Ratings based on 1,175 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great place to stay. Best Value

Posted May 23, 2017
The hotel is situated in the Banff town. It is 1 hour away from Lake Louise by drive and 3 hours drive to Jasper. Close to major attractions. Excellent amenities, except it closes a bit early at 10pm. Clean room and complimentary breakfast every morning. The breakfast should include some vegetables. Close to supermarket and restaurants. Friendly and helpful staff members.
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

Center of town of Banff. Beautiful scenery.

Posted May 21, 2017
Good restaurants walking distance. River and wildlife. Amazing Mountains everywhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great stay. Our room close to elevator made a squeaking sound.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice hotel, good location

Posted May 7, 2017
Hotel staff was good and room was clean. Good location and breakfast was good. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Mini vacation in Banff

Posted May 3, 2017
Pros: Every staff member had a friendly smile
Cons: The breakfast experience
Location: The location is awesome and close to everything. The hotel also does a good job of posting the priority destinations.
This was an excellent hotel and the courtyard spas were great. The steam sauna was not working but I will try it next time. The breakfast arrangement was a little confusing. They had too many people directing traffic instead of pouring coffee. The breakfast area is conjested. The plates were so small people had to keep getting up and returning to the buffet which just added to the conjestion. They spent too much time chasing people around to get there free breakfast coupons the time would be better spent serving costumers.
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Posted Apr 24, 2017
Amazing hot tub, steam room and sauna! Will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Apr 22, 2017
Visiting Banff was easy from the Banff Aspen Lodge. From underground parking, friendly front desk staff, clean and comfortable rooms to the yummy full breakfast-the hotel exceeded my expectations. Block and a half from downtown shopping abd a nice route to take a morning run from.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Close to shops in Downtown Banff

Posted Apr 13, 2017
Nice room and quiet. Well equipped for skiers. Walking distance to restaurants and shops. Free breakfast was a plus.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Posted Apr 3, 2017
Great location and value. The hotel needs some upgrades (tiles in the hot tub are taped on with duct tape), but the free breakfast is great and the location is great for the value.
5 out of 5
Recommended
for Everyone
by A verified traveler from kim

Nice bed and sauna. friendly staff

Posted Apr 1, 2017
Everything is good. I want to stay at Aspen Lodge again.