Ratings based on 831 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Great staff!

Posted Feb 3, 2016
The front desk staff were very friendly and helpful. My room was a nice size for the king panoramic room, but it was very noisy. Upon walking in I thought the window might be open. I had an amazing view but that also meant I faced the highway. But the beds were comfy and the room was very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Beautiful view

Posted Jan 21, 2016
Really nice hotel with a great view of Banff. Hot tub is in an excellent location to see the sprawling mountains
4 out of 5
Recommended
for Everyone
by A verified traveler

Juniper was great

Posted Jan 14, 2016
it was great, nice room, amazing view of the mountains, outdoor hot tub is awesome (i found it a bit too hot tho), the restaurant is very good, "fine dining" quality food, chef knows what he's doing, service was great. will stay there again in the future
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice views

Posted Jan 12, 2016
Hotel staff was great. Great views, only bad thing was they were doing reno's so we did not get the balcony room. Overall I would go back and stay there.
5 out of 5
Recommended
for Everyone
by A verified traveler from Claresholm

Restorative Getaway....beautiful

Posted Dec 18, 2015
Pros: Everything! Close Access to both town and skiing. So refreshing to step out on your balcony and breathe fresh air and that mountain view....awesome!
Cons: Keep the hotel just the way it is! A privately owned and well loved hotel ! Can't wait to return.
Location: Right at the base of Mt Norquay for skiing, snowshoeing and summer recreation. Easy access to Banff townsite. Restaurant on site. No traffic;a treat!
Responsive staff, exquisite dining , amazing views , lovely trees , easy parking, lots of history in this Banff landmark. Great choices of accommodation available including suites and even cabins!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a great view

Posted Dec 18, 2015
This is a nice hotel with a great bistro that has amazing food! If you have a room facing the parking lot bring a face mask as the curtains are thin and the light shines in. The hotel could use some paint touch ups and other minor updates.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very lovely location with a fabulous restaurant

Posted Dec 17, 2015
Pros: Restaurant
Cons: Nothing
Location: Right next to Banff
This place is a gem for the price you pay. We didn't pay extra for the views, so our room overlooked parking lot and then trees and mountain, so it was still lovely. The restaurant was amazing. Their breakfast was a steal and super gourmet, with spectacular views. I would definitely go there again. Please note the hotel does not have an elevator. This did not affect our stay, but is important to know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2015
Fantastic stay. Good food, amazing views, and friendly helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Nice quiet hotel

Posted Dec 7, 2015
Away from the main Banff hotel strip great if you just want quiet and to relax. No elevator and no pool. Prompt service from the front desk when we requested a couple of items for our room. Great restaurant on site. Will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Nov 30, 2015
Friendly and informative staff. Great location. Amazing food. Gorgeous views. Comfortable rooms.