Ratings based on 30 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice hotel older and currently being renovated

Posted Feb 1, 2017
Pros: Rooms are still good, ;large and comfortable
Cons: provide hand towels without having to request them keep lifts operating
Location: Long way from any facilities
Renovations make access difficult and uncomfortable lobby not air conditioned No lifts to floor 3 Hotel charges are all 5 star prices but service and facilities 2-3 star. I would recommend guests choose other hotels until sheraton returns to its original quality and service standards Rooms that are open are still good but general hotel facilities lacking
4 out of 5
by A verified traveler

Very Friendly Staff... Hospitable Hotel...

Posted Jun 18, 2016 on Hotels
The staff was very friendly... It make the stay a very pleasant one... Will definitely stay there again next time...
3 out of 5
by MUHAMAD NOOR from putrajaya

fair

Posted Sep 28, 2015 on Hotels
ok.. but hotel didnt provide transport to go there... no breakfast provide through this booking..
5 out of 5
by A verified traveler

Favorite place to stay in Lampung!

Posted Aug 9, 2015 on Hotels
Staff members are always kind and warm. They even know your name. Great pool area. Gym and some rooms have had a bit of water damage over the years but nothing too major. I always enjoy staying at this property when in Lampung. The place has a cozy feel to it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good. Will come again

Posted Apr 20, 2015
Good Staff. Will come again. Big space. Good for kids
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Pros: the lobby, bar, restaurant, pool - great old school arcitecture
Cons: rooms
nice hotel and the staff are very friendly and helpful. rooms are tidy but old and in need of a tickle up. not sure if garlic goes with peanuts at the bar though but thats a personal opinion
4 out of 5
by A verified traveler

Great staff!

Posted Mar 11, 2015 on Hotels
Nice stay and great friendly service. Located a bit away from the main town area so a fair walk to restuarants. Nice pool and breakfast. Very helpful staff.
4 out of 5
by Andrew from Tasmania

Exceptional staff.

Posted Mar 2, 2015 on Hotels
Great staff who are very friendly and helpful. Nice pool and grounds. Food is ok but not great. Classic older Indo style hotel with character showing a bit of age.
4 out of 5
by Tommy from Singapore

Value for money

Posted Jan 12, 2015 on Hotels
The staffs service was excellent. Price is good.Will stay there when I am in Lampung.
5 out of 5
by adi

This traveler left a rating score only Posted Oct 2, 2014 on Hotels