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Reviews of Hotel Santika Bandung

3 out of 5
Hotel Santika Bandung
Jl. Sumatera No.52-54, P.O.Box 1314, Bandung, West Java

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 53 reviews" "
Rating 8 - Good. 31 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Malek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, so close to many shopping outlets and plenty of restaurants, big and small. Wonderful breakfast, especially the local desserts. Highly recommended.
Stayed 3 nights in Sep 2019

8/10 Good

Arief

Liked: Staff & service, property conditions & facilities
Great location with friendly staff
Great location with a little bit old building. Nice free breakfast with friendly staff
Stayed 1 night in Dec 2018

8/10 Good

Ramlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & value for money
Location and value for money

8/10 Good

Dimas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Sulaiman Wadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Aziz, Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky bathroom
A very bad stink comes from the bathroom made me and my wife can't sleep for the whole night. We had ask for the new room, but they tell us it's fully booked, but when i search it through internet, it said that they still got 5 rooms available. So dissapointed.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome!
Stayed 3 nights in Oct 2017

10/10 Excellent

Yuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean - Old hotel with good location
Its a old hotel. really need a make over. Its clean and the staffs are nice. I just needed a place to sleep for a night, so i didn't mind choosing this hotel. but its not the place for holiday.

8/10 Good

Tuty

Liked: Cleanliness, staff & service
Good
Good.

8/10 Good

Yuni, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs, clean hotel and good location
I like the traditional breakfast they serve. Shops and factory outlets in walking distance, cafes and restaurants as well.

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check Out reminder
Eventhough it is common practice, checkout reminder is such annoying. It is unnecessary to call room just to remind guest to leave. We knew our schedule already. It will be proper if hotel reminds when the time limit has ellapsed.

8/10 Good

andy p

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Jefferi, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good Service. Good Foods

6/10 Okay

Verified traveler

Liked: Staff & service
Short Trip
Overall Good

8/10 Good

Tonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hajah Masnah

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Manjit, singapore

Liked: Staff & service
The hotel is located in a very good location. Hotel staff was very friendly and helpful. However, breakfast can be improved. Requested for airport shuttle and everything was arranged as per request.

8/10 Good

johari, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place to stay
The Hotel is in a good location - walking distance to shopping and food locations. Hotel is clean and staff are friendly and helpful.

8/10 Good

Nisa, Singapore

Liked: Cleanliness, staff & service
Good location, accessible to many factory outlets
Friendly staff. Strategic location accessible to many factory outlets within walking distance. Nearby to two supermarkets and many cafes and restaurants such as JCO and Starbucks. There is free shuttle transport to airport. Areas for improvement will be the room aircondition in the room is very cold and the temperature of the food in breakfast is quite cold.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly staff and high efficiency
The staff is very friendly and high efficiency,whatever we request also can be done and it's fast. However hotel condition abit run down,eg got dirt/stain at toilet floor. Moreover need to improve by refill the food promptly for late comers,especially during breakfast time.

8/10 Good

Tita, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service n nice hotel, excellent staff service
Comfortable stay, confenience

8/10 Good

Tita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Abdullah, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
I and family enjoyed during our stay in Santika. Santika Staff were very cooperative and friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Value for money + great location
Room was spacious and clean. Location is perfect as it is just across a local mall with a well-stocked supermarket. Trunojoyo is just a 5 minute walk away where you'll find cafes, warungs and pretty cool, indie, clothing stores.

6/10 Okay

bony

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

A comfortable business hotel
It was a very short stay but a comfortable one

8/10 Good

Able, JKT, INA

Liked: Cleanliness, staff & service, room comfort
Good Hotel in Central of Bandung Attraction
Good Hotel, Very Strategic location and also have excellent staff and hospitality. The Room also very comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
i would give 4 stars for this hotel.
It was fun and interesting. Hotel staff are helpful & tried their best to help. Breakfast was cold but pastries was nice. Good location with 2 shopping centres around.

6/10 Okay

Jenny, Jakarta

Liked: Cleanliness, property conditions & facilities
Great Location
Easy access to Factory Outlets along the road facing the hotel by walking or taking the mini van. Value for money and will recommend my friends and family.

10/10 Excellent

W, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Location
Walkable distance from the hotel to the shopping malls and outlet malls. Very convenient. Hotel staffs were friendly, breakfast has good range of variety (except some food were left cold).

10/10 Excellent

W, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location
Short walkable distance to shopping malls and outlet malls. The service standard and quality of the hotel are reasoned with its price.

6/10 Okay

Zak, NJ, USA

Decent Hotel in Bandung
Large room with king size bed but with poor soundproofing. Location was fine. Buffet and food were excellent.

