Inattentive front desk Hidden hotel
Posted Nov 25, 2016
Me and my wife stayed at this Hotel at our last vacations, the rooms are in good condition also the breakfast buffet is good.
However the front desk girls were always to busy to be courteous, the hotel is a little bit far from the main Sukhuvit st even though we request the front desk for the tuk tuk (hotel free transportation) to take us to the main st, they have us waiting for 20 min and never follow up and the tuk tuk was available all that time, so with out the tuk tuk vehicle is really tiring to walk almost 20 min to the sky train station in top of what you going to walk in your regular tourist activities, if you are not a sport enthusiast and you want to have convenient access to the main st don't chose this hotel.
They said the have a coin laundry available to guests, when we try to use the machine it was always being used by the same staff of the hotel cleaning the room towels, so don't expect to have a machine available to use. There was a guy in the breakfast buffet area that was really nice and almost change my impression, but everyone else seems not attentive at all.