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Reviews of The Elk & Avenue Hotel

3 out of 5
The Elk & Avenue Hotel
333 Banff Ave, Banff, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 946 out of 1538 reviews" "
Rating 8 - Good. 375 out of 1538 reviews" "
Rating 6 - Okay. 136 out of 1538 reviews" "
Rating 4 - Poor. 50 out of 1538 reviews" "
Rating 2 - Terrible. 31 out of 1538 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent property with a good location. Hot tub area was mid range at best though. Restaurant is good and so is the attached coffee shop for a good latte.
Stayed 1 night in Apr 2024

10/10 Excellent

Nikolaus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Thanks for the upgraded room to the loft units. Was a gem for our kids to spread out and enjoy their day/night.
Stayed 1 night in Apr 2024

6/10 Okay

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty run down. The bathroom looked like it had been renovated but never cleaned. Door was falling apart.
Stayed 1 night in Apr 2024

10/10 Excellent

Modar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Confie beds
Stayed 2 nights in Apr 2024

10/10 Excellent

Mellissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this hotel. Had everything we needed in a hotel room and it was walking distance to everything in the town of Banff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gianluca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, perfect location, very nice staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for price in Banff.
Stayed 2 nights in Mar 2024

8/10 Good

Brooke, Edmond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to spend a few days around Banff. The only negative was the price. Definitely not enough value for price paid. However, I believe this is just a Banff issue in general. I would recommend staying here to those looking for a place in Banff where they can walk to shops/restaurants/etc. One issue is parking. We had a large SUV that would not fit in underground parking garage. You had to park a block or so away.
Stayed 2 nights in Apr 2024
Response from front desk supervisor on Apr 22, 2024
Dear Brooke,Thank you for reviewing your past stay in Banff,We are glad to hear that you have enjoyed your time here at the Elk & Avenue hotel.Banff pricing is changing daily depending on the occupancy and events happening in town.As for the parking, it is effectively complicated when you have a large size vehicle. Our hotel was build way before the time of this vehicles and we do have often with that.We hope to welcome you back in the future,Warm regardsMathieuFront Office SupervisorElk & Avenue Hotel

6/10 Okay

Stefanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from front desk supervisor on Apr 22, 2024
Dear Stephanie:Thanks for providing a guest review regarding your recent visit to the Elk + Avenue Hotel.I was concerned to read that your experience with our housekeeping service didn’t meet your expectations. Please know that we take your comments and suggestions seriously. We’re committed to continuously improving how we deliver the best guest experiences. Your comments help us achieve this.Our goal is to ensure that our guests have a memorable visit and the best possible experiences. I truly apologize for the issues you encountered.At the Elk + Avenue Hotel, we have a sincere desire to offer a quality experience to all of our guests. Comments like yours help us understand our strengths and weaknesses. Thanks for taking the time to write. Your business is important to us and we do appreciate your input. Sincerely,Mathieu LecomteFront Desk SupervisorElk + Avenue Hotel

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a perfect location. Easy to walk anywhere. Our room was very clean and spacious. We were a group of 9 so getting together in the lobby and sitting around the firepit outside of Good Earth coffee was great. Would recommend and hope to stay again
Stayed 2 nights in Apr 2024
Response from front desk supervisor on Apr 22, 2024
Dear Marlene,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our location convenient. I am also happy to read your note about our coffee house Good Earth, it will be my pleasure to share it with them.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

valmiki jodeph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from front desk supervisor on Apr 22, 2024
Dear Valmiki Jodeph, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

8/10 Good

Maggie, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Maggie, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

8/10 Good

Gerald

Traveled with partner
Great location. Walking distance to restaurants and stores. Underground parking is a bonus
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Gerald,Thank you for your kind review. I am pleased to read your notes about our staff and found our location convenient.I am glad to hear that we were able to accommodate your car in our underground facility.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Our fav in Banff
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Steve,Thank you for your review,I am glad to hear that you have enjoyed your stay with us at the Elk + Avenue. It is also a pleasure to hear that we are your fav to go in Banff.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

10/10 Excellent

La Keria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, friendly staff and great location.
Stayed 2 nights in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear La Keria,Thank you for your kind review. I am pleased to read your notes about our staff and found our facilities and location convenient.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

10/10 Excellent

Eugenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Eugenia, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Zulkarnaen

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Zulkarnaen, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Jovid Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to shopping center, walkable to anywhere.
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Jovid Ahmad,Thank you for your review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our location convenient very close from the shopping center.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

