Ratings based on 930 Verified Reviews

3.4 out of 5
76% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from fort frances

Basic room but clean!

Posted Jul 20, 2017
This hotel has very basic rooms. Bed, dresser, table and chair. No fridge or coffee machine. Bathroom is fine - lots of towels. If you need more toilet paper or towels it is recommended to go downstairs and get them yourself. There is a $25 fee to have the room cleaned and the beds made. There is no one at the desk after 11 pm but there is a sign to call a specific number of a security company if you have an emergency. I was a little nervous about that... The staff were very friendly and helpful and we really enjoyed how friendly they were. They put coffee on after 7 AM when they come in to work so you can have coffee after that time. Air conditioning thank God!!! We had a great view of the mountains. I included a picture of that view.
3 out of 5
Recommended
for Everyone
by A verified traveler from sask

Affordable, good location.

Posted Jul 19, 2017
A decent place to stay. Nothing fancy, but affordable, clean and a great location. Short walk to great restaurants.
2 out of 5
by A verified traveler

Posted Jul 17, 2017
Pros: bed is comfortable
They don't allow early check in and no breakfast....might consider giving breakfast in the future.
2 out of 5
by A verified traveler

Not nice hotel

Posted Jul 3, 2017
Very disappointed with this hotel my fist time that happens to me not recommend all
Comment from Hotel Management
Jul 8, 2017 by Management, Hotel Management
Sorry to hear that you didn't enjoy your stay, please contact us directly to let us know what we can improve. Thanks for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Was great

Posted Jun 27, 2017
Location: this was for work
Was for work and was great all around!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Jun 28, 2017 by Management, Hotel Management
Wonderful, we are glad you enjoyed your stay with us, come back any time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 25, 2017
Nice hotel for the price, clean and comfortable. Will probably come back again.
Comment from Hotel Management
Jun 28, 2017 by Management, Hotel Management
Glad you enjoyed your stay with us, hope we'll see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location to all amenities

Posted Jun 5, 2017
Good.clean cheaper market hotel. No housekeeping daily. If you need anything changing hotel reception will deal with it. No coffee machine in room but fresh coffee made frequently in relax area.. Nice clean hotel. Will use again and recommend. .
Comment from Hotel Management
Jun 11, 2017 by Management, Hotel Management
Glad you enjoyed your stay and we look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from paris

Posted Jun 5, 2017
Pros: Confortable and spacious rooms Nice staff
Location: Isolated but on the main road Amazing view on the glacier
Excellent view, very nice and spacious rooms, great staff, good restaurant.
Comment from Hotel Management
Jun 11, 2017 by Management, Hotel Management
Glad you enjoyed your stay! Come back anytime.
3 out of 5
by A verified traveler

Posted Jun 3, 2017
We checked in late but called ahead to inform them. They gave us the wrong code for the lock box so we had to call a security company to obtain it. When we finally retrieved the keys, we noticed a mismatch between what was written on a piece of paper and the room number attached to the key. This led to us inadvertently trying to get into an already occupied room. Turns out we didn't have the correct key for the room we were booked into. The only saving grace, if you can call it that, is that the door to our hotel room didn't latch properly so we were able to push it open. Otherwise we would have been totally locked out. In the morning, when we told the staff about what happened she was pleasant but didn't seem too concerned about our experience and said "oh, the staff last night was new." Otherwise it was a decent experience at a decent cost. Probably got what we paid for...
Comment from Hotel Management
Jun 15, 2017 by Management, Hotel Management
I am sorry to hear about your experience checking in. We do try everything in our power to make sure that everything goes smoothly and our security is always on call if anything goes wrong. We don't have 24 hour front desk in order to keep our prices affordable for our guests. We are aware of what you faced and have reviewed it with our team. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from saskatoon

Posted Jun 2, 2017
Great location. Great place. Nice rooms, very clean. Confortable room
Comment from Hotel Management
Jun 15, 2017 by Management, Hotel Management
Thanks for your feedback, we are glad you enjoyed your stay, please come back anytime!