Ratings based on 1,346 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2017
It was good place to stay comfort was great nice people. Near downtown banff
5 out of 5
Recommended
for Everyone
by A verified traveler from Red Deer, AB

Great Value!

Posted Nov 15, 2017
Front desk was quick and easy to deal with. Rooms of good size, very clean, and not dated at all. Did not have time to use the other amenities in the hotel, and parking stalls a little tight, but at least it is underground and secured. A little ways from the shopping if that's your thing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontario.

Posted Nov 13, 2017
Pros: Front staff - Jess (Aussie) very friendly and helpful. Lounge and breakfast staff also very pleasant.
Cons: Bathroom upgrade. Toilet needs to be flushed several times. Should upgrade to low flush toilets. Shower head needs upgrade. Bathroom very small.
Location: Excellent location close to main town, stores, activities
Very pleasant. Good location. Nice to have free underground parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hythe Alberta

The Rundlestone is in a great location

Posted Nov 11, 2017
I was attending the Early Childhood conference in early November. The desk staff were friendly and helpful. There is a restaurant in the main level. Unfortunately they did not accommodate a vegetarian diet because it was low season. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Took the girlfriend there for the night and had a great visit. Restaurant had good food and good service, also loved the hockey games they had on.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a gym and a poVery friendly staff

Posted Nov 8, 2017
Stayed for 4 night, there were three of us in the room and it was very comfortable, The staff was friendly and the room was clean. Its pretty close to everything in Banff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel for Winter Start race

Posted Nov 7, 2017
The hotel was right next to the start line for the Winter Start race which was awesome! Room was very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
Once you parked your car in the heated underground parking lot you didn't have to go outside again and in the winter that's a nice thing. Nice restaurant and lounge, great pool. Two elevators serving east and west sides of the hotel, no waiting. Friendly staff. M
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2017
Pros: Convenient location, reasonable price.
First room was a bit noisy. Staff changed room without any fuss.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, not far from downtown, great value

Posted Oct 31, 2017
Great value for the price, staff was really nice and accommodating a later check out as it was in the shoulder season. Pool view room smelled a bit of chlorine but nothing too bad. Elevator was busy during check out time so taking the stairs was the best option and doable as it's only a few stories high.