Ratings based on 1,273 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 23, 2016
Wonderful place and very clean. Would definitely go back when in the area.
Comment from Hotel Management
Jul 23, 2016 by Cory Haggar General Manager , Hotel Management
We truly enjoy seeing guests come back time and time again. It is our goal to always offer 100% satisfaction with everything we offer, and we are so pleased to know how amazing your stay was.
5 out of 5
by A verified traveler from New Jersey

Will stay here next time

Posted Jul 22, 2016
I lived in a one bedroom apartment. The room is clean and well equipped. There is even has a grill in the balcony. I have mountain view room it is magnificent view. The staff are nice and helpful. I am 100% satisfaction for my stay in this property. I will stay again next time when I visit Banff National Park. 强烈推荐。
Comment from Hotel Management
Jul 23, 2016 by Cory Haggar General Manager , Hotel Management
We are so pleased to know that you will come and visit us again in the future. We truly enjoy providing an amazing "home away from home" for all of our guests, and are thrilled you felt your stay with us was prefect.
5 out of 5
by A verified traveler from Bryan Texas

Condo experience

Posted Jul 20, 2016
If you are visiting Banff and rent a car, stay in Canmore instead. This room was reasonable and the size of a one-room condo. Bathtub and shower were amazing!
Comment from Hotel Management
Jul 20, 2016 by Cory Haggar General Manager , Hotel Management
We appreciate the wonderful recommendation you have given us. We are so pleased to know you had such an enjoyable stay, and do hope you visit us again in the future.
4 out of 5
by A verified traveler from CT, USA

Great spot to visit Banff

Posted Jul 18, 2016
The room was a good size, clean, and close to what we wanted to see and do in Banff. After a day of hiking and sightseeing, the hot tub was amazing. The desk staff was incredibly helpful and pleasant. The only complaint would be that the night staff chose 6:15 am as a good time to vacuum the hallway outside our room... one morning.
Comment from Hotel Management
Jul 19, 2016 by Cory Haggar General Manager , Hotel Management
Thank you for bringing that to my attention, as I will want to ensure that does not occur again. We are pleased to know you thoroughly enjoyed your stay with us, and appreciate you taking the time to share your experience of our Lodge.
5 out of 5
by A verified traveler from Tulsa, OK

Quiet and comfortable in Canmore

Posted Jul 15, 2016
Pros: Our condo, though a few years old, was in good condition. The decor is a little older, but we had everything we needed. Friendly helpful staff.
Cons: The outside was being painted during our stay.
Location: Canmore is pretty small, so restaurants are close by. Lots of hiking and mountain scenery. The drive to Banff is about 15 minutes.
I wanted to stay near Banff in a place that offered a kitchen and a balcony. I couldn't find what I wanted at a reasonable price in Banff, so we tried Canmore. We found what we wanted at Falcon Crest--a lovely one-bedroom condo with complete kitchen, large bathroom, gas grill, even a washer and dryer. We stayed on the fourth floor and even though our room faced away from the largest mountains, we still had a nice mountain view from our balcony. There were 2 hot tubs, and we were the only ones using them during the times we went. We were pleased with our experience.
Comment from Hotel Management
Jul 19, 2016 by Cory Haggar General Manager , Hotel Management
We are pleased to let you know that we will be doing renovations within the next year. Thank you for your prefect rating, and we do hope to see you again in the future.
4 out of 5
by A verified traveler

Posted Jul 3, 2016
Nice property, friendly and helpful staff. The room was nice and spacious. It is not a "fancy" place, but it is quite comfortable and well equipped.
Comment from Hotel Management
Jul 5, 2016 by Cory Haggar General Manager , Hotel Management
We appreciate you taking the time to share your experience of our Lodge. We are pleased to know enjoyed your stay and appreciate your time.
4 out of 5
by A verified traveler from R

Well equipped hotel

Posted Jun 28, 2016
Front desk staff was very helpful, rooms comfortable
Comment from Hotel Management
Jun 28, 2016 by Cory Haggar General Manager , Hotel Management
Thank you so much for taking the time to share your experience of our Lodge. We truly enjoy making sure all of our guests have amazing stays, and we do hope you will think of us again in the future.
4 out of 5
by A verified traveler

Great value for the money

Posted Jun 27, 2016
Nice hot tub roomy, nice upgrade to king size suite big bed
Comment from Hotel Management
Jun 28, 2016 by Cory Haggar General Manager , Hotel Management
We appreciate your feedback and are pleased to know you enjoyed your stay at the Falcon Crest Lodge. We do hope to see you again in the future.
5 out of 5
by A verified traveler from Alberta

Quiant with Mountain Views!

Posted Jun 26, 2016
The Falcon Crest Lodge is a nice stay in the Moutains, close to Calgary, AB. I was pleasantly surprised at the quality of the rooms, easy access and how helpful and friendly the staff were. Enjoyed my stay!
Comment from Hotel Management
Jun 28, 2016 by Cory Haggar General Manager , Hotel Management
We truly enjoy providing the very best service, and the most comfortable rooms so we see you for years to come. Thank you for taking the time to rate us and share your experience.
5 out of 5
by A verified traveler

Nice hotel close to town centre.

Posted Jun 24, 2016
Very helpful, patient and friendly staff. Comfortable stay in clean and spacious room. Sufficient utensils provided. Convenient location which is close to the town centre. Free WiFi services with good connection provided. Well-ventilated and good air-conditioning. The hotel looks like a castle from the outside and is very pretty. Overall, it was a pleasant experience and we enjoyed it a lot.
Comment from Hotel Management
Jun 24, 2016 by Cory Haggar General Manager , Hotel Management
Thank you for letting new and potential guests about your stay with us. We are pleased to know you enjoyed our "home away from home", and we do hope to see you again in the future.