Dear Randy,Thank you for taking the time to leave us your kind feedback.We're happy to hear you enjoyed your stay and appreciated our friendly service, quite and clean rooms.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Hi Hanyu,Thank you for your review. We are sorry to hear that you found the bed uncomfortable and apologise for any inconvenience this may have caused you.Rest assured that we are taking your comment seriously and will address this issue promptly to ensure a more enjoyable stay for our future guests. I hope you enjoyed your time in the Rockies and thank you for choosing to stay at the Peaks Hotel & SuitesWarm regards,MaddyFront Desk team

Dear Mark,Thank you for taking the time to review our hotel.We're happy to hear you enjoyed your stay and we look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Merrilee, Thank you for taking the time to leave us a kind review. We are glad to know that you enjoyed your stay at The Peaks. We look forward to welcome you back, hopefully in the near future

Dear Angela,Thank you for taking the time to leave us a review. We're happy to hear you enjoyed your stay and appreciated our Flexipass option, helpful team, cleanlieness and stones throw location to downtown Banff. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Zafar, Thank you for taking the time to leave us a kind review. We are glad to know that you enjoyed your stay at The Peaks and appreciated the great location. We will pass your words onto our team!We look forward to welcome you back, hopefully in the near future

Hi Pat,Thank you for your review. I am glad you the centrality and convenience of our location.Thank you for choosing to stay with Peaks Hotel & Suites and we look forward to welcoming you in the future.Warm regards,MaddyGuest Services Agent

Hi Claudia,Thank you for your review. We are glad you enjoyed the convenience of location and the car wash facilities we offer.Thank you for choosing to stay at Peaks Hotel & Suites and we look forward to seeing you in the future.Warm regards,MaddyGuest Services Agent

Dear Kieu, Thank you for taking the time to leave us a kind review. We are glad to know that you enjoyed your stay at The Peaks. We look forward to welcome you back, hopefully in the near future.

Dear Darryl,Thank you for taking the time to fill out our survey.We're happy to hear you enjoyed your stay with us at the Peaks Hotel & Suites. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear George, Thank you for taking the time to leave us a kind review! We are glad to know that you enjoyed your stay. We look forward to welcome you back in the future. Warm regards, Front Desk Team.

Dear Alejandro,Thank you for taking the time to leave us your kind review. We're happy to hear you enjoyed your stay with us at the Peaks Hotel & Suites. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Travis,Thank you for taking the time leave us your kind feedback.We're happy to hear you enjoyed your stay.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Sriyan, Thank you for taking the time to leave us a kind review! We are glad to know that you enjoyed your stay and found quite modern and new our property. We look forward to welcome you back in the future. Warm regards, Front Desk Team.

Dear Amanda,Thank you for taking the time to leave a kind review. We are glad to know that you enjoyed your stay at The Peaks. We look forward to welcome you back, hopefully in the near future!Warm regards,

Dear Michael, Thank you for taking the time to leave us a kind review! We are glad to know that you enjoyed your stay and you appreciated our facilities and found quite usefull our amenities. We are sorry to hear that your experience fell short about the size of the closet, we will definitely take in consideration your feedback. We look forward to welcome you back in the future. Warm regards, Front Desk Team.

Dear Brenda,Thank you for taking the time to leave us your kind feedback. We're happy to hear you enjoyed your stay with us at the Peaks Hotel and Suites. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Cheryl, Thank you for taking the time to leave a kind review. We are glad to know that you enjoyed your stay at The Peaks. We look forward to welcome you back, hopefully in the near future

Dear Arshdeep, Thank you for taking the time to leave a review. We are sorry to hear that you did not enjoy your stay at The Peaks. Breakfast is not included in our rooms but there are many options within walk-distance. Our front desk team is always happy to suggest the best places in town. We have underground parking available for 18 per night, you just need to let the front desk know and we will explain on how to get there. We look forward to welcome you back, hopefully in the near future.Warm regards,

Dear Dustin, Thank you for taking the time to leave us your honest review. Thank you for taking the time to fill out our survey. We take our Guests' feedback and concerns seriously, as we always want to improve and offer a memorable experience. We're sorry to hear that we fell short of your expectations. We would love to hear more regarding your experience at the Hotel.While we cannot make undone what has already happened, it would be an absolute privilege to have the opportunity to welcome you back in the near future, to showcase the improvements that have been made. Sincerely,

Dear Karalynn, Thank you for taking the time to leave a nice review. We are glad to know that you enjoyed your stay at The Peaks and appreciated our location and friendly staff. We look forward to welcome you back, hopefully in the near future.

Dear Tod, Thank you for taking the time to leave us a kind review! We offer upgrade for gold members, depending on last-mins avalibility. We are glad to know that you enjoyed your stay and look forward to welcome you back in the future. Warm regards, Front Desk Team.

Dear Leanne,Thank you for taking the time to leave us your kind feedback.We're happy to hear you enjoyed your stay with us at the Peaks Hotel and Suites. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Wiliam,Thank you for taking the time to leave us your kind feedback.We're happy to hear you enjoyed your stay at The Peaks Hotel & Suites. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Rainer,Thank you for taking the time to rate and review your stay at the Peaks Hotel & Suites! We are happy to hear you appreciated how close we are to downtown Banff. We hope to welcome you again soon in the near future!

