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Reviews of Amari Don Muang Airport Bangkok

5 out of 5
Amari Don Muang Airport Bangkok
333 Chert Wudthakas Road, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Russell James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport access
Stayed 1 night in Apr 2024
Response from Orapin on Apr 18, 2024
Dear Russell James,Thank you for your feedback and we really appreciate the time it took you to write this review. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient if you are traveling from Don Muang, I just wish there was more stuff to do around the hotel like sports bars etc
Stayed 2 nights in Apr 2024
Response from Orapin on Apr 18, 2024
Dear Rene,Thank you so much for taking the time to write about your recent experience with us. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

Daryl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are flying into / out of Don Muang airport
Stayed 2 nights in Apr 2024
Response from Orapin on Apr 18, 2024
Dear Daryl,Thank you for your feedback and we really appreciate the time it took you to write this review. I will be sure to pass on your kind words to the Team Members concerned in making your stay enjoyable.Thank you for choosing to stay with us and we hope to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night no complaints A/c in rooms could of been better
Stayed 1 night in Apr 2024
Response from Orapin on Apr 11, 2024
Dear nadine,Thank you for your feedback and we really appreciate the time it took you to write this review. The fact that you have provided such a detailed write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon.Thank you again for the feedback and we do hope to have the opportunity to welcome you back again.Kind regards,Management.

10/10 Excellent

roon, Fresno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from Orapin on Apr 11, 2024
Dear roon,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

Fiona

Liked: Property conditions & facilities
Staff where lovely
Stayed 1 night in Apr 2024
Response from Orapin on Apr 7, 2024
Dear Fiona,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

4/10 Poor

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient because it is attached to the airport but not great on many levels
Stayed 1 night in Apr 2024
Response from Orapin on Apr 3, 2024
Dear Mark,Thanks so much for sharing your experience with us. We hope to see you again in the future.Kind regards,Management.

8/10 Good

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an ideal location for me this trip. Walk direct to Don Muang airport. Within a reasonable distance from the rental city. Overall it is still a great place to stay. Staff are really helpful, rooms are large and the beds comfortable.
Stayed 7 nights in Mar 2024
Response from Orapin on Apr 3, 2024
Dear Daryl,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

Paul, Lawton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful in every way!
Stayed 3 nights in Mar 2024
Response from Orapin on Apr 3, 2024
Dear Paul,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skybridge to DMK international departures makes this hotel the logical choice for a stopover hotel. The fact that it is a suberbly run 5-star hotel at 4-star prices makes this my choice every time I need a place to rest en-route. Not much to do in the neighborhood though, except the Wat Don Mueang next door.
Response from Orapin on Mar 28, 2024
Dear Thomas,Thank you so much for your kind words of appreciation, as well as your detailed review of your visit with us at Amari Don Muang Airport Bangkok. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with us and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place and at the DMK airport makes it easy
Stayed 1 night in Mar 2024
Response from Orapin on Mar 28, 2024
Dear Brian,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
One set of elevators and massively long corridors leaving you guessing where to go.
Stayed 1 night in Mar 2024
Response from Orapin on Mar 24, 2024
Dear Barry,Thank you so much for taking the time to write about your recent experience with us. Really appreciate the positive comments you made on Amari Don Muang Airport Bangkok. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve.We hope to have the chance to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amari Don Muang is great place with some fantastic staff! It is THE most convenient hotel in regards to the airport. And we think the rates are very fair. Breakfast is amazing!
Stayed 1 night in Mar 2024
Response from Orapin on Mar 24, 2024
Dear Virginia,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

8/10 Good

Babu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for walking access to the airport.
Stayed 1 night in Mar 2024
Response from Orapin on Mar 24, 2024
Dear Babu,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

Evgeniya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, comfortable bed, nice swimming pool area
Stayed 1 night in Mar 2024
Response from Orapin on Mar 18, 2024
Dear Evgeniya,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

asta

Traveled with partner
Liked: Cleanliness, staff & service
everything in the room is a little worn. breakfast is excellent
Stayed 1 night in Mar 2024
Response from Orapin on Mar 16, 2024
Dear asta,Thank you for staying with us and also for your review of our property. Really appreciate the positive comments you made on Amari Don Muang Airport Bangkok. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve.We hope to have the chance to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stopover for transport. This time I caught the train from Don Mueang train station to Chiang Mai.
Stayed 1 night in Mar 2024
Response from Orapin on Mar 12, 2024
Dear John,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Management.

