Ratings based on 187 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

nice apartment style hotel with huge rooms

Posted Sep 30, 2017
We had a great stay at Angsana Villas. The apartments were huge and spacious, the staff were really friendly and accommodating, facilities great for our young family. It is however a little far away from the main tourist arra so options for food and nightlife is limited unless you want to travel out to Patong which is about a 30 minute taxi ride. Overall we had a good time and it was a really nice place to stay.
Comment from Hotel Management
Oct 2, 2017 by Angsana Villas Resort Phuket, Hotel Management
Dear Alice, Thank you for taking time to review your recent stay with us! It was our great pleasure to read that you had a delightful experience at Angsana Villas Resort Phuket. We would like to sincerely thank you for the positive feedback especially in relation to the service and our associates. We look forward to welcoming you back and to extend to you the complete Angsana experience we aspire to deliver to all our guests. Warm regards, Kanruethai Roongruang Hotel Manager Angsana Villas Resort Phuket
4 out of 5
by Colin

Great value

Posted Sep 8, 2017 on Hotels
A great place to stay but being our 3rd time there it is starting to get a bit aged, very clean and excellent service as always
Comment from Hotel Management
Sep 11, 2017
Dear Colin, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort, service and associates. We look forward to welcoming you back again and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Kanruethai Roongruang Hotel Manager Angsana Villas Resort Phuket
4 out of 5
by A verified traveler

Nice pool villa and friendly staff

Posted Aug 21, 2017 on Hotels
Overall a satisfying stay. What we liked: Vila pool, size of the villa, A/C efficiency, staff are polite and courteous even when stressed. Transportation if it does come, is often 5-10' early, once you know that you can factor it into your planning but it's inefficient from the resorts perspective and it can be stressful on the guests when you ask for a pick up at 0930 and they ring the door at 0915. The Laguna activities are well organised and the infrastructure (busses s boats) are in good order, the staff are always trying to please, good service levels by Thai standards. What we didn't like: Bus schedule and routings take time to understand. Once you figure it out, it's pretty efficient but Laguna is a huge resort, so it takes a bit of time. Dealing with the front desk: they called back with the requested information (restaurants, transportation etc), about every other time, so you have to follow up or you won't get your response. It's expensive. The mark up for food and services (such as drivers/activities) is expensive and the breakfast buffet is a bit bland after a week, but there is good variety and no extra charge for espresso or any other type of coffee. The kids club is limited in it's offerings and a lot of activities are to be paid extra, between 100-300 baht per activity/child, which again is a lot of money.
Comment from Hotel Management
Aug 24, 2017
Dear Valued Guest, Thank you for taking time and share your experience with us and other travelers! We are glad that overall you enjoyed your stay with us! Sincerely, your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future product development.We have taken note of your comment in regards to the quality of our breakfast and shuttle bus service and as to how this experience may be further enhanced. Thank you for bringing this to our attention. Hope the shortfalls did not deter your impression of our resort. I look forward to welcoming you back and extend to you the complete Angsana Villas Resort experience we aspire to deliver to all our guests. Sree Valsan Hotel Manager Angsana Villas Resort Phuket
5 out of 5
Recommended
for Everyone
by A verified traveler from beirut lebanon

It's was perfect so relaxing

Posted Aug 9, 2017
I enjoyed my stay Great hotel and super nice room The breakfast was so tasty
Comment from Hotel Management
Aug 10, 2017 by Angsana_Villas, Hotel Management
Dear Samir, Thank you very much for your positive review! I am very delighted to hear that you enjoyed your family holiday at our resort! Feedback such as yours serves as a valuable encouragement to our entire team to continually exceed the expectations of our guests. Best regards, Sree Valsan Hotel Manager Angsana Villas Resort Phuket
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Great Resort with Golf course

Posted Jun 25, 2017
The apartment was a little drive away from main club house. Apartment great and modern. Staff are extremely helpful and friendly. Our family had a wonderful stay and met great new friends. Will be back again.
Comment from Hotel Management
Jul 17, 2017 by Angsana_Villas_Resort , Hotel Management
Dear Shawn Wong, We were delighted to read that you enjoyed your stay and would like to sincerely thank you for the positive feedback especially in relation to the service and our associates. It is feedback such as yours that continually motivates us to exceed the expectations of our guests. Looking forward to your next visit! Best regards, Sree Valsan Hotel Manager Angsana Villas Resort Phuket
5 out of 5
by Paige

Posted Jun 13, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017
Dear valued guest, Thank you for your feedback and 5 star rating at Expedia.com, that means a lot to us! Best regards, Sree Valsan Hotel Manager Angsana Villas Resort Phuket
4 out of 5
by John

This traveler left a rating score only Posted Apr 19, 2017 on Hotels
5 out of 5
by A verified traveler

Pleasant experience

Posted Nov 25, 2016 on Hotels
Booked a 2 bedroom villa on hotels.com for 4 days. Upgraded to a 3 bedroom villa via the hotel directly in the last 3 days due to more family members joining. Villa was spacious and is what is perceived from photos on hotels.com. Could be a little more tidy especially under coffee tables. Staff were very thoughtful and gave a delicious chocolate cake on the house after noting it was my birthday on my passport after i checked in and have left the lobby. Very accommodating too and provided inclusive breakfast for the 2 new family members who joined for the upgraded 3 bedroom villa. The upgrade did not include breakfast and should only still allow 4 inclusive breakfasts daily while staying at the 3 bedroom villa. However, this was not clearly stated due to my assumptions and not stated during the emails for upgrade Affiliated with Angsana beach resort and using the beach facilities was easy. Angsana villas felt more private and suited us more than the beach resort. Best of both worlds really Overall a pleasant experience
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice and new hotel!

Posted Nov 13, 2016
Pros: We flew into Phuket Intl' Airport really late and didn't get to the hotel until almost 1:30AM. The staff was still very helpful and even upgraded us into a very big suite. The suite they put us in was huge! It had a kitchen, dining/seating area, king size bed and a massive balcony that overlooked the pool. Even though we checked in so late, it seemed like a very quiet hotel. The next day, we felt like we were the only ones lounging at the pool.
Cons: The hotel location feels a bit far from shops, food shops, etc. but we only checked into this hotel for one night because our flight into Phuket was so late and our plan is to be in Karon Beach.
Location: Didn't do anything around the area. If you plan to walk outside of hotel, note you may need to walk pass their villas, about a little more of 1/4 mi.
Comment from Hotel Management
Nov 22, 2016 by Brian Connelly, Hotel Management
Dear Jenny, Thank you for your valuable review! I am so pleased to read that overall you had a great experience at our resort and I hope to have the opportunity to welcome you back and providing you with another blissful stay soon. Warm regards, Brian Connelly General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2016 on Hotels