Lobby sitting area

Reviews of Arcadia Suites Bangkok

4 out of 5
Arcadia Suites Bangkok
15 Soi Nai Lert, Wireless Road, Lumpini, Pathumwan, Bangkok, Bangkok

Reviews

8.4

Very Good

Rating 10 - Excellent. 316 out of 798 reviews" "
Rating 8 - Good. 355 out of 798 reviews" "
Rating 6 - Okay. 93 out of 798 reviews" "
Rating 4 - Poor. 18 out of 798 reviews" "
Rating 2 - Terrible. 16 out of 798 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Love the surrounding, the friendly staff and the breakfast spread. Thank you. 🙏
Stayed 4 nights in Feb 2024

10/10 Excellent

Geok Cheng

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

kokobe

Traveled with family
Very small variety for Breakfast, room cleaning service was average.
Stayed 8 nights in Jul 2023

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice and friendly employes. Very clean. Big size room with seperate bedroom. You need taxi for everything. Do not ttake during 4-8. Many many cars
Stayed 2 nights in Jun 2023

8/10 Good

Wai Yin

Traveled with group
hot water supply is unstable during shower The room is old
Stayed 4 nights in Jun 2023

8/10 Good

Mender

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Claudie

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023
Response from The Management on Mar 5, 2023
Dear Guest,Thank you very much for the highest scoreWe looking forward to welcome you back soonBest Regards,The Management

10/10 Excellent

Melati

Traveled with group
Liked: Cleanliness, room comfort
Overall, an excellent stay! Clean and spacious suite, friendly staff, decent breakfast spread, free daily tuk tuk service to Ploen Chit BTS and Central Embassy till 10.30pm. Most taxis and tuk tuks are familiar with where the hotel is. 3 downsides: 1. Quite a walk to the nearest convenience store/BTS which would have been okay if the lane wasn't so quiet. 2. Loud bird calls from early morning to night which is okay if you are out most of the day. 3. Mosquitoes, but if you don't need to be at the smoking area, you'd be fine. One last thing, room above our bedroom was undergoing renovations on 2 out of the 7 nights we were there.
Stayed 7 nights in Feb 2023
Response from The Management on Feb 21, 2023
Dear Melati,Thank you for taking the time to write a review about your recent visit. We have noted your comments . We gave your comments to the appropriate department and we will do everything to avoid similar incidents. Thank you very much for your feedback. We would like to welcome you back again soon. Best Regards,The Management .

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smallish hotel in upscale area. Great staff, nice pool area, reasonably equipped gym and decent breakfast. Wifi was also good. A good spot.
Stayed 4 nights in Jan 2023
Response from Beer on Jan 28, 2023
Dear Ian,Thank you for your feedback,We looking forward to welcome you back soon Best Regards,

8/10 Good

weihong

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Need to walk 10min to 7-11
Response from Beer on Jan 13, 2023
Dear Guest ,Greeting from Arcadia Suites angkokThank you for your feedack ,we would like to welcome you back again soonBest Regards,

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Top class hotel and great staff.
I was very pleased with my recent stay at Arcadia Suits in Bangkok. I liked the washer/dryer, nice size refrigerator, nice sheets and pillows, and large area shower head. The room had quality furniture and fixtures, was cleaned and picked up daily, the AC worked great, and the hotel was at a great location to many shops and activities.
Stayed 14 nights in Dec 2022
Response from Beer on Jan 11, 2023
Dear Michael,Thank you so much for your great feedbackWe would like to welcome you back again soon.Best Regards,

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, room comfort
Great value for the money.
Stayed for 9 nights. Breakfast was decent, room was comfortable and the staff very friendly and helpful. Downsides were; shower temperature was unpredictable and while the property is in the central district it’s not super close to the BTS. That said the hotel has a tuk tuk shuttle that runs every day except between 5-7PM. That’s rush hour so if you leave or return during those hours, it’s about a 5-7 minute walk back. We stayed in the two bedroom suite and it was perfect for us. There is a washing machine/dryer that works but don’t count in it drying your clothes. You’ll need to hang up your clothes to dry. We would stay again for sure.
Stayed 9 nights in Dec 2022
Response from Beer on Jan 3, 2023
Dear Mr.James,Greetings From Arcadia SuitesPloenchit BangkokThank you very much for your kind feedack,We would like to welcome you back very soonBest Regards,

