Posted Oct 12, 2016 on Hotels
We have stayed here a few times on the Gold floor, the service is amazing and the staff very helpful and friendly. They should look at the cleanliness of common areas, we arrived Friday and I wrote Dust me on a piece of furniture by the elevator on the 5th floor and it was still there when I left on Monday. If, as my husband does you have allergies to dust, then you might want to make sure you have some medication.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Thank you for your feedback and comments we have passed it along to our team here for immediate review and action. We appreciate you bringing this to our attention. We otherwise hope you had a great stay and hope to welcome you back again soon!
-Fairmont Banff Springs