Exterior

Reviews of Deer Lodge

3 out of 5
Deer Lodge
109 Lake Louise Drive, Lake Louise, AB

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shermaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Lake Louise. Strict check-in time. Hotel was decent and clean. Restaurant server was dishonest.
Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn L

Stayed 1 night in Nov 2023

2/10 Terrible

Daisy

Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly - I locked myself out at 1am and they were helpful in helping me get back into my room.
Stayed 2 nights in Oct 2023

6/10 Okay

Jessie

Stayed 3 nights in Oct 2023

8/10 Good

Susanna

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stopped by Deer Lodge code the years when visiting Lake Louise for our meals and weee impressed with the food quality and the rustic ambiance. Hence, we picked it as the hotel to stay for our 41st wedding anniversary celebration, the protest sent us emails suggesting us to try out the restaurants and meals as recent as a couple of days before our arrival and we planned to do just that. You could imagine the disappointment we had when we checked in that the Restaurants were all closed. Why would they not provided forewarning when we booked and why they kept sending email to promote their restaurants for our stay?
Stayed 2 nights in Oct 2023

8/10 Good

Mélissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book the restaurant online and the restaurant at th hotel was close even for breakfast. Hard to found somewhere else to go without a reservation.
Stayed 1 night in Oct 2023

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front desk informed us upon check in that this property is closing in 10 days for 2 years of renovations, no restaurant or food on site for such a remote location, made it uncomfortable. Property Updates definitely required but a heads up would have been nice.
Stayed 2 nights in Oct 2023

8/10 Good

jenna

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Ginny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the character of the building.
Stayed 2 nights in Oct 2023

8/10 Good

Robert, Heidelberg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a shame that there were no restaurant or bar facilities open for the fall season. Therefore lack of atmosphere around the lodge. Old accommodation but very functional and well appointed. Enjoyed our stay - but it could have been better.
Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location for proximity to Lake Louise without the prices of the Fairmont. Property does have a games/music room and the late night drumming made it hard to sleep at 11pm. Food was ok.
Stayed 1 night in Oct 2023

6/10 Okay

Hong, Lithia Springs

Traveled with partner
Liked: Staff & service
It was at a convenient location. Very basic hotel to just sleep. They did not have any dining services on site even though I received messages from them stating that the dining devices on site would be available. Walls are thin and you can hear everything in the hallways and neighboring rooms.
Stayed 1 night in Oct 2023

4/10 Poor

Rattana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2023

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just amazing ♥️
Stayed 3 nights in Oct 2023

8/10 Good

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi and breakfast definitely adds a lot of convenience. < 10 minutes walk to Lake Louise.
Stayed 1 night in Oct 2023

10/10 Excellent

Suhfoang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to Lake Louise, very quiet
Stayed 1 night in Oct 2023

8/10 Good

Aileen

Stayed 1 night in Oct 2023

10/10 Excellent

Dominic, Richmond Hill

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location and close to Lake Louise. Great pricing.

6/10 Okay

Anthony

Traveled with partner
Liked: Staff & service
The unit is old and not suitable for people with mobility issues. There are many steps up and down throughout. There are no elevators,the halls are narrow and the parking lot is uneven and unpaved. Despite asking for handicapped space we were given a room on the second floor far from the entrance. The property also advertises being on Lake Louise and it is not.
Stayed 2 nights in Sep 2023

6/10 Okay

Ero

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Good until checking out
It was good but downfall was when checking out, the front desk argued that the stay had not been paid even though it was prepaid. As much as we provide evidence that it had been paid from hotel app, little assistance given to resolve this. We had to provide him with hotel.com number to call to eventually prove that all had been settled. I understand if he is in training but would be much appreciated if he could show some initiatives/ interest to resolve rather than insisting ONLY that we need to make pymt.
Stayed 3 nights in Sep 2023

8/10 Good

Margaret

Stayed 1 night in Oct 2023

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel near Lake Louise
The location is great! We are just walk away from Lake Louise. This is one thing that is very nice booking on nearby hotel so you can go to the lake when the crowd is not yet there. The hotel is rustic and clean. The breakfast is okay, it is the same everyday.
Stayed 2 nights in Jul 2023

