Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

If you are just looking for a place to sleep...

Posted Jul 18, 2016
I thought the room was a good size, clean, and reasonably appointed. The signs to places like the spa are unclear, but staff seem surprised when you ask where they are. Sound proofing was not good between suites and I was woken up a few times by neighbors late at night. Appreciate this is an 'apartment' hotel, but I've stayed in others where there is at least a coffee shop or a bar. These types of places are nice to meet fellow travelers or grab a quick drink after a long drive. Something like this would be a welcome addition.
4 out of 5
by A verified traveler from Winnipeg, MB

Amazing hotel with very few issues.

Posted Jul 11, 2016
First off, let me say this is an amazing place to stay. The hotel staff are very courteous and professional, the location is excellent, and rooms are a good size and well furnished. Bed comfort was good (more on the firm side than soft I found). Everything was functional on arrival. The kitchen area is a good size, complete with a stove, microwave, fridge / freezer and dishwasher. (There's a wine fridge too). There's also a nice balcony with a BBQ! The room was clean, and overall I'm really happy with having stayed here. I made use of the on site spa (one wellness). They are also another huge plus for this resort. I have 0 complaints here. The only faults I can add (hence the 4/5 - I'd go 4.5/5 if I could) were: one of the toilets had a flushing lever that was starting to wear out, the shower water temperature fluctuated a bit from hot to cold and back randomly (made worse when someone else in the room had the water running). The floors above you aren't stomp sound resistant (someone walking heavily - and I emphasize heavily on the floor above can definitely be heard). It wasn't overly loud, but there's not much you can do about it either! All very minor things in my opinion. A neutral comment - the bed sheets were a thin king size sheet followed by a split comforter cover and then a top thin king size sheet. By split comforter, instead of a king sized bed having a king sized comforter, it was two twin sized comforters. It certainly was a bit different! 4.5 / 5!
5 out of 5
by A verified traveler

We enjoyed all the benifits of this lovely condo

Posted Jun 25, 2016
The condo has great features we enjoyed including the balcony for reading, the fire place while watching the news and all the shower choices. The washer and dryer was most useful after our group traveled for a week before arriving. The condo location is convenient to Canmore and Banff. We enjoyed our 4 nights
5 out of 5
by A verified traveler

Great facilities in a suite

Posted Jun 23, 2016
The suite was equipped with everything you may need from a self catering facility. High quality and well presented. Fabulous views.
2 out of 5
by A verified traveler

Posted Jun 15, 2016
Pros: Spacious accomodations.
Cons: Staff attitude, attention to maintenance of rooms.
Location: Close to Banff and national parks. Canmore offered many choices for services.
Room OK, staff rude, indifferent, definitely not helpful when presented with concerns. Did not receive stated amenities despite complaints to staff.
5 out of 5
by A verified traveler

Posted Jun 13, 2016
Great hotel for adults or parents with teens. The pool is very small for younger children but there is a small splash park. Will stay again Thanks
4 out of 5
by A verified traveler from ontario

Nice and quite

Posted Jun 1, 2016
Pros: Beds are comfortable. Appliances are clean, inside out.
We stayed at two bedroom suites. Beds in both room are comfortable. Look at the sofa bed, not so good to sleep, look and feel very uncomfortable. Appliances are kept clean. Totally worth for family of four and five. Although, depends on which building you stay at, the spa and hot tub are quite a maze to get to. The theatre in facility is quite nice. I totally recommend this place, nice and quite for sure.
4 out of 5
by A verified traveler

Excellent home away from home

Posted May 30, 2016
Pros: Fully contained suites.
Cons: Would have been nice to know they were re-doing the roofs. Crews started at 7:30 not exactly a relaxing morning when your windows faced the work area.
The staff are super friendly and very helpful, lots of parking and secure. Elevators are super slow!
5 out of 5
by A verified traveler from Toronto

Exceeded expectations

Posted May 27, 2016
This resort is just top notch. Exceeded my expectations by a lot! I will definitely be visiting again
4 out of 5
by A verified traveler from Fort McMurray, AB

Great spot for a family in Canmore

Posted May 18, 2016
This is a very nice hotel, spacious and clean. I will knock them for not having HD TV. Seems strange to me that such a nice and well appointed hotel would skip this detail. Otherwise this place was great.