Terrace/patio

Reviews of Agorà Palace Hotel

4 out of 5
Agorà Palace Hotel
Via Lamarmora 13/a, Biella, BI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 240 reviews" "
Rating 8 - Good. 83 out of 240 reviews" "
Rating 6 - Okay. 7 out of 240 reviews" "
Rating 4 - Poor. 0 out of 240 reviews" "
Rating 2 - Terrible. 0 out of 240 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marlese H

Stayed 2 nights in Oct 2023

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly, helpful staff. Large clean rooms, comfortable beds, big bathroom. They have it all.
Stayed 2 nights in Sep 2023

6/10 Okay

Talbot

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Sleepless night...
Very nice hotel in a fab location, comfortable rooms and good sized bathrooms. Unfortunately the roof top restaurant ws closed for dinners but was open for a buffet breakfast which was delicious and plenty full. Our stay was spoiled by an electrical failure in the middle of the night which caused the room electric to shut down. No door locks window blinds or AC and a loud clicking noise as the fuse boards in the cupboard to switch on and off. The whole floor was effected. Such a shame as would have liked to stay longer but due to lack of sleep just had to leave....
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
First class hotel with excellent customer service.
Stayed 3 nights in May 2023

10/10 Excellent

JeanPaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Yafu, Franklin Lakes

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff is professional with high quality of service. Certainly recommend for this reason. Property is ok, plain clean room but nothing more. Parking is free. Will consider to go back.
Stayed 2 nights in Apr 2023

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel, friendly staff, excellent food. Overall our time is Biella was wonderful.
Very nice room
Great bathroom
Mmmm
Best ever
Stayed 1 night in Oct 2022

10/10 Excellent

Kaliopi

Stayed 1 night in Jul 2022

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine, and has a nice parking underground. The breakfast is very nice. Staff is excellent. The only problem is that internet keeps asking for a code at random times, turns on and off, unstable, very difficult to do any work on internet. It would be better to simply have a wifi password and then wifi stays stable.
Stayed 4 nights in Jul 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Staff helpful and friendly. Good value
Stayed 4 nights in Apr 2022

10/10 Excellent

Diane

Stayed 4 nights in Apr 2022

10/10 Excellent

Cynthia

Stayed 2 nights in Mar 2022

8/10 Good

Cheryl-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel in great location.
This hotel was not exactly a palace, but the rooms were spacious, newly renovated and very clean.
Stayed 1 night in Jan 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to stay in Biella, Italy
Have been using this hotel for years. Large rooms with super comfortable beds. Excellent breakfasts with lots of attention to people with gluten- and lactose-free needs. The staff couldn’t be nicer. A very professional operation from top to bottom.
Stayed 3 nights in Dec 2021

8/10 Good

Shahriare

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good service
Stayed 4 nights in Sep 2021

10/10 Excellent

Boaz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good breakfast,functional gym and free parking
Stayed 1 night in Sep 2021

10/10 Excellent

Boaz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great hotel with free breakfast and parking in the center of Biella
Stayed 7 nights in Sep 2021

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property reasonably priced
Stayed 2 nights in Aug 2021

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apleasant visit
Very well located and good service. Nice breakfast on splendid roof terrace.
Stayed 1 night in Jul 2020
Response from Carolina Tosetti on Jul 13, 2020
Dear Roger, thank you very much for your review; happy to hear you appreciated our service and enjoyed breakfast on our rooftop terrace! We hope to see you again soon, kind regards.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel good location for what we wanted good size room and free parking nice breakfast included staff friendly and helpful ticked all the boxes
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Trevor and Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agora weekend
The hotel was clean and staff very friendly—-breakfast good and prices sensible in cafe attached —felt very welcoming
Stayed 3 nights in Jan 2020

10/10 Excellent

Siarhei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный сервис.
Отличный сервис. Персонал помог мне во всех существующих вопросах и пошел на уступки невзирая на правила.
Stayed 1 night in Dec 2019

