Ratings based on 1,129 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Excellent Banff Experience

Posted Nov 30, 2016
The Banff Aspen Lodge delivered on customer service, cleanliness, food, amenities, and location. The front desk staff was extremely helpful and knowledgeable. From simple dinner recommendations, to times of the gondola and hot springs the staff always knew it. Very impressed and would definitely recommend this hotel for anyone traveling to Banff!
5 out of 5
by A verified traveler

Friendly, quaint, relaxing yet central spot

Posted Nov 29, 2016
Breakfast is plentiful and tasty, as well as great selection Outdoor spa facilities are so relaxing and pretty, especially with Xmas lights Front desk staff is organized and so friendly, like happy to have you Underground parking, if you are there early is very nice Great central location
5 out of 5
by A verified traveler from Calgary, Alberta

Best hot tub ever!!!

Posted Nov 15, 2016
Pros: Hot tub with fireplace. Hot and yummy breakfast. Nice room. Great staff. Best location.
Cons: Elevator was slow and small
Location: Great location. Can walk out the door and have shopping and restaurants
Loved the free breakfast. Clean and quiet. Great hotel!
5 out of 5
by A verified traveler from Calgary

Great place for an intimate weekend for two.

Posted Oct 29, 2016
The hotel is perfectly located just down from the main hub where all the action is. Hot tubs and a fireplace in the open air court yard is awesome.
4 out of 5
by A verified traveler from Alberta

Great location

Posted Oct 29, 2016
Pros: Location, free parking, excellent clean rooms, excellent breakfast, friendly and helpful staff
Cons: The fridge is a little noisy when in its cooling cycle.
Location: You are in Banff, a resort town do anything you want!
A very nice hotel within walking distance of downtown. Staff were very polite and the complimentary breakfast was excellent. Rooms are very nice and the beds were excellent.
4 out of 5
by A verified traveler from Calgary

Posted Oct 23, 2016
Pros: The size of the suite, the hot tubs, indoor parking, the location, and the staff.
Cons: The bed was not comfortable. The bedding was fine but the bed itself was very hard to sleep on.
Location: The location is fine and convenient for dining, shopping, and entertainment.
5 out of 5
by A verified traveler from kim

Good location and room

Posted Oct 18, 2016
Good location and clean and big room for 3 people. I stayed with my mom and sister. It was great and near downtown in Banff.
4 out of 5
by A verified traveler

Central location with amazing views

Posted Oct 16, 2016
The hotel is a couple of blocks away from the town centre and restaurants. The room was quite small for 2 people and associated luggage but comfortable none the less. Breakfast is provided and filling but the room is quite small for the number of people in the hotel. Do be wary when parking in the hotel as the underground garage is quite low but there is alternative parking for larger SUVs and the like. The staff were quick to point this out when checking in.
5 out of 5
by A verified traveler from aus

Gorgeous hotel with hot tub by the fire

Posted Oct 3, 2016
This cute hotel is exactly what you would hope for up near the snow mountains. The rooms were well laid out, modern and of a high standard. The location is perfect for visiting Banff and surrounding sights. We enjoyed a dip in one of the 2 hot tubs (one you can enjoy next to an open gas fire). The breakfast was great with bacon, scrambled eggs and sausage alongside the continental options. (The banana bread was a delicious addition!) unfortunately check in isn't until 3pm but there's plenty to do within walking distance from the hotel until then. Would happily recommend.
5 out of 5
by A verified traveler from NJ

A really nice hotel

Posted Sep 25, 2016
Thisn is a very nice hotel in a excellent location. The front desk staff were friendly and very helpful. The room was up to date and very clean. It is of superior quality and very price competitive with other hotel options. We would definitely stay here again!