Ratings based on 1,253 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Surrey, B.C., Canada

Mountain views

Posted Nov 28, 2016
Relaxing room, lots of space, fireplace feature, heated garage, easy check-in, quiet but a short drive from restaurants and amenities.
Comment from Hotel Management
Nov 29, 2016 by Anthony, Guest Services, Hotel Management
Dear Sixbeamers, Thank you for taking the time to offer us your feedback! We are very happy that you found the accommodations to be relaxing, spacious, and satisfactory. Our suites were designed to be your home away from home, so we are especially happy that you were pleased about the fireplace feature. Given that you had an overall positive experience, we hope that you will return to our hotel soon. In Hospitality,
5 out of 5
by A verified traveler

Lovely stay in the mountains.

Posted Nov 28, 2016
Location: We went for a long walk in the crisp winter air, and saw some of the local wildlife, bunnies!!!
We thoroughly enjoyed our stay at the Stoneridge in Canmore. We were very pleased that Expedia upgraded us and gave us a nice gift basket, Thankyou!. The room was nice and cosy with a fireplace. We will definitely stay here again.
Comment from Hotel Management
Nov 28, 2016 by Anne, Hotel Management
Hi Anonymous, Thank you for the wonderful words about Stoneridge Mountain Resort.We are very happy that you have a great time with us. We look forward to see you back in the near future. In Hospitality
5 out of 5
by A verified traveler from edmonton. AB

Best hotel we have every stayed in!

Posted Nov 28, 2016
The seonced we pulled up to the hotel we knew it was going to be a real treat- staff was super friendly! Had us checked in within seconds. We got to the room and opened the door, my wife and i we're blowen away by the suite. The note that was on the table from Miss Sarah Alexander, along with a bag of treats, really made this hotel by far the best my wife and i have ever stayed at
Comment from Hotel Management
Dec 2, 2016 by Anthony, Guest Services , Hotel Management
Dear Sid & Hannah, We are very pleased that you found the hotel staff to be warm and friendly. We do endeavour to brighten up your day, and will do whatever is in our power to accomplish this. Sarah is fantastic indeed! Thank you for your kind words, and we hope that you will return soon! In Hospitality
5 out of 5
by A verified traveler from B

Amazing hotel, great value

Posted Nov 28, 2016
We had an amazing stay. The facilities were immaculate, the staff friendly and accommodating. My only complaint is that the cafe which is mentioned in th Expedia ad and in their coffee table book, is not open in the winter. That would have been helpful to know since we had planned to go there for breakfast.
Comment from Hotel Management
Nov 29, 2016 by Anthony, Guest Services, Hotel Management
Dear Val, We are very pleased that you found your accommodations to be amazing, our facilities immaculate, and our staff to be friendly and accommodating. We work really hard to ensure that our guests are happy and satisfied. That being said, we are very disappointed that you were inconvenienced by the closure of the Ridge Cafe. The cafe is not owned by the hotel, thus, its closure was beyond our control. However, we do hope that this will not deter you from returning as there are multiple restaurants, within 5 minutes distance, that can provide you breakfast! In Hospitality
5 out of 5
by A verified traveler

Posted Nov 27, 2016
Great location close to the highway. Awesome view from the suite room. Would definitely recommend anyone who visits Banff to stay at the Stoneridge!
Comment from Hotel Management
Nov 28, 2016 by Guest Services, Hotel Management
Dear Ryan, I am very happy to read that you appreciated the proximity of the location of the hotel to the high way. As well as your appreciation of the view from your suite. It makes us happy to read that people like you were able to enjoy the Canadian Rockies better because of your accommodations here at the hotel! Thank you so much for your feedback Ryan! In Hospitality, Anthony
5 out of 5
by A verified traveler

Very clean

Posted Nov 11, 2016
Pros: Overall pleasure.
Cons: Nothing.
Location: I went to Banff. I didn't really didn't do anything in the city.
It felt like showroom house that I would buy and keep clean.
Comment from Hotel Management
Nov 12, 2016 by Anne/Guest Service Agent, Hotel Management
Hi Anonymous, We are very happy and glad you have an over all amazing experienced with Stoneridge Mountain Resort.We hope to see you back!!. In Hospitality, Anne
4 out of 5
by A verified traveler

Posted Nov 9, 2016
Location: Das Hotel befindet sich Nahe Canmore. Banff ist bequem mit dem Bus erreichbar.
Das Zimmer war sehr groß und mit einer offenen Küche versehen. Auch das Badezimmer war riesig, mit Dusche und Wanne ausgestattet. Die Einrichtung war in einem sehr guten und sauberen Zustand
Comment from Hotel Management
Nov 12, 2016 by Anne/Guest Service Agent, Hotel Management
Hi Anonymous, Thank you for taking the time to share your wonderful experienced with Stoneridge Mountain Resort. We hope to see you back!! in Hospitality, Anne
5 out of 5
by A verified traveler from Calgary, AB

Posted Nov 7, 2016
Pros: Excellent facility! One of the best in Canmore. I am a frequent guest and I keep coming back.
Cons: Carts not easy to find on check-out (minor issue). No real negatives...maybe the prices have gone up lately.
Comment from Hotel Management
Nov 12, 2016 by Anne/Guest Service Agent, Hotel Management
Hi DrT Thank you very much for taking the time to give Stoneridge Mountain Resort a perfect score of 5 out of 5!!. We do appreciate constructive feedback to improve our service. In Hospitality
4 out of 5
by A verified traveler from Edmonton

Posted Nov 1, 2016
Hotel was good. Room could use a really good thorough clean. Blinds, furniture good use a vacuum. Long black hair...... Not me I am a blonde.
Comment from Hotel Management
Nov 5, 2016 by Anthony, Guest Services, Hotel Management
Dear B, We are so sorry to read that you found the housekeeping service to be terribly lacking. You should not have encountered these issues at all. If you return to our hotel, and if you had not done so the last time, please promptly inform us of any troubling issues you encounter. We would have moved heaven and earth to correct this. Thank you so much for your feedback as it does help to improve our brand. We hope that you will give us another opportunity to correct your impression of us. In Hospitality,
5 out of 5
by A verified traveler from Calgary

Great getaway

Posted Oct 31, 2016
Very modern and spacious rooms. Outdoor pool and hot tub a plus!
Comment from Hotel Management
Oct 31, 2016 by Anne/Guest Service Agent, Hotel Management
Hi Doug, It is great to hear that you have enjoyed your room and Stoneridge Mountain Resort amenities!! Thank you for taking the time sharing your wonderful experienced! In Hospitality,