4/10 Poor

RODNEY

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lobby area and location are great, but the overall room quality isn’t.
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Rodney,Thank you for your review.It is disappointing that we were unable to meet your expectations and the room quality outdated.Your comfort is of the utmost priority at the Elk + Avenue and it is unfortunate were unable to meet your expectations.We hope you will give our hotel consideration in the future and thank you for your feedback.Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

8/10 Good

Dawinder

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Dawinder, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Gerry, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Joannne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Mar 2024
Response from front desk supervisor on Apr 20, 2024
Dear Joanne,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found the location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, our go to place in Banff!
Stayed 3 nights in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Natasha,Thank you for your kind review,I am glad to hear that you love our location and that also choose us as your to go place in Banff.We hope to welcome you back soon.MathieuFront Office Supervisor

4/10 Poor

Pratik

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I have stayed at this property before in June of 2021 with my friend and at that time, the property was a lot more clean and nicer than this stay. I was in a king bed room in what seemed like the subpar part of the hospital from the second we stepped into the elevator. The fridge in the room had a vinegar smell and the bathroom door was quite beat with what looked like maybe a mould circle at the bottom of it. As well, the room was tiny. On my previous stay, we had 2 queen beds which was the same price as the king bed and I was expecting more free room having chosen this room but I was disappointed in the layout as well as the overall quality of the room (the 2 queen beds was absolutely lovely and had set high hopes for me to come back here). Overall, the property on the main level is nice, the staff were nice, but my experience and the room was subpar and I would advise people from staying in a king bed room here.
Stayed 1 night in Apr 2024

10/10 Excellent

maria cecilia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 20, 2024
Dear Maria Cecilia, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

2/10 Terrible

Mehak

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong pictures on internet and place is totally different than that , no microwave which they said earlier it has , no lock works on washroom almost walked in to my relative as door always stays open . Rude front desk when i asked about the breakfast included as it shows at booking time its available but she said if you want you cancel room and walk away . Been to 11 different countries and over 40 hotels worst ever experience.
Stayed 1 night in Apr 2024
Response from Jozette (Front Office Supervisor) on Apr 14, 2024
Hi Mehak,Thank you for providing feedback on your stay. I was concerned to read that your experience did not meet your expectations. Please know that your comments and suggestions are taken seriously and we do review every single one. Our front desk team have looked into your reservation carefully at the time of your arrival and breakfast is not included in your reservation.We understand your frustration in this matter but we want to keep our hotel policies fair and same for all guests.Thank you for your understanding.Warm RegardsOur most important goal is to ensure that our guests have a memorable visit and the best possible experiences.

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was ok, but often full of kids.
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on Apr 15, 2024
Dear Nicole,Thank you for your review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel . Our facilities are often busy during school holidays and the jacuzzi always the main area.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the loft. Friendly staff. Can’t really complain at all :)
Stayed 1 night in Apr 2024
Response from Jozette (Front Office Supervisor) on Apr 12, 2024
Dear Nicole,Thank you for your kind review. We are very pleased to read your notes about our staff and loved our loft room.We look forward to your future stay here at Elk and Avenue HotelWarm Regards

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love the ambience. Will definitely visit again.
Stayed 1 night in Apr 2024
Response from Jozette (Front Office Supervisor) on Apr 12, 2024
Dear Annie,Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm Regards

6/10 Okay

Krista

Traveled with group
Liked: Staff & service
The hotel is in a great location. Underground parking was super convenient . Nice having Good Earth on the main floor for morning coffee The beds are comfy as are the pillows. Property was ok but the room I stayed in was in need of a carpet cleaning. Hot tub is fairly old and not really inviting looking, Overall its ok , best part is location
Stayed 2 nights in Apr 2024
Response from Jozette (Front Office Supervisor) on Apr 9, 2024
Hi Krista,Thank you for providing feedback on your stay and found the hotel location great. We are always striving to improve our service and product and your feedback will assist us in doing so.Regards

10/10 Excellent

Shaina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night at The Elk and everything was great. The hotel room was modern, clean, had a mini fridge and a nice coffee machine. The walking distance to the pubs and bars downtown is very close. Parking underground was $5 a night, which was great to have a place to leave the vehicle. The hot tub was large, and the sauna was very nice. I would absolutely stay here again. Highly recommend.
Stayed 1 night in Apr 2024
Response from Jozette (Front Office Supervisor) on Apr 9, 2024
Dear Shaina,Thank you for your kind feedback! We are glad to see that you enjoyed your stay with us and found our facilities and location convenient.And it is pleasure to hear you that you will highly recommend us.We look forward to your future stay here at Elk and Avenue HotelRegards

