Ratings based on 1,349 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Moorhead,MN.

The Best place to stay in Canmore

Posted Jun 24, 2017
Stoneridge is at the south end of town, away from all of people, traffic and noise. Yet, it was a short walk to everything in Canmore. Great location to Banff. Definitely will stay here when we come back.
Comment from Hotel Management
Jun 26, 2017 by Anthony, Guest Services, Hotel Management
Hi Angelique, We are very happy that you found everything to be pleasing on your visit here. Indeed, our hotel is very conveniently located in the Bow Valley (which you apparently experienced, by walking from the resort to all the places you wanted to visit in Canmore)! Thank you for sharing your experience with us, and we sincerely hope to see you at the resort soon. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for Extended Stay

Posted Jun 8, 2017
Pros: The room was especially great, and everything needed was provided.
Cons: I think having an open restaurant, or atleast maybe a bar somewhere (outside?) would have been a nice addition.
Location: It's right in Canmore, just outside of the little town so you have everything there.
I only stayed one night here, on a trip galavanting through the Rockies, but I wish I had more nights there. We stayed in a suite, with a beautiful kitchen, laundry machines, bath and separate shower, fireplace in living area, and a BBQ on the patio. The hotel also has outdoor pool and hottub, and parking is in an underground garage below the hotel. It is just a bit out of town, a quick drive. They provide you with robes, slippers, laundry detergent, dryer sheets, and even bath salts to relax after a long day of hiking or skiing. The only downside is when we were there the first week of June, there was no restaurant open in the hotel. But we had booked the quite with intentions to cook anyway, so we grilled. You'd also have the choice to go out to town. I will definitely be returning.
Comment from Hotel Management
Jun 15, 2017 by Anthony, Guest Services, Hotel Management
Hi Katie, Thank you for leaving us feedback as it pertains to your stay. It seemed like you enjoyed your stay here immensely: the kitchen, the laundry machines, the bath tub, the shower area, the fire place, etc... We love to read that our guests enjoy the facilities. Because your suite has everything to prepare a proper meal, as you have just noted, and there are several restaurant in close distance to the hotel, there is currently no demand for a restaurant to opened here in our hotel. But perhaps one day! Katie, we hope to see you and your family here soon again. In Hospitality,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jun 6, 2017
Good location Clean Beds were too soft (bad for my husband's and my back issues) Otherwise a very nice facility
Comment from Hotel Management
Jun 6, 2017 by Anthony, Guest Services, Hotel Management
Dear guest, We are very pleased that you had enjoyed your stay here for the most part. However, as it regards your husband's comfort (specifically his back), this was indeed unfortunate that he found the beds to be too soft. Was this communicated to the front desk? Usually, in this instance, we either would move you to a different suite with more suitable beds, or we would replace the mattress with a a different one that would better suit your needs. We do go above and beyond to please our guests. Therefore, the next time you are, if you had not done this before, please communicate all grievances to the front desk staff, so that we can ensure that your vacation is unspoiled. Thank you for leaving us feedback, and he hope to see you both return soon! In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Felt like home.

Posted Jun 4, 2017
Pros: - Washing machines - Big kitchen with supplies like coffee, milk, kitchen towel, sponge, etc. provided - Bathroom is spacious with 2 sinks
Cons: - Hardly any staff around for night check-in
Location: Great brunch place called Summit Cafe in Canmore, it has outdoor seating so you can enjoy the mountains while you play with their dinosaurs toys.
We booked a one bedroom unit in Stoneridge and as soon as we arrived we we're lucky to see the northern lights just above us and the rocky mountains in front! It was an amazing welcome. Despite facing the street, the windows were sealed enough that you don't get bothered by the cars passing. The rooms were spacious (living room, bedroom, kitchen, and bathroom) and felt very comfortable, it had everything we need for our stay and even more (like washing machines with detergent!). There is free garage parking at the basement too so your car doesn't have to sit under the hot sun all day. There's only one hiccup during our stay and it was on a Monday morning when had to evacuate the hotel because of a fire alarm due to some construction upstairs, but it turned out to be a false alarm so we went back in after 10 mins. Aside from that, would definitely stay again.
Comment from Hotel Management
Jun 7, 2017 by Anthony, Guest Services, Hotel Management
Dear Anna, Thank you for leaving such a detailed and comprehensive review of your stay here. Given your rating of "5 out of 5", it seemed like you had enjoyed yourself immensely while you were with us. We are very happy that you appreciated the convenience of the washer and dryer located inside your suite (as well all suites of the hotel). Our suites were designed to be your home away from home which was why you could enjoy a "big kitchen" with amenities and supplies to suit your basic cooking needs; from making toast, to preparing a giant feast for your family, one is able to accomplish minor and great things in any of our kitchens. There is also a gas powered barbecue on every deck/balcony of our suites, so grilling your own steak would not be an issue in this resort. And the grocery stores are just a 5 minute drive from the hotel. So I am very pleased to read that we were able to make you comfortable during your stay. You seemed to have appreciated everything about the Stoneridge Mountain Resort: living room, bedroom, kitchen, safe underground parking, the views of the majestic mountains, and the close proximity of the hotel to places like the Summit Cafe. We do apologise for the inconvenience of the fire alarm due to construction work in one of our apartments. Please understand that the safety and security of our guests and staff is paramount, and even though the alarm was indeed false, we were happy that everybody was safe & secure in the long run. Anna, we cannot wait for you to return again, and thank you for such a lovely review. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Adventure