6/10 Okay

BEE HOON

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay again this hotel
Stayed 1 night in Mar 2024
Response from Orapin on Mar 12, 2024
Dear BEE HOON,Thanks so much for sharing your experience with us. We hope to see you again in the future.Kind regards,Management.

8/10 Good

John, Thatcham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Room needs a bit of maintenance and outside area not much around
Stayed 2 nights in Mar 2024
Response from Orapin on Mar 5, 2024
Dear John,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

6/10 Okay

Monika

Traveled with partner
Liked: Staff & service, amenities
Very convenient if you have an early flight from the airport, but otherwise pretty average stay. Room quite dated and no hot water in the shower. Bed was comfy, sheets were clean.
Stayed 1 night in Feb 2024
Response from Orapin on Mar 16, 2024
Dear Monika,Thanks so much for sharing your experience with us. The fact that you have provided such a detailed write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon.We hope to see you again soon.Kind regards,Management.

4/10 Poor

hengky

Disliked: Property conditions & facilities
there's no soap and shampoo in the bathroom... toilet seat was up when i first entered. some power plug didn't work
Stayed 1 night in Feb 2024
Response from Orapin on Mar 12, 2024
Dear hengky,I thank you for the detailed feedback you have provided us with. Please note we have taken on board your comments regarding the room condition and amenities with a view to finding a way to improve on these areas.Hope to have the opportunity to have you stay with us again.Kind regards,Management.

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Don Maugn
Stayed 1 night in Feb 2024
Response from Orapin on Feb 27, 2024
Dear Steven,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

8/10 Good

Patipat

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Don Muang Airport. Staffs are super polite.
Stayed 1 night in Feb 2024
Response from orapin on Feb 23, 2024
Dear Patipat,Thank you for your feedback and we really appreciate the time it took you to write this review. It is always encouraging to hear such positive feedback from our guests.I will be sure to pass this on and we hope to see you back again sometime in the near future.Kind regards,Management.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2024
Response from Orapin on Mar 24, 2024
Dear Erica,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

4/10 Poor

Joe

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air con didn’t work properly, it just felt stuffy all through the night. the shower gel and hand wash dispensers were empty, mould around the shower floor. On the plus side, the bed was enormous and it was quiet
Stayed 1 night in Feb 2024
Response from Orapin on Feb 23, 2024
Dear Joe,Thank you for your review and we are really sorry to hear that your experience with us fell below your expectations.Rest assured that these issue(s) are being looked into and I intend to make sure they are promptly fixed.Heartfelt apologies once again and hope we may someday have the chance to welcome you again.Kind regards,Management.

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with a bar. Good room, comfortable bed and well air conditioned. Very convenient for the train to Phitsanulok. Excellent burger in the restaurant.
Stayed 1 night in Feb 2024
Response from Orapin on Feb 23, 2024
Dear Gillian,Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. Please let us know what we can do for you in the future.Kind regards,Management.

8/10 Good

Virginia

Traveled with partner
This is a great location if you are using DMK. But the hotel is showing its age with some rough looking carpet in the rooms, and a bit of musty smell in some of them as well. We stayed there 4 weeks ago and had a great room. Last night, it was a bit damp and smelly…not horrendous, but noticeable. The buffet breakfast is always amazing and the highlight of the time there.
Stayed 1 night in Feb 2024
Response from Orapin on Feb 23, 2024
Dear Virginia,Thank you for your feedback and we really appreciate the time it took you to write this review.We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like room i had it had balcony, You can smoke, It was on top floor, but i will be renting this room again, when i go back.
Stayed 1 night in Feb 2024
Response from Orapin on Feb 23, 2024
Dear steven,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Mangement.