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from front desk supervisor on Apr 8, 2024
Dear Julie, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Location is very convenient.
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 8, 2024
Dear Ruby,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and staff were super helpful!
Stayed 2 nights in Apr 2024
Response from front desk supervisor on Apr 8, 2024
Dear Ana,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

8/10 Good

Keiko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located in the heart of downtown Banff, yet it still offers spacious room and relaxing atmosphere.
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 8, 2024
Dear Keiko,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option! Nearby grocery, nearby resto, friendly staff would def stay here again
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 8, 2024
Dear Brian,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Hoi, TORRANCE

Traveled with family
Liked: Amenities
The room settings and lighting design is great, shower room is good for young and olds
Stayed 1 night in Apr 2024
Response from front desk supervisor on Apr 8, 2024
Dear Hoi,Thank you for your kind review. I am pleased to read your notes about our facilities.We appreciate your feedback as we are always looking for ways to improve our guest experience, and your comments will be taken into consideration to improve our serviceWe look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

8/10 Good

Milagro, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and clean
Stayed 1 night in Mar 2024
Response from front desk supervisor on Apr 8, 2024
Dear Milagro,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsJozetteFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Jordyn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very nice and friendly. very accommodating as well! would stay here again on the next trip to Banff.
Stayed 3 nights in Mar 2024
Response from front desk supervisor on Apr 8, 2024
Dear Jordyn,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

6/10 Okay

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well kept! But the room we were in was so noisy, we could hear everything. Was hard to sleep. But staff were amazing.
Stayed 2 nights in Mar 2024
Response from front desk supervisor on Apr 8, 2024
Dear Travis,Thank you for providing feedback on your stay. We are always striving to improve our service and product and your feedback will assist us in doing so. Thank you.Warm RegardsMathieu Front Office Supervisor

10/10 Excellent

Marcin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel right in the center of Banff. Free shuttle to all nearby ski areas. Underground heated free parking if using your own vehicle. Restaurant, bar and coffee shop in the same building. Grocery store across the street. Walking distance to everything in Banff including Banff Fairmont Hotel.
Stayed 6 nights in Mar 2024
Response from front desk supervisor on Apr 1, 2024
Dear Marcin,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Abdul, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Ample parking
Stayed 2 nights in Mar 2024
Response from front desk supervisor on Mar 29, 2024
Dear Abdul,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service
Nice and big loft style room.
Stayed 1 night in Mar 2024
Response from front desk supervisor on Mar 29, 2024
Dear Jessica,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

2/10 Terrible

Brad

Traveled with partner
Disliked: Amenities, property conditions & facilities
Offered no parking if you drive something bigger than a car and hallways were super noisy with the bed being 2 feet from the door.
Stayed 2 nights in Mar 2024
Response from front desk supervisor on Mar 29, 2024
Dear Brad,Thank you for your feedbacks,We did our best to accommodate your last minute booking and had only one room left. We are sorry that you found the room noisy.As for the parking , we do indicate on the websites that our parking garage is limited in height and capacity.We hope you have enjoy your time in the RockiesregardsMathieu

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk supervisor on Mar 29, 2024
Dear Peter, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

8/10 Good

Jahnavi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from front desk supervisor on Mar 29, 2024
Dear Jahnavi, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Arthur, Burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location - stone's throw from downtown Banff - good "home base" for our first visit to Banff - all staff - front desk, cleaners, restaurant staff very professional. felt we paid a premium and therefore was expecting a top rated property and it didn't disappoint.
Stayed 7 nights in Mar 2024
Response from front desk supervisor on Mar 27, 2024
Dear Arthur,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Sharlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to amenities. Excellent underground parking friendly service. The only downfall was the public washroom was quite dirty and I found hair (not mine) on my sheets!
Stayed 1 night in Mar 2024
Response from front desk supervisor on Mar 27, 2024
Dear Sharlene,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing position in Banff. Easy parking underground. A short walk to all the best places!
Stayed 2 nights in Mar 2024
Response from front desk supervisor on Mar 27, 2024
Dear Nicholas, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsJozetteFront Office SupervisorElk & Avenue Hotel