Posted Jun 4, 2017
The hotel was very nice, clean and well maintained. A beautiful view of the 3 sistee mountains. I recommend driving to Jasper its about 3 hrs 1 way, but the sites are unbelievable. We got an early start and saw grizzly, black bear, deer and elk.
Comment from Hotel Management
Jun 6, 2017 by Anthony, Guest Services, Hotel Management
Dear Guest, It seems like you had the adventurous stay indeed. How nice it is to observe these majestic animals in their natural habitat. We are very pleased that you found the accommodations to be nice clean, and well maintained. This is why we enjoy getting feedback so we can know how we are doing. Thank you again for leaving us a comment and we hope to see you soon. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort

Posted May 30, 2017
We loved staying at this resort. It was clean and beautiful. I would highly recommend it!
Comment from Hotel Management
Jun 4, 2017 by Anthony, Guest Services, Hotel Management
Hi Carly, We are so happy that you enjoyed your stay at the Stoneridge Mountain Resort. We love to see feedback on how we are doing, and we are pleased that you found the facilities to be clean and beautiful. We sincerely look forward to your return and hope you have a great day. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfection!

Posted May 28, 2017
My husband and I were traveling for pleasure. We stayed in a King suite with a gorgeous mountain view. Our experience could not have been better! The accommodations were lovely and spacious! The layout was perfect for a very comfortable 6 night stay. We took advantage of the nice kitchen and enjoyed the fireplace, deck and grill. The unit was immaculately clean! It surpassed our expectations. I would highly recommend this property.
Comment from Hotel Management
Jun 5, 2017 by Anthony, Guest Services, Hotel Management
Dear guest, Thank you for the lovely comment. We are very happy to read that you enjoyed your stay here (hence the perfect 5 out of 5 rating), and we hope to see you here soon! Thank you for taking the time to submit a review. In Hospitality, Anthony
4 out of 5
Recommended
for Everyone
by A verified traveler from ct

Beautiful location. Nicely appointed suites.

Posted May 27, 2017
Great place. Heated pool. Soon tromping around above our heads was not pleasant. Wish the restaurant had been opened
Comment from Hotel Management
Jun 5, 2017 by Anthony, Guest Services, Hotel Management
Dear Guest, We sincerely apologize for the inconvenience you experience during your stay with us. We do have a noise policy in the hotel, and we ask that our guests communicate their grievances of any disturbance so that we can eliminate it right away. The cafe is separate from the hotel, and its closure was completely out of our control, but all our suites come with a fully equipped gourmet kitchen as well as a barbecue on the balcony. Also, there are several eating establishments located only 5 minutes away. The next time you visit us, please ask for recommendations! However, we are very pleased that you thought our resort was great, and hope to see you back here soon! In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Room with a view.

Posted May 27, 2017
Amazing room with view of the rocky mountains from the balcony.
Comment from Hotel Management
May 28, 2017 by Anthony, Guest Services, Hotel Management
Hey Troy, We are very happy you enjoyed your stay (especially the view of the Rocky Mountains), and we hope to see you visit again soon! In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown to a grocery store.

Posted May 20, 2017
Pros: The room was fabulous.
Cons: Have the ceilings insulated from noise.
Location: I got a massage and a facial which was just a hop away , it was great!
Walking trails were great and easy roads to get places.
Comment from Hotel Management
May 23, 2017 by Anthony, Guest Services, Hotel Management
Dear Guest, We are very happy that you had a fabulous stay at our resort, and we hope to see you return soon! In Hospitality, Anthony