10/10 Excellent

Yun Shwe Yee

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient to extend the hour if your flight delays
Stayed 1 night in Dec 2023
Response from Orapin on Feb 23, 2024
Dear Yun Shwe Yee,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Orapin on Mar 24, 2024
Dear Mark,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Mindaugas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Claus, Boca Raton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Nice and helpful staff. Only downside. Air conditioning was to cold. Even on higher temperatures.
Stayed 1 night in Feb 2024
Response from Orapin on Feb 12, 2024
Dear Claus,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Don Maung was incredibly convenient
Stayed 1 night in Feb 2024
Response from Orapin on Feb 12, 2024
Dear Steven,Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. Please let us know what we can do for you in the future.Kind regards,Mangement.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large king room with a pod coffee maker overlooking the pool. Training room right down the hall, too bad it was only one night :(. The only downside was try to figure out how to get there from the railway station , which seems to be right next door but you need to go through the airport and basically ask around.
Stayed 1 night in Feb 2024
Response from Orapin on Feb 12, 2024
Dear Thomas,Thank you for your feedback and we really appreciate the time it took you to write this review. It is always encouraging to hear such positive feedback from our guests.I will be sure to pass this on and we hope to see you back again sometime in the near future.Kind regards,Management

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as usual but surprised I was not able to charge dinner to my room as I stay there often
Stayed 1 night in Feb 2024
Response from Orapin on Feb 12, 2024
Dear Jason,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Per

Stayed 2 nights in Jan 2024
Response from Orapin on Mar 24, 2024
Dear Per,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

6/10 Okay

James

Liked: Staff & service, amenities
Walkable to the airport. Very convenience.
Stayed 1 night in Feb 2024
Response from Orapin on Feb 4, 2024
Dear James,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great airport hotel. I would stay there again
Stayed 1 night in Feb 2024
Response from Orapin on Feb 4, 2024
Dear John,Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. Please let us know what we can do for you in the future.Kind regards,Management.

8/10 Good

Dene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, breakfast very good except for quality of juices. Nice selection,
Stayed 1 night in Jan 2024
Response from Orapin on Feb 4, 2024
Dear Dene,Thank you so much for taking the time to write about your recent experience with us. It is always encouraging to hear such positive feedback from our guests.I will be sure to pass this on and we hope to see you back again sometime in the near future.Kind regards,Management.

8/10 Good

Ward, Cashmere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Orapin on Mar 24, 2024
Dear Ward,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my next flight to my house in the nouth-east of thialand.
Stayed 1 night in Jan 2024
Response from Orapin on Jan 28, 2024
Dear steven,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
So handy for early morning flights. So easy to get to and from airport. Price was right. Lovely breakfast. Would stay again if using DMK airport.
Stayed 1 night in Jan 2024
Response from Orapin on Jan 28, 2024
Dear Jacqueline,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in future.Kind regards,Management.

10/10 Excellent

Per

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for working with me
Stayed 1 night in Jan 2024
Response from Orapin on Jan 28, 2024
Dear Per,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

Ward, Cashmere

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to DMK Airport
Stayed 1 night in Jan 2024
Response from Orapin on Jan 28, 2024
Dear Ward,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Floyd, Pearl City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heard about the Amari Airport through co-workers. It was a first timer for me there. Amari upgraded me to a suite. Liked the bridge to the Don Muang Airport. Great for domestic connecting flights.
Stayed 1 night in Jan 2024
Response from Orapin on Jan 26, 2024
Dear Floyd,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Just ok!!
Didn’t get my free upgrade but they found one that I had to pay for.. AC wasn’t working well all four days.. they seemed confused
Stayed 3 nights in Jan 2024
Response from Orapin on Jan 25, 2024
Dear Michael,Thank you so much for taking the time to write about your recent experience with us. The positive comments regarding the hotel services and facilities are something we take great pride in. Thank you again for your kind feedback and hope to have the chance to host you again sometime soon.Kind regards,Management

10/10 Excellent

STEVEN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Don Muang Airport and the hotel provided everything necessary for an enjoyable stay.
Stayed 3 nights in Jan 2024
Response from Orapin on Jan 23, 2024
Dear STEVEN,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guest's feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management

8/10 Good

Alexandre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay between flights
Great option for a short stay at a walking distance from the airport.
Stayed 1 night in Jan 2024
Response from Orapin on Jan 23, 2024
Dear Alexandre,We really appreciate you taking the time to share your review rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Kelly

Stayed 1 night in Jan 2024
Response from Orapin on Jan 21, 2024
Dear Kelly,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

6/10 Okay

Julie

Stayed 1 night in Jan 2024
Response from Orapin on Feb 12, 2024
Dear Julie,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Mangement.