10/10 Excellent

HYO JEONG

Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Stayed 1 night in Sep 2023

8/10 Good

Chloe

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely comfortable stay in a heritage room
We had a wonderful stay in a heritage room, which had everything we wanted with a lovely balcony and view. Bed was so wide and comfy, the shower was great and it was perfectly clean with toiletries refreshed everyday. Location is excellent with plenty of free parking, a short stroll to lake Louise where you can also get the Parks Canada bus to Moraine (you need to show hotel confirmation at the hut). Breakfast was nice however the staff were slow replacing items especially coffee when it run out and you had to wait a while for them to bring new ones out. Cons: The only thing missing from our room was a fridge but we kept drinks out on the balcony. Waited about an hour for cases to be taken to our room and we had to go down to reception twice to check their whereabouts! Take your own upstairs! Hot tub wasn't working but was informed in advance. The price was high but most the hotels in the area are expensive!
Stayed 3 nights in Sep 2023

8/10 Good

yang fan

Stayed 4 nights in Sep 2023

8/10 Good

Elsa

Traveled with family
Liked: Staff & service, amenities
location is good
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Liked: Staff & service

10/10 Excellent

Hadass

Stayed 4 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Lake Louise shore. Typical accommodation at National park. Do not expect TV or internet. Breakfast was good.
Stayed 1 night in Sep 2023

8/10 Good

C.H.

Stayed 1 night in Sep 2023

4/10 Poor

Anastasia, Calgary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities
See above.
Stayed 2 nights in Sep 2023

8/10 Good

SIENNA

Stayed 2 nights in Sep 2023

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, needs some TLC, and overpriced
Great location for Lake Louise. Hotel is old and does show in places, but nowhere near as bad as trip advisor reviews. We had a heritage room, this was clean and warm with 2 large beds, coffee machine and powerful shower. Brilliant breakfast the best on our trip so far, however the breakfast room needs a clean, the dust on the balustrades was awful. Staff were very helpful. No lifts in the hotel, no TV or Aircon
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Disliked: Staff & service
It’s old but I sensed that the hotel tries to supplement it. Amenities were okay and clean but considering its price I’m not sure whether it’s enough. I don’t remember any particularly kind or hospitable staff. The place for breakfast was dirty with bread crumbles and the like. Menu was very limited and didn’t filled up fast enough. AND there was no tongs for bread and saucers for tongs and spoons at the buffet table (I absolutely hated using any utencils placed on some cloth or wood things). Lastly I booked for dinner at the restaurant but gave me an uncomfortable table even though the restaurant was mostly empty. I asked another table but still not a good seat.
Stayed 1 night in Sep 2023

6/10 Okay

Regina

Traveled with family
Disliked: Amenities, property conditions & facilities
We loved the breakfast each morning. The food was excellent. We found the lodge in need of a remodel. The stairs to your room were hard to manage. It was not a pleasant experience. This hotel is not for elderly people. It needs an elevator. The tubs and shower had no safety bar to hold on to when getting in and out. one day someone is going to fall with a lawsuit. It is close to Lake Louise, but not for us! Sorry was glad to check out.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy and the staff handled everything. I would stay here again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Burdette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so close to lake louise walkable
Stayed 1 night in Aug 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Really loved this historic hotel! Stayed in a king suite in the tower and had stunning views of the glacier above Lake Louise from every window. The room was clean and cozy. Only negative regarding the room is that the bathroom sink had no counter space (a pedestal sink). Wish they had placed a small table next to the sink. The breakfast buffet was delicious, but was understaffed and we had to wait awhile for refills when food ran out. Also, be sure to make dinner reservations for their restaurant well in advance or you’ll have to eat at the expensive Fairmont next door or drive into the village. All in all we thoroughly enjoyed our stay in this charming and reasonably priced hotel. The beautiful lake is literally a 5 minute walk away. Highly recommend and would definitely stay here again!
Stayed 2 nights in Aug 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated
The room was nice and had a balcony. I ate at the resturaunt and the bison steak was great. The breakfast the next morning was fantastic too. I didn't expect it to be as great as it was. If I go back to Lake Louise I'll be staying there again.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deer Lodge has a rich history starting in 1930. The restaurant food was very tasty. Whole experience was vey nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Deer Lodge very much. The room was bigger than expected. And the food at the restaurant was delicious. The service was great.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service
Location is amazing. Staff wss super friendly. Food was terrific. Building has charm and history though rustic. A winner and a fun time.
Stayed 1 night in Sep 2023

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history of this hotel. Very comfortable and an amazing breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Jung Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kim

Stayed 1 night in Sep 2023