Ratings based on 1,655 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Downtown, close to everything. Beautiful poil

Posted Jul 18, 2016
Excellent time. Sightseeing, biking and hiking. Georgeous city
4 out of 5
by A verified traveler

Right at town

Posted Jul 13, 2016
A nice and convinient place to stay in Banff. Easy for walking around town.
4 out of 5
by A verified traveler from H

Walking distance everywhere

Posted Jul 9, 2016
Very clean room Only thing was the tub taps were very modern and I was confused on what way began the shower. And had difficulty turning the water off
4 out of 5
by A verified traveler

Nice hotel

Posted Jun 24, 2016
Stayed here for one night in June 2016. Well maintained and clean facilities. Room was very comfortable and well kept. Also very good location in Banff, easy to find and a short walk to Banff centre. Downsides were the front desk staff seemed pre occupied as they checked us in which lead to some confusion about where/how to park. Also the pool was cold and not very pleasant. Aside from that great hotel!
4 out of 5
by A verified traveler from Edmonton

Usual Banff gouging

Posted Jun 23, 2016
Pros: Clean and nice decor.
Cons: Cost.
Location: Banff isn't a large town, so hotel is close to all.
Ordinary hotel, overpriced, nice and clean. $10 to park one night, $10 for wifi. Smelled very nice. We ate off site because the breakfast price was expensive. Location is close to the main drag in town. Bathroom small, and the taps in bathtub are confusing. I overheard another guest saying the same thing about the taps, good shower once you figure out how to use it. It was quiet. Staff we dealt with were pleasant and helpful.
5 out of 5
by A verified traveler

Great location

Posted Jun 3, 2016
Pros: Close to Main Street and has wonderful amenities to relax. Nice pool and spa
Very central location in this beautiful town in the Canadian Rockies
5 out of 5
by A verified traveler from wales

3 Nights in Banff

Posted May 21, 2016
Check in at the hotel was fast and easy. Hotel room was lovely clean and very comfortable. Pool area was spotless and had towels for your use. Concierge was very helpful. Had Sunday Brunch in the restaurant was absolutely delicious. Thanks for a very enjoyable stay.
4 out of 5
by A verified traveler

nice hotel

Posted May 17, 2016
Pros: The room is very clean and spacious.
Cons: More pillows probably could be added.
Location: Nice scenery; the hotel is in close proximity to the restaurants. Good location!
It was a very good experience. Staff was friendly. If only the parking was free, it would be perfect😉
5 out of 5
by A verified traveler from kelowna BC

Always a good choice

Posted May 13, 2016
Have stayed here before. Great downtown location. This hotel is older but kept up nice and they have a great staff.
4 out of 5
by A verified traveler

nice location

Posted May 6, 2016
Pros: the location was ideal
Cons: the elevator has a scary bounce and sound when stopping.
Location: the shops in and around the hotel
the hotel was a bit old, the washroom was renovated which was good.