa(약$35)정도 들었다.