Ratings based on 730 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from red deer

Posted Feb 4, 2016
Pros: location and price were good, steam showeres are nice
Cons: upkeep, a bit run down in rooms
it was just ok, room was basic, bed was hardish but for not spending much time in it, it served its purpose
3 out of 5
by A verified traveler from Calgary

Overpriced with non friendly staff

Posted Feb 3, 2016
The only positive I have is the pool. Other than that it was not worth the cost. The other hotels in the area are much nicer. It was worn out. The beds were not comfortable. There was no tub to bathe our toddler. Staff was rude.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2016
Great stay. Loved the access and views. Good breakfast plan with room and good food.
5 out of 5
Recommended
for Everyone
by A verified traveler from GS

Nice clean rooms . Yummy breakfast

Posted Jan 30, 2016
Nice view ... surrounded by mountains .. all new rooms ... just need to put bigger mirror in washrooms . :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty nice hotel. A little pricey.

Posted Jan 20, 2016
Hotel was pretty nice. Stayed in the 2 bedroom suite and it was really large. Great pool with hot tub that is indoor and extends outdoor. Room could have been a bit cleaner but overall it was nice. Walls pretty thin. Careful if your on the first floor near the lobby. Lots of Hallway traffic there.
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Could be better

Posted Jan 20, 2016
1day the room was not cleaned. Sheets that was requested for the extra bed was torn. The night Housemen officer was fantastic and tried to do his best to keep us happy. The corridors of the hotel needs a face lift badly. Rooms are OK, Pool and Jacuzzi is good
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2016
Was a beautiful room with excellent ammenities. We had a beautiful suit with two steam showers
4 out of 5
Recommended
for Everyone
by A verified traveler

No changing rooms at the pool

Posted Jan 19, 2016
Located in annex we would have to walk with jackets and we had to change in the washroom
3 out of 5
by A verified traveler from Alberta

So close to the mountains but view of the parkade

Posted Jan 18, 2016
Pros: Room was big.
Cons: Restaurant staff needed a bit if professionalism. We were seated with a view of the kitchen and we could see and hear everything.
Location: Drive to downtown
Room was large enough but if you step out on to the balcony you would have a view of the parkade. Restaurant food was ok but very expensive and the price on my bill was hire than what was stated on the menu. Had to call for linens- pool needed towels and to refill the water cooler with water and cups.
4 out of 5
Recommended
for Everyone
by A verified traveler

Basketball tournament

Posted Jan 18, 2016
Had school basketball tournament in Canmore and stayed here. Rooms were comfortable even though kitchen area is tight. Living room furniture and kitchen cupboards are a little worn but great for the team to stay together on the same floor! Loved that rooms have everything on same level. Girls were glad to have access to indoor pool and hot tub.