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Great hotel, wonderful service and amazing views. Make sure you either skate or cross country ski on the lake. The restaurants are wonderful and the staff will take great care of you
We have stayed at the amazing Copperstone Resort on numerous occasions and always been pleased. This time was especially good because the wonderful staff put us in the quietest room with lovely views. I highly recommend this property with its efficient staff, fully equipped kitchens, and ...
This was our first stay at the Moose and booked it based on reviews and a recommendation from a friend. We booked a king suite on the rooftop, the room was spacious and view was amazing. However the next morning I found a toenail clipping in the bedsheets. I advised the front desk and her response ...
Did a short stay but was warm and welcoming. A little out dated. But lovely touch with fireplace. Had to call maintenance and he was there in a flash.
Walked to most places of interest. Hotel had spa facilities, welcoming wood burning fireplace in lobby. Loved the sound of the crackling fire.
Great room with extra amenities. Good value for the cost. Room included a fridge, wet bar, extra toiletry amenities (the first hotel I have stayed at with Epsom salts). Would stay here again.
The new area of the hotel is modern and beautiful. The bed was super comfortable and the room was very clean. However, the room we had, was quite a bit smaller than expected. The other thing we did not love is there is no gym facility. I like to spin out my legs quick and stretch after a day of skiing ...
We loved our stay at Emerald Lake Lodge. The staff was very helpful and made our stay there very pleasurable. There is a lot to do around the lake with the restaurants, hiking trails, skiing trails, and the beautiful views. Our room was cozy and had a fireplace in it which was unique. We had a fun ...
Hotel is looking great and the service was fantastic. The pool and hot tub are now closed for renovation and we are excited to come back when all the services are available.
Overall phenomenal experience. every little bit to our stay was amazing. The front desk was lovely, the food was out of this world and the comfort of our room exceeded all expectations. Can't wait to book again and stay longer!
Our premier queen room was lovely with big bathroom, high ceilings and lovely view. We enjoyed being out of the main area of Banff. It was easy to use the shuttle the first night and it was a lovely walk the second day. The rooms need a little updating--the fireplaces are lovely but they dirty up ...
Nice, modern, clean hotel. We were surprise to have a little kitchenette (dishwasher & microwave) in the standard room. Staff was very helpful, we had a problem with the TV, they came and fixed it right away. Would recommend and return back anytime.
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