Posted Nov 8, 2016 on Hotels
My stay at the coast was average at best. Upon arriving I noticed there was some sort of stain on the bedding. I called front desk if he away,and they did promptly send someone to change them. I did find the room very noisey, I could hear the people upstairs pretty well. The hot tub is awkwardly located adjacent to the property so you will have to walk outside to get there. It was also more warm then it was hot. With all the options in beautiful Canmore, I don't think I would stay here again
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your detailed review. I was disappointed to read about the bedding in your room. This is certainly not acceptable. I have forwarded your comments onto our Executive Housekeeper to follow up with her team. I do hope you give us another try someday soon. Thank you and safe travels. Charmaine Elliott, Guest Services Manager.