Ratings based on 1,368 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great resort when visiting Banff

Posted Jul 15, 2017
Pros: Spacious, nice layout, good view, especially with dryer and washer, so we don't bring a huge suitcase for a 10 days stay
Cons: Nobody manage the swimming pool, so sometime when some crazy young kids play hardball or baseball in the pool area, parents have to take away all litt
Location: Find a gas station within 1 km, and Save-on-foods with Tim Horton plus bank within 2 km
Everything is great, especially the front desk staff, so nice and helpful. Just one issue, nobody manage the swimming pool, so sometime when some crazy young kids play hardball or baseball in the pool area, parents have to take away all little kids from the swimming pool. Hotel staffs need clearly put a note that "no hardball or baseball in swimming pool".
Comment from Hotel Management
Jul 15, 2017 by In hospitality, Stephanie , Hotel Management
Hi Hanrry, Thank you for your feedback, we will take time in the future to ensure that all guests are able to enjoy the pool without being disturbed by other guests. Sorry for your inconvenience, we hope the rest of your stay was pleasant, and we hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Beautiful hotel

Posted Jul 13, 2017
Pros: Everything very comfortable
Cons: The cafe was closed which was disappointing...
Location: Shopping, hiking trails,enjoying the scenery
Beautiful hotel...Beautiful place... loved Canmore
Comment from Hotel Management
Jul 15, 2017 by Kind regards, Stephanie, Hotel Management
Hi Sharon, We are happy that you enjoyed your stay and hope to see you again in the near future. If you have any questions or concerns please give us a call.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF

Loved it, close to town, easy to drive into Banff.

Posted Jul 11, 2017
Pros: Great location, new, clean, views
Location: Cycling, hikes, shops, Banff, ski.
Lovely and cool stay at the Family 2-room lodge. All parts of the home were fantastic: kitchen, bath, bbq.
Comment from Hotel Management
Jul 15, 2017 by Kind regards, Stephanie., Hotel Management
Hi, We try to provide the best quality suites and amenities for our guests. We are happy that you enjoyed your stay with us and hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Hotel with a view

Posted Jul 10, 2017
Pros: Clean, spacious and with a wonderful view of the mountains
Location: Located close to Canmore town, and 20 minutes to Banff.
Spacious, well maintained, clean hotel, with a wonderful view of the mountains. The 2 bedroom suite felt like home. Will definitely recommend this to anyone staying in Canmore.
Comment from Hotel Management
Jul 15, 2017 by Best regards, Stephanie., Hotel Management
Hi Ndwar, Thank you for you great review, we really do try to make the suites as homey as possible. We are happy that you fully enjoyed your stay and hope that you will come back to stay with us in the Rockies Mountains.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort St John, BC

Great resort in a quiet section of town

Posted Jul 10, 2017
The Stoneridge is a great resort. Nice quiet location, great facilities and nicely equipped. The whole suite was better than expected. Fairly new, great beds, nice finishing on everything.
Comment from Hotel Management
Jul 11, 2017 by Anthony, Guest Services, Hotel Management
Hey Josh, We are happy that you found the resort to be enjoyable and nicely equipped. We exceeded your expectations and we are very pleased about that. Do visit us again soon. We hope you will make it a tradition in staying at the Stoneridge Mountain Resort. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, Az

Excellent Experience

Posted Jul 8, 2017
Only con: The hotel management really should replace the bedroom blinds with black-out curtains. We heard this complaint from other customers during our stay.
Comment from Hotel Management
Jul 11, 2017 by Anthony, Guest Services, Hotel Management
Dear Az Visitor, Thank you for the invaluable feedback as this is how we develop and grow. We hope to see you soon. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler from GER

Great place to visit Banff National Park

Posted Jul 7, 2017
Pros: Very nice reception. Wonderful hotel staff and an upgrade to a spacious suite
Location: Place is great to visit Banff National Park and Lake Louise. Also wonderful for doing all kinds of sports
Spacious suite with 2 bedrooms and 2 bathrooms. Place is great to visit Banff National Park. Very nice and competent hotel staff. Garage with convenient elevator access.
Comment from Hotel Management
Jul 11, 2017 by Anthony, Guest Services, Hotel Management
Dear B, We are happy that you were comfortable during your stay, and that you enjoyed the upgrade due to the greater space. Making our guests happy is what we do best and we hope to see you soon. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with great staff!

Posted Jul 4, 2017
Pros: Overall the unit design and the outdoor pool/jacuzzi.
Make sure to check out their jacuzzi and pool and enjoy the beautiful view of mountains surrounding you.
Comment from Hotel Management
Jul 6, 2017 by Anthony, Night Audit, Hotel Management
Dear guest, we are happy that you were pleased with the pool facilities, especially since it made your stay more enjoyable. The beautiful view of the mountains doesn't hurt in the least. . We hope to see you soon. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona, USA

Great Home Base

Posted Jul 4, 2017
Great family hotel. Perfect location, immaculately clean (extremely important)! Booked through Expedia; super convenient!
Comment from Hotel Management
Jul 6, 2017 by Anthony, Night Audit, Hotel Management
Hi RoseAnn, We are pleased that you enjoyed your stay at the hotel, and found it to be immaculately clean which was important in you giving us a 5 out of 5. Thank you for leaving us a review. In Hospitality, Anthony
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Excelent hotel

Posted Jul 4, 2017
Excelent. This hotel was in a very good condition.
Comment from Hotel Management
Jul 6, 2017 by Anthony, Night Audit, Hotel Management
Hey Joe, We are happy that you found the hotel to be excellent and we hope to see you soon. In Hospitality Anthony