Featured Image Reception Reception Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Kitchen In-Room Kitchen Living Area Living Area Living Area Bathroom Bathroom Indoor Pool Indoor Pool Breakfast Area Breakfast Area Fireplace Fireplace Fireplace Hotel Front - Evening/Night Hotel Front - Evening/Night
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Get an overview of this hotelAlpine-style boutique hotel in Banff


Surrounded by the Canadian Rockies, this hotel is located 4 blocks from downtown Banff and provides easy access to skiing at Mt. Norquay, 5.6 km (4 mi) away.

Property Amenities

Charltons Banff offers an indoor pool, steam room, and spa tub. Free WiFi, ski storage, and a complimentary breakfast are also provided.


The 57 guestrooms at Charltons Banff feature custom-made Canadian furnishings and complimentary wireless Internet access.

Hotel Amenities

Hotel Amenities

Located 4 blocks from downtown Banff, Charltons Banff provides convenient access to local attractions and activities. A peak season ski shuttle transports guests to nearby ski areas, and ski storage is provided on site. Guests can take advantage of the indoor heated pool, steam room, and spa tub after a day on the slopes. Additional hotel amenities include free WiFi and parking as well as a business center and laundry facilities.

  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Front desk (limited hours) 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Number of floors - 3 
  • Safe-deposit box at front desk 
  • Sauna 
  • Ski storage 
  • Smoke-free property 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 57 
  • Tours/ticket assistance 
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Family Friendly Amenities

  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Refrigerator  

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Separate sitting area 
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Where to Eat

Charltons Banff provides guests with a complimentary continental breakfast in the lobby from 7 AM to 10 AM each morning.

Nearby Things to Do

Banff, in the Canadian Rockies, is an ideal setting for any number of outdoor recreational activities. Skiing (both downhill and cross-country), snowboarding, and snow sports are all available in winter; hiking, mountain biking, and horseback riding can be done in spring, summer, and fall. The are is also studded with alpine lakes in which to swim, boat, and fish.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-in time starts at 4 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Delta Banff 459 Banff Ave
Guests arriving between 11 PM and 6.30 AM can use the exterior telephone beside the lobby door for check-in assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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