Ratings based on 279 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

a quiet get away

Posted Apr 10, 2017
nice staff.. suitable to take a break from hectic schedule. room is so cosy..
Comment from Hotel Management
Apr 13, 2017 by Shirley Wong, Hotel Management
Dear CM, thank you for taking time off to share your experience while staying with us. We sincerely value your good feedback and glad that you had a good stay. We look forward to welcoming you back and being of service to you again. Best regards from Shirley Wong, Director of Operations.
4 out of 5
Recommended
for Families
by A verified traveler

Comfortable hotel with great facilities

Posted Apr 10, 2017
Pros: We enjoyed the pool and grounds.
Cons: Staff could be more friendly.
Location: The location is somewhat far from the city and airport but we selected it based on the nice grounds.
We spent a night at this hotel before flying back to Canada and enjoyed the comfortable room and variety of dining meals offered. We were travelling with our boys 12 & 14 and they enjoyed the pool a great deal that hit the spot after a long travel day. The beds were soft and comfortable and the room clean. We stayed a very short time as it was a stopover before our long flight back to Canada.
Comment from Hotel Management
Apr 11, 2017 by Shirley , Hotel Management
Dear Sir/Madam, thank you for taking some of your valuable time to share your feedback. We are glad that you had an enjoyable stay. We have also taken note on the areas where we may have fallen short. Thank you for letting us know. We look forward to welcoming you back for a longer stay. Best regards from Shirley Wong, Director of Operations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kedah, Malaysia

Nice hotel

Posted Apr 4, 2017
Stay 1 night here. The room are comfortable. Have the delicious welcome drink.
Comment from Hotel Management
Apr 6, 2017 by Shirley Wong, Hotel Management
Dear Rizuan, thank you for your feedback. We look forward to welcoming you back for a longer stay. Best regards from Shirley Wong, Director of Operations.
3 out of 5
by A verified traveler from Kuching

Old hotel situated near a golf course

Posted Mar 22, 2017
Pros: Very very quiet
Cons: Please refurbish the carpets and furniture in the rooms
Location is not ideal and difficult to access the nearby shopping centres as taxis are not easily accessible. Old hotel and rooms need t be upgraded. Definitely no value for the hotel rates paid
Comment from Hotel Management
Mar 24, 2017 by Shirley Wong, Hotel Management
Dear Tan, thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your good feedback and regret that your stay did not live up to your expectations. Rest assured that necessary steps will be in place to address the various issue. Thank you for being our guest. We hope to have the opportunity to welcome you back again to experience the positive difference. Best regards from Shirley Wong, Director of Operations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2017
We will recommend this hotel. It is about half hour drive from the airport which is not very handy.
Comment from Hotel Management
Mar 7, 2017 by Shirley, Hotel Management
Dear Sir/ madam, thank you for taking some of your valuable time to share your review. We appreciate your good feedback. We look forward to welcoming you back and being of service to you again. Best regards from Shirley Wong, Director of Operations.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel in quiet location

Posted Feb 23, 2017
Pros: location and comfort.
Cons: Staff should smile much more.
Location: Near the town, so plenty of places to eat. There's a small man made river nearby. But not that pleasant tho.
Good facilities, comfortable rooms, staff was okay.. not so friendly. Near the town.
Comment from Hotel Management
Feb 27, 2017 by Shirley Wong, Hotel Management
Dear Sir/Madam, thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your good feedback and have taken note on the areas where we may have fallen short. Rest assured additional training will be conducted to improve the overall service level. Thank you for being our guest. We look forward to welcoming you back for another fruitful stay. Best regards from Shirley Wong, Director of Operations.
4 out of 5
by Mohd Hafiz

Ok

Posted Jan 21, 2017 on Hotels
Good
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear Encik Mohd Hafiz, thank you for rating us. We look forward to welcoming you back and being of service to you again. Best regards from Shirley Wong, Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from Seremban

Nice Hotel

Posted Jan 19, 2017
Spacious and clean room with an efficient and friendly staff. Enjoy our stay there. The kids really enjoy the pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view

Posted Jan 13, 2017
Clean relax peaceful, the best escape from the crowded city of kuala lumpur
Comment from Hotel Management
Jan 19, 2017 by Shirley Wong, Hotel Management
Dear Anonymous, thank you for your kind compliments. We look forward to welcoming you back for another fruitful stay. Best regards from Shirley Wong, Director of Operations.
4 out of 5
by Ali

This traveler left a rating score only Posted Jan 13, 2017 on Hotels