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lebua at State Tower - Bangkok Hotels
Rating: 5.0 Stars
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lebua at State Tower

State Tower 1055/111 Silom Road, Bangkok 10500 - Map
"Great hotel, dishonest staff"
Enjoyed our stay and hotel is great, staff is helpful, location is perfect for tourist. But unprofessional management and housekeeping staff. On checkout my wife forgot her watch, a Michael Kors in the room and when we arrived at next hotel we realized. We returned to Lebua and announced it to the FD, they did not bother to check with HSK, manager arrived and same thing, no interrelated to even make an effort to call on HSK. Pure indication of management protocol, left my card for the hotel GM to contact me, no cal, no follow up.... A hotel with such prestigious brand and reputation, you will think that the management will actually do something when reported but, it's like "thanks for coming and goodbye" Our second time at this hotel, but since this issue, will never return and neither promote the brand....
Traveller from Aruba
Minutes from the Chao Phraya River on Silom Road, the lebua at State Tower offers central access to downtown (Siam Square) …More

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