10/10 Excellent

Paola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

AZM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully friendly staff and very accommodating.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff, they make you feel welcome since your arrive. The hotel is nice the rooms are clean and comfortable. The position is perfect in the town center.
Stayed 2 nights in Jul 2019

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Very nice hotel well situated. Food was very good. Mixologist at bar was excellent and very knowledgeable. Staff was very helpful. Had a very nice large room.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful peaceful place close to the mountains but without all the business of tourist or business places.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Beautiful hotel .. staff and service , so professional..
Stayed 1 night in Mar 2019

8/10 Good

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agora and locality
I’ve stayed there many times to visit my Italian family. It’s a really nice hotel with good staff. It’s in a really good location. Had a very good meal there and several in the local restaurants. There is a car lift to the old town which is full of good eateries and there is a great view over piedmont. The location is about a one hour drive from lake Maggiore which is really stunning.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Great spot.
Hotel was modern on the outside, but old fashioned decor inside which was great. Close to walk into old town. The biggest supermarket we have ever seen was part of the complex. Great restaurants nearby. Biella is a charming town.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and friendly. Beds are exceptionally comfortable!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, high category hotel in Biella, Italy
I’ve stayed at this hotel many times. I know I will be treated with outstanding courtesy and cordiality. The staff is highly professional. The rooms are well-appointed and very comfortable. The beds are just great. Underground self parking is a big plus. A huge supermarket is nearby, as is the main shopping street of downtown Biella, full of nice stores and excellent coffee bars and pastry shops. Very good restaurants in easy walking distance. The hotel restaurant is very good, although the menu is not very broad. The usual restaurant and bar area is now under renovation. The restaurant is for the time being on the top floor and is not providing lunch service, but the renovation seems to be moving quickly. In an case, I love this hotel and recommend it without reservation.
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roof top bar and breakfast area. Breakfast was very good. Hotel decor was a bit dated but well maintained.
Stayed 2 nights in Jul 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, really friendly staff
Stayed 1 night in Jun 2018

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service makes hotels exceptional!
This hotel is an average hotel in a lovely city in Italy. But the service makes it exceptional.
Stayed 1 night in May 2018
Response from General Manager on Jun 5, 2018
Dear Joy, thank you for taking the time to share your experience. I am delighted to hear we managed to make your stay exceptional and I look forward to welcoming you again soon! Best regards, Carolina Tosetti General Manager

8/10 Good

Garry

Liked: Cleanliness, staff & service
Short Stay
Have stayed here several time - comfortable stay to be in the region for a day or two.

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A centrally local hotel in Biella. The staff was outstanding - they were thoughtful, helpful and anxious to assist.
Stayed 2 nights in Sep 2017
Dear Client, thank you very much for your review, for us it's always a honor serving our clients. We wish you all the best!

6/10 Okay

Bernardine

Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Biella for the Giro d'Italia
Well-located, spacious suite, great breakfast. Hotel dinner expensive and not worth it. There are many nice restaurants in the area and a grocery store right next door with prepared salads and other food you could bring back to your room.
Stayed 4 nights in May 2017

10/10 Excellent

Lai Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient location and comfortable hotel
It's my second tip staying there for business. The staff is friendly. Breakfast has decent choices. Best of all is the location! Right next door you can find a huge supermarket with cafe. It's also opp tourist info and you are 5 min from Via Italia which is the shopping street. Just don't go during 12.30-15.30 when the shops are closed. Excellent hotel overall!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great hotel
Great hotel with beautifully clean rooms and very helpful staff. The buffet lunch is super, wide variety to dishes and at a very reasonable price. Good location to access Via Italia and short car journey to local shopping centre. All round great hotel.

10/10 Excellent

Fred, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel,
Staff were amazingly helpful, we are traveling with our 8 month old son,which is anew experience for us. The hotel had a cot in the room for us and made us feel very welcome. They went out of their way to make our stay easy and enjoyable. Thanks very much