10/10 Excellent

Rahim artali, Singapore

Liked: Staff & service, room comfort
Great location
Awesome

6/10 Okay

Paul, Jakarta

Liked: Staff & service
Disliked: Property conditions & facilities
Average
Bathroom looks old, needs maintenance, especially the bathroom door looks awful.

8/10 Good

Awang Samad

Stayed 3 nights in Sep 2022
Response from Azwar Situmorang on Oct 20, 2022
Kepada Bapak Awang Samad yang terhormat,Terima kasih telah menyediakan waktu untuk memberikan rating bagi #santikamoments Hotel Santika Bandung dari Anda. Kami akan terus berusaha memberikan kualitas, kuantitas, serta kinerja terbaik untuk anda seperti pada tamu lain yang menginap di hotel kami.Salam Hangat,Azwar SitumorangGeneral Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kota bandung
hotel letak sangat strategis di tengah kota dan nyaman...
Stayed 3 nights in Jan 2020
Response from Azwar Situmorang - General Manager on Mar 3, 2020
Bapak/Ibu yang terhormat, Terima kasih telah meluangkan waktu untuk memberikan apresiasi dan berbagi pengalaman selama Bapak/Ibu menginap di Hotel Santika Bandung. Merupakan tanggung jawab kami untuk selalu memperbaiki pelayanan dan produk secara berkelanjutan demi kepuasan seluruh tamu yang menginap di Hotel Santika Bandung. Kami senantiasa menantikan kedatangan Anda kembali untuk tinggal bersama kami dimasa yang akan datang. Salam, Azwar Situmorang General Manager

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice hotel in the centre of Bandung

8/10 Good

oberlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasinyq Sangat strategis Untuk berlibur
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location but old building
The only good about Santika Hotel Bandung is its very strategic location. Many factory outlets within walk distance, infront of a small shopping mall and many restaurants. The building is old and need renovation.
Stayed 1 night in Jun 2017

8/10 Good

Wayan Irwanto

Liked: Cleanliness, staff & service
Hotel nyaman & bersih namun tua kesannya
Proses check in ramah & cepat. Kamar & kamar mandi bersih. Makan pagi bervariasi. Agak terganggu dg bunyi yg keluar dr AC. Perlu cat ulang & penggantian sofa di lobby spy kesan tua tidak terlalu terasa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
위치 좋아요..서비스도 전반적으로 괜찮고 친절합니다. 밤에 세탁기 돌아가는 소리 같은게 났는데 방의 위치 때문인지 잘 모르겠네요..가격대비 괜찮습니다.

8/10 Good

Tita, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel..
Pelayanan memuaskan dan cepat..

2/10 Terrible

渡辺修輔, 東京都青梅市

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally bad...
トイレ・風呂が致命的に汚い。 朝食が冷めている。 ロビーから3階まで吹き抜けになっているため、ロビーで子供などがはしゃいでいると部屋まで聞こえてきてうるさい。 立地が悪い。ホテルの周りの治安が悪い。 エレベーターが臭い。芳香剤効きすぎ。 スタッフが教育されていない。 エアコンにタイマー機能がないため、不便。 ドライヤーが無い。 スリッパが一つ足りなかった(宿泊者2名に対し、1足のみ。) シングルサイズを2つ、という予約をしていたにもかかわらず、ダブルサイズ1つが用意されていた。変更はできないと言われた。 スタッフの肩に陰毛がついていた。 二度と泊まることはないでしょう。

8/10 Good

jelita eka, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best 3-star hotel
spacious room for a 3-star hotel, located near the FO areas and mall.

8/10 Good

lufizah, bogor, jawa barat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traveling keluarga
Aku dan saudara2 dari padang menginap di hotel santika bandung nyaman makanannya enak byk macamnya saudara aku yg dari padang terkesan utk pelayanannya ramah2 dan baik

8/10 Good

SHIH WEI, TAIWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
萬隆鬧區的優質飯店
飯店鄰近萬隆鬧區，百貨商場，餐廳林立，距離知名OUTLET也只有幾步之遙，十分方便。飯店服務人員親切熱誠，房間整齊清潔，整體環境舒適。早餐美味而豐富。是值得推薦的飯店。

6/10 Okay

Truedee, Jkt

Disliked: Cleanliness
Hotel yang strategis di lokasi belanja
Menginap dengan keluarga dan anak kecil di hotel ini cukup menyenangkan secara umum. lokasi dekat dengan tempat belanja dan mall sehingga pilihan makanan cukup banyak. kolam renang walau kecil cukup menyenangkan. yang kurang adalah kamar terkesan kurang bersih karena sudah tua, apalagi kamar mandi kamar disana sini banyak yg kotor dan tidak terawat mulai dari kloset, wastafel, handuk dll