Hi Harold,We appreciate you taking the time to complete a review of your stay and we thank you for the feedback. This years Spring has been particularly confusing with snow then strong sunshine but we are sorry to hear you may not have always been as comfortable as we'd like. Please be assured we do have fans available to guests by request and we are also currently working on implementing a cooling system for the common areas in the coming weeks. We hope we can welcome you back to show you the changes!BestBML

Thank you so much for the nice review, Kathy. We are glad to hear you loved our convenient location. We hope to see you again in the future!

Thank you for the kind review, Julie. We hope to see you again!

Thank you for the kind review, Connie. We hope to see you again!

Dear Myra,We are so glad to hear you enjoyed your stay with us in Banff and we appreciate the great feedback! We hope you return soon!BestBML

Thanks so much to hear you had a good stay and enjoyed your staff. We are dedicated to providing the best guest experience as possible. We hope to see you again!

We are very pleased to hear that you enjoyed your stay with us. We hope we will see you again!

Thanks so much for the kind review, Christine. We hope to see you again!

Thanks a lot for the nice review, Joan. The location can't be beat. Hopefully we will see you again!

We are happy to hear you enjoyed our convenient location and had a good stay. We hope we have the pleasure of seeing you again!

Thank you for your great review, Ryan. We can't wait to welcome you again!

Thank you for your kind review, Arlene. We are glad to hear you found our room clean and liked our downtown location. We look forward to welcoming you again next time!

Thanks for the nice review, Daniel. We can't wait to see you again!

We appreciate you kind review, Derek. We really hope we get the pleasure of hosting your stay again in the future!

Thanks for the kind review, Wing. We hope to see you again!

Thanks for the kind review, Richard. We hope to see you again!

We really appreciate your feedback and are pleased to hear you liked the hotel and staff. We hope we get the pleasure of seeing you again!

Hello Yan,Thanks for the nice review, we hope to see you again someday!

Thanks for the kind review, Louise. We hope we get the pleasure of hosting your stay again in the heart of Banff!

Dear Kelly,We appreciate the kind review and hope to welcome you back soon!Best BML

Thanks for the nice review. We hope you come back and we can host your stay in beautiful Banff again!

Thank you for your review, Kenneth. We are happy to hear that you loved our convenient downtown location and we hope to welcome you again next time!

Thank you for your review, Siara. We are happy to hear that you loved our convenient downtown location and we hope to welcome you again next time!

We appreciate the great review you left us Zachary that you find our room nice and comfortable. Thank you for letting us know about the issue with shower head and we have passed it to our Maintenance team. We hope to see you again!

Dear Mr ChavarriaWe appreciate you taking the time to provide your feedback and we do hope you enjoyed your time in Banff.Our parking is strictly only available to guests, and with limited spaces at the hotel and throughout town, we try to reflect that the additional cost matches it's benefit.To ensure all guests needs are met we have to maintain a firm approach with pets, but we do apologize if this came across as anything other than monitoring hotel policies. We hope we can welcome you back in future to improve on our score!Best BML

Dear Mike,We're happy to hear you enjoyed your stay with us and thank you for the perfect score. Safe travels home and we hope to see you again soon!BestBML

Dear Denise,Thank you for taking the time to complete a review. We are always open to feedback to improve guest stays and we hope we can welcome you back in future to improve the score!Best regardsBML

Dear JamesThank you for the great score and taking the time to complete a review. We hope to see you again soon!Best regardsBrewster Mountain Lodge

Dear Kerri,Thanks for the great score. We glad you enjoyed your stay with us in Banff National Park!BestBML

Dear Norene,Thank you for your review. We are happy to hear that you enjoyed your stay with us in the beautiful Banff National Park!BestBML

Dear Amanda,Thanks for taking the time to offer feedback from your stay. Our prime location in the heart of downtown does mean we sometimes hear the life of Banff around us, however as per our hotel policies, signed by all guests at check-in, we do take all in-hotel noise issues seriously and we would always assist to resolve any concerns. Parking in the national park has always been a challenge with limited capacity throughout Banff. Local/park advice would recommend making use of our great public transportation options but please be assured if you have signed up for our first come first serve parking there would always be a space for you on your return from adventuring!We hope to see you again!BestBML

We appreciate the great review you left us Sandi and we hope to see you again!

Thanks for the kind review, Hana. We hope to see you again someday!

Thanks for the kind review, Douglas.

Thank you for the kind review, Randy.

We are pleased to hear that you did enjoy our hotel and staff. We do apologise about the noise though, being in the heart of Banff does mean there can be some exterior noise that is out of our control, unfortunately. We would love the chance to have you stay with us again and we can assign you a room in a different area of the hotel.

Thank you for your kind review, Joel. We are glad to hear you enjoyed your stay with us and hope to welcome you back soon!

Thank you for your review, Monica. We're glad that you enjoyed your stay with our convenient location and our complimentary continental breakfast. We hope to host you again sometime!

Thanks for your kind review, Joanne. Hopefully we will see you again.

We are glad to hear you enjoyed your stay with us and hope to welcome you back soon!

Thank you for your review, Gary. We are happy to hear that you enjoyed your stay with us in the beautiful Banff National Park!

Thank you for your review, Lisa! We hope to see you again next time!

We're glad that you had a great stay with us Douglas. Thank you for the review and we look forward to hosting you again sometime.

We appreciate your feedback as we constantly look to improve guests stays. We hope you enjoyed your time in Banff National Park!

Thanks so much for your review Patsy and we're glad that you enjoyed our rooms along with hotel decor and cleanliness. We hope to host you again sometime!

We all appreciate your kind review and Chad sends his best regards. We hope to see you again!

Thank you for your review, Andrew!

Thank you for your review, Bradley. We're glad to hear you really liked the location and find our rooms beautiful and clean. We are happy that you made good use of our underground heated parking. We hope to host you again sometime.

Thank you for your review, Abram. We are glad to hear that you enjoyed your time here. Thank you for recommending it to your friends and we wish to welcome you again sometime!