Dear Stefano,Thank you for taking the time to leave us your kind review. We're happy to hear you enjoyed your stay with us in Banff. We'll be sure to pass your kind words on to our team.We have passed your feedback concerning the recreational facilities and the restaurants on to our management team. We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Tammy, Thank you for taking the time to leave us a kind review. We are glad to know that you enjoyed our facilities at The Peaks Hotel and appreciated our hospitality. We look forward to welcome you back in the future. Warm regards, Front Desk Team

Dear Alison,Thank you for taking the time to leaving us a review.We're happy to hear you enjoyed your stay and we appreciated how you rated your time with us.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Hi Amelia,Thank you for taking the time to write a reivew for us.We're happy to hear you enjoyed your stay and look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Bradley,Thank you for taking the time to leave us your kind review. We're happy to hear you enjoyed your stay with us at the Peaks Hotel and Suites. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Robyn,Thank you for taking the time leave us your kind feedback.We're happy to hear you enjoyed your stay and appreciated our amazing stuff.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Tyler Nathan,Thank you for taking the time to leaving us a review.We're happy to hear you enjoyed your stay and we are glad that you appreciated our friendly staff and locationWe look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Kathryn, Thank you for taking the time to leave us a review your stay at the Peaks Hotel & Suites. We strive for excellent customer service and are always looking for ways to improve.We are glad to hear you enjoyed your stay with us overall. We apologize for the inconvenience of not finding a parking stall, this must have been frustrating. We wish this could have been brought to our attention during your stay as we are our front desk is available to assist 24/7. The parking charges are clearly stated on Expedia, however we will look into this further for your booking. We are glad you overall enjoyed your stay in the Canadian Rockies. We would be happy to welcome you back in the near future. Regards,

Dear Dominique, Thank you for taking the time to leave a kind review. We are glad to know that you enjoyed your stay at The Peaks and appreciated location and cleanliness. Regarding parking, being a member of stay rewards program will give you a 50% off on parking. We look forward to welcome you back, hopefully soon.Warm regards

Dear Timothy,Thank you for taking the time to rate and review your stay at the Peaks Hotel & Suites. We're happy to hear you enjoyed your stay and appreciated how modern and close to downtown we are. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Badal,Thank you for taking the time to leave us your kind feedback.We're happy to hear you enjoyed your stay.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

HongQiang, thank you for taking the time to rate and review your stay at The Peaks Hotel & Suites!We see that you enjoyed your stay and were happy we are conveniently located close to downtown Banff. We hope to welcome you back in the near future!

Thank you for taking the time to rate and review your stay here at the Peaks Hotel & Suites!We are so happy to hear you found our hotel to be beautiful and appreciated the fact we are just a stones throw away from downtown Banff! We look forward to welcoming you again in the near future!

Thank you aditya for taking the time to rate and review your recent stay with us at Peaks Hotel & Suites. Our parking rates are quite competitive with the rest of the town. There is pay parking available on the nearby streets that are at a higher rate than our hotel. We do have our parking fees listed at the time of making the reservation and confirmed at check in. I am pleased to see you otherwise enjoyed your stay!

Dear Clint,Thank you for taking the time to fill out our survey. We're happy to hear you enjoyed your stay and appreciated our modern property being just a stones throw away from downtown Banff. We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Heather, Thank you for taking the time to leave a kind review. We are glad to know that you enjoyed your stay and appreciated our location, cleanliness and our kind staff. We look forward to welcome you back in the future! Warm regards, Front Desk Team

Hi Douglas, Thank you for taking the time to leave us a review! We are so glad to hear you found our new property to be beautiful and yes, just a stone's throw away from downtown Banff!We hope to welcome you again sometime in the near future!

Dear Jesse,Thank you for taking the time to leave us your kind review. We're happy to hear you enjoyed your stay with us in Banff. We'll be sure to pass your kind words on to our team.Unfortunately you are correct, the train is audible throughout the town. We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Gary,Thank you for taking the time to leave us your kind feedback.We're happy to hear you enjoyed your stay.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Sanga,Thank you for taking the time leave us your kind review.We're happy to hear you enjoyed your stay and appreciated our clean rooms and location. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear John,Thank you for taking the time to leave us a review!We're happy to hear you enjoyed your stay. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Chi Ming,Thank you for taking the time to leave us your kind feedback.We're happy to hear you enjoyed your stay with us in Banff. We'll be sure to pass your kind words on to our team.We look forward to welcoming you back, hopefully in the near future.Sincerely,Front Desk team

Dear Michael, Thank you for taking the time to fill out our survey. We take our Guests' feedback and concerns seriously, as we always want to improve and offer a memorable experience. We're sorry to hear that we fell short of your expectations regarding room service, staff being able to assist you, noise levels and inconsistent temperatures in the room. We have discussed it with our management team. We are currently investigating the situation to find solutions to prevent this occurring again in the future. Rest assured we will be investing a lot of focus and energy to improve this element of our service in the coming days. While we cannot make undone what has already happened, it would be an absolute privilege to have the opportunity to welcome you back in the near future, to showcase the improvements that have been made. Please feel free to channel any future reservations directly through us. Our team could offer you a preferred rate and potential upgrade on your next stay.We thank you for your patronage and honesty in your feedback.Sincerely,Emma LawrencePeaks Front Desk Supervisor 403 762 4471

Hi Stephanie, Thank you for taking the time to leave a kind review. We are glad to hear you enjoyed your stay and appreciated your feedback as well. We will pass your kind words onto our team. We look forward to welcome you back in the future.

Dear Myron, Thank you for taking the time to leave a review! We are glad to know that you enjoyed your stay at The Peaks. We hope to welcome you back in the near future, Warm regards, Front Desk Team.