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Very nice hotel! So spacious and we loved the set up as we even had a bedroom upstairs. Great cabin-like feel. Very convenient location, great kitchen for cooking, and quiet! Worth every penny.
arrived at 4 pm, check-in service easy one of the more expensive hotels but expected to pay in summer month
Staff helpfully responsive to laundry issue encountered and wait staff in restaurant very good. Pool situation not as expected, may want to call ahead to see if meets your needs.
This hotel is clean with friendly, helpful staff. It's position in the middle of the town was great for walking around instead of needing to drive anywhere.
The lobby is very cozy with a fireplace and there's a ton of brochures to see what to do while in Banff. They have a lovely pool on the parking level with open roof, especially great during the winter after a day on the hills. The staff is friendly and helpful. The rooms are nice and clean, but try ...
This is a wonderful hotel that probably would have been fantastic in the winter. Only downside was the parking and hotel layout, very difficult for vehicle parking due to lack of painted lines & patrons being ignorant to others & taking up multiple would be spaces
Nice hotel with an excellent complimentary buffet breakfast. Staff are friendly and helpful. We arrived at 1am and left by 9 am so didn't really get to experience the hotel, but liked what we did. Banff hotels don't typically have air conditioning and this one didn't. The lobby and hotel were cool, ...
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