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We did not have a wood burning fireplace like we expected. Our toilet started to leak ALL over the bathroom floor from the bottom of the toilet (around the seam)! Not great!!! The waterslides & treehouse were great, though!
I was travelling with my young adult son . After 2 day train trip from Vancouver to Banff on the Rocky Mountaineer we spent 2 nights at the HI Banff Alpine Center.
We really enjoyed our stay...room was very comfortable and clean, staff were nice, everything you would expect from a hotel...we would stay there again for sure.
This was our first visit to Banff and the city and hotel met our expectations. The hotel attendant was courteous and answered all our questions. The rooms were in pretty good condition and were serviced daily. There was plenty of parking. The pool and spa room were a special addition to our group ...
Cannot find the words for the staff.. best ever and fun and professional come to mind but still does not properly describe.
It was ok for the price. Construction we weren’t aware of that woke us up in the morning which was disappointing. Room was clean for the most part, bathroom was semi clean, hair and grime in a few places. Overall a nice place but needs some upgrades.
Right on the downtown strip but the room was the size of a large closet
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