Ratings based on 257 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
The bed was too soft otherwise it was a great stay!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2016
Well equipped condo. Great for families. Heated outdoor pool and hot tub are a nice treat at the ending a day of skiing
4 out of 5
Recommended
for Families
by A verified traveler from calgary

Ski weekend in the mountains

Posted Dec 12, 2016
Pros: Bedrooms upstairs, comfortable beds
Cons: Needs "refreshing"
Location: Good convenient location for checking king out Canmore and Banff
The place was nice, but a little dated/tired. Old school TVs in the bedrooms, kitchen minimally stocked (no placemats, only 4 placesettings) but overall it was ok. It's pretty tight space wise, and if you get a unit like ours there is almost no natural light. It backs onto a retaining wall/highway and the front faces a wall for the pool area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Great space in a convenient location.

Posted Nov 14, 2016
Pros: This hotel had lots of space and a better layout than some of the other units in the area.
Cons: Some of the walls were chipped and the carpet was stained.
Great two-story unit with lots of space and convenient layout. The hot tub was nice, but the pool was not as warm as advertised. Good location and friendly staff.
2 out of 5
by A verified traveler

Mediocre stay

Posted Oct 31, 2016 on Hotels
The property is in need of updating, as are many of the furnishings. Carpets and chair upholstery were stained, lumpy pillows, mattress worn out on pull out sofa. The pool and hot tub were okay, although the pool was pretty chilly for a heated pool. We were told that the check in office closes at 8 pm, so service is limited after that time. Overall, it was large enough for our family of 5 and layout was good however there are much better condo options in that same area.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Sorry you did not enjoy your stay, i will pass on this information to the management, Thank you for your Feedback Dave Mystic Springs
4 out of 5
by A verified traveler

Cozy Pet Friendly Accomodation

Posted Oct 24, 2016 on Hotels
Nice base for a weekend getaway in the Mountains.
5 out of 5
Recommended
for Everyone
by A verified traveler

Will definitely be back

Posted Oct 17, 2016
Great location, clean, comfy beds, friendly staff.
Comment from Hotel Management
Oct 27, 2016 by Dave, Hotel Management
Thanks for staying with us, we look forward to seeing you again
5 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
The unit looks very nice from outside and inside is very nice as well. Great kitchen for cooking our own food which is much more tasty and healthy than dining out.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2016 on Hotels
4 out of 5
by A verified traveler

Similar to others but with great pool.

Posted Sep 26, 2016 on Hotels
We enjoyed the property and the nice separation of kitchen, living room and bedrooms upstairs. It was nice to have two bathrooms although a bit of a nuisance to have both on the upper floor. We would stay again EXCEPT the lighting wa terrible. There were no lights strong enough to read by or to do work. The locations of the lights were not satisfactory and there was not enough light to accomplish tasks.