Ratings based on 1,808 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing place! Got a free upgrade to top floor!

Posted Apr 19, 2017
So much to do in this amazing place! Everything was superb!
Comment from Hotel Management
Apr 20, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Thank you for choosing Fairmont Chateau Lake Louise! We are thrilled that you enjoyed your experience with us, and we can't wait to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Beautiful Hotel, Beautiful Place !

Posted Apr 10, 2017
Pros: The Staff! They serve with a smile and extreme excellence.
Cons: Better outlets for charging on the night stands is my only suggestion for improvement.
Everyone at Chateau Lake Louise were so nice an so accommodating. We really enjoyed our stay here. The Mountains and the Lake are incredibly beautiful and it's a quick ride to Lake Louise Ski Resort. We will definitely be coming back!
Comment from Hotel Management
Apr 13, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Dear Jim, Thank you for choosing Fairmont Chateau Lake Louise. We appreciate your feedback, and are thrilled at how much you enjoyed our well trained staff. We hope to welcome you back for another memorable visit soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oak Brook, IL

Absolutely perfect

Posted Apr 8, 2017
Pros: Everything
We got the picture perfect view from our room, walked on the frozen lake and hiked on different trails right from the hotel's backyard. Too bad the ice rinks were closed which was one of the activities on top of our list when booking, but it's all right. Waking up to the fabulous view of the Lake Louise is one of our best travel experiences. Absolutely perfect!
Comment from Hotel Management
Apr 13, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Dear Seaman, Thank you for your candid review and rating regarding your experience at Fairmont Chateau Lake Louise! We are so happy to read that you had a perfect and memorable stay at the Chateau, and we hope to welcome you back to the stunning destination of Lake Louise again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2017
Really enjoyed it and view from room is best I have ever seen, staff were so nice
Comment from Hotel Management
Apr 20, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Thank you for choosing Fairmont Chateau Lake Louise. We are happy to read that you enjoyed both the hospitality of the Chateau and your well-appointed Lakeview guestroom. We hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Can't wait to go back1

Posted Mar 30, 2017
Pros: Beautiful hotel, amazing location, excellent staff.
Cons: Hot tub was not hot enough.
Location: Skiing, snow sports.
Phenomenal location, excellent staff. Really loved staying here. Disappointing the hot tub never got that hot enough, and would appreciate if they extended the adult hours - almost made it unusable the number of children there.
Comment from Hotel Management
Apr 3, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Dear PR, Thank you for choosing Fairmont Chateau Lake Louise! We hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2017
Service, location and building are second to none. Beds are very comfortable and everything is always spotlessly clean. Worth a visit for sure!
Comment from Hotel Management
Mar 30, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Thank you for choosing Fairmont Chateau Lake Louise! We appreciate your great feedback, and look forward to your return again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
We had a fabulous time and all staff were exceptional. Enjoyed the surprise 'birthday' champagne delivered to our room.
Comment from Hotel Management
Mar 30, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Thank you for choosing Fairmont Chateau Lake Louise for your birthday celebrations! We appreciate your great feedback, and look forward to your return to the Chateau again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Stunning Fairytale Views

Posted Mar 27, 2017
Pros: Scenery. Breakfasts were amazing both for the food and the views whilst eating it!
Cons: Biggest disappointment was our room. So tiny. Could not fit 2 people side by side at end of bed. Couldn't fit 2 people in bathroom at same time.
Location: Stunning location. Lake Louise excellent for skiing. Good shops in hotel.
Views to take your breath away. So much snow when we were there so extra special. Beautiful ice sculptures. Summed up in one word - magical!
Comment from Hotel Management
Mar 28, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Dear MummyBear, Thank you for choosing Fairmont Chateau Lake Louise. We appreciate your feedback, both positive and constructive, and we look forward to welcoming you back for another magical experience in the Canadian Rockies again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!

Posted Mar 25, 2017
Pros: The location and the staff
We were celebrating our 20th anniversary and the staff made it spectacular. The Chateau is a grand hotel in the tradition of such places with a sprawling patio and lobby and every service imaginable. But, of course, what makes it a 5-star hotel is its location, literally at the edge of Lake Louise. Our junior suite faced the lake and the view of the turquoise water was almost overwhelming in scope and sheer beauty. There's a marriage between the hotel and the lake. I can't imagine one without the other, It was an amazing stay. But remember it's a grand hotel. If you're looking for the intimacy of a small luxury hotel, this is not it.
Comment from Hotel Management
Mar 27, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Thank you for choosing Fairmont Chateau Lake Louise to celebrate your 20th anniversary! We are thrilled to read that you enjoyed every moment of your stay with us, from your well-appointed Lakeview Suite to the hospitality of the Chateau. We hope to welcome you back for another memorable stay again soon!
5 out of 5
Recommended
for Families
by A verified traveler from Houston, TX

Amazing hotel in the middle of nature

Posted Mar 20, 2017
Pros: Wonderful views, excellent service, beautiful facilities
This hotel completed a perfect family vacation in winter to go skiing
Comment from Hotel Management
Mar 30, 2017 by Fairmont Chateau Lake Louise, Hotel Management
Thank you for choosing Fairmont Chateau Lake Louise. We are thrilled to read that you enjoyed your family vacation in the stunning destination of Lake Louise, and we look forward to your return again soon!