The villa is very large and open and very much full of light. You can push the huge glass doors in the living room completely to the side so the whole living room experience can become an outdoor experience. Very nice if you are lucky as I was and have good weather.
Bedroom and bathroom are also very large and very well done. The view is over a lake large enough to give complete privacy.
I had a freshly flown in Dover sole al meunière which was excellent.
No complains, a very relaxing environment and excellent service from my Villa host AU. Thank you.
Traveller from Singapore
Located in Laguna, this family-friendly Choeng Thale villa is within a 10-minute walk of Laguna Phuket Golf Club and Bang Tao …More
First impressions were not so great, but improved and the place grows on you. Check-in touches reminded me of holiday camps like Butlins (UK), rather than a 5* hotel, and it seems the hotel is now pandering to large groups and this sadly detracts from what should be a more classy hotel. However, spend a few days and it impresses. It's still resort style, but with nice touches such as the Xana beach club, and the Bodega & Grill. The gardens are fabulous at night, and while breakfast can feel a little like rush hour on the London Underground, the Spa, 250m long pool, and the touches reminscent of the Banyan Tree, make it a worthy place to stay.
Traveller from Myanmar
Located in Laguna, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Laguna Phuket Golf Club and Bang …More
The problem I had/have is how the place is advertised on both Expedia and its own official site. Take extra special care when booking your room. Unlike every other holiday I've booked where rooms are styled in very much the same way, each room can be totally different.
Before I go in to a sob story I have my hands up, this was my mistake which is why I paid the two night penalty having stayed at the resort for just under an hour.
At first, and second, glance I made the fatal error of assuming a two bedroom, two story residence was the wonderful picture they have plastered everywhere. The classic Thai style duplex pool villa. As it turned out when we got there, they put us in an apartment block resembling that of a typical City break rather than a paradise island. There is not one external photo of this building on either site.
The General Manager understood our concerns and kindly offered to move us to what we did see in the picture but due to the Chinese New Year it was very busy and it was their last room which smelt of heavy smoke. Indeed, this is not the hotel's fault and both rooms were very well equipped.
My only gripe was that if we took that room, the people who had originally booked it would have been put in our previously allocated room. Just made me wonder if that was what happened to us. Its that kind of shady dealing that drove me away from the Financial Sector. Completely legal but borderline immoral, and designed for profit from honest hard working fol
Traveller from London
This family-friendly Choeng Thale resort is located near the airport, within 3 mi (5 km) of Bang Tao Beach, Tesco Lotus …More
Absolutely incredible service. My cousin and I booked a speed boat tour offsite and got food poisoning.
The women at the hotel treated us like we were their children. They bought us medicine and took care of us while we were ill and had fevers. They went above and beyond their jobs. They saved our lives. Everyone and everything is perfect at Banyan Tree!!
This family-friendly Choeng Thale resort is located by the sea, within a 10-minute walk of Laguna Phuket Golf Club and Bang …More