10/10 Excellent

paresh

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and spacious rooms in a convenient location. Staff are very accommodating to ensure you have everything you need.
Response from Beer on Dec 14, 2022
Dear Marina,Thank you very much for your feedback . We looking forward to welcome you back very soon Best Regards,

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in a fantastic location in Bangkok! This hotel is close to Nana Square and there are plenty of local shops and dining options in walkable distances! The hotel was clean, check in was hassle free and staff were polite and respectful. Will stay again if I'm in Bangkok again!
Stayed 2 nights in Oct 2022
Response from Beer on Nov 6, 2022
Dear Robert, Thank you for taking the time to share your feedback. . We hope to welcome you back to our hotel very soon! Sincerely, Ms.Supatcha.K (Assistant Guest Service Manager )

10/10 Excellent

Joey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel stuff is friendly and nice, room is clean n comfortable.
Stayed 3 nights in Oct 2022
Response from Beer on Oct 13, 2022
Dear Joey ,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ms.Supatcha.K (Assistant Guest Service Manager )

8/10 Good

RINO

Traveled with group
Liked: Cleanliness, room comfort
Very spacious room
Room is very spacious and staff are very accommodating.
Stayed 3 nights in Sep 2022
Response from Beer on Sep 19, 2022
Dear Rino, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ms.Supatcha.K (Assistant Guest Service Manager )

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022
Response from Beer on Aug 3, 2022
Dear Sir , Thank you for High score feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ms.Supatcha Kamwanitchakul ( Assistant Guest Service Manager )

8/10 Good

DARREN

Traveled with group
Liked: Cleanliness
IMPROVEMENT NEEDED
1) The reception service needs improvement. 2) Toilet issue non stop. 3) Water leaking at rain shower. 4) Pool not used at the point also never clean. 5) The only good point is the location of the hotel. 6) Quiet environment. 7)
Stayed 7 nights in May 2022

8/10 Good

Priscilla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Joh on Mar 4, 2020
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2020
Response from Kanawit R. on Feb 12, 2020
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Ying, Singapore

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Towels were greying instead of pure white. Must commend the concierge Mr JJ - very polite, funny & helpful guy! Speak quite good English n able to provide useful info during our stay, very cheerful personality!
Stayed 4 nights in Jan 2020
Response from Kanawit on Jan 23, 2020
Thank you for taking the time to share your past experience at Arcadia Suites Bangkok. We are delighted to see your comments about our service, and we are extremely thankful to read that our team was able to exceed your expectations.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020
Response from Joh on Jan 16, 2020
Thank you very much for very nice feedback.

6/10 Okay

So Chong May

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Kanawit R. on Dec 30, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Matt, Arizona

Business traveler
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Dec 2019
Response from Kanawit on Dec 9, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing . The staff was helpful and friendly. Have the most enjoyable sleep
Stayed 6 nights in Nov 2019
Response from Kanawit on Dec 3, 2019
Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at Arcadia Suites Bangkok by Compass Hospitality. We hope to welcome you soon again.

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019
Response from Kanawit on Nov 24, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Laura

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019
Response from Kanawit on Nov 18, 2019
Thank you for your feed back

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Kanawit on Nov 11, 2019
Thank you very much for very nice feed back

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 4 nights in Oct 2019
Response from Kanawit on Nov 3, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Reasonable price, quiet location, good interior design..
Stayed 4 nights in Aug 2019
Response from Kanawit on Oct 16, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019
Response from Kanawit on Oct 16, 2019
Thank you very much for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Kanawit on Oct 8, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Sim, SIngapore

Traveled with family and small children
Liked the tuk tuk service but definitely not the staff who kept selling transportation services and day tour. Hotel is near BTS but wouldn’t want to walk as there are many cars passing through the way to BTS station. We had a 2 bedroom for 6 nights but the kitchenette had only forks and spoons with plates and cups. There was no pots, knives, tea towel nor dishwashing liquid, washing detergent ready for use. We had contacted the hotel beforehand to confirm the availability of such items, hence was a disappointment when we found none. A bit of language barrier with front desk And took much effort to understand our needs. Spa within the hotel is convenient but don’t expect the environment to be the same as other well known hotels. Breakfast spread do not have much variety, same types of bread and fruits for our 7 days stay. The dishes that changed daily would be the main - vermicelli/ pad thai, vegetables and protein. Although limited choices, the food is tasty. Overall, acceptable comfort level and check out was fast.
Stayed 6 nights in Sep 2019
Response from Kanawit on Oct 8, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is overall great. It was clean and new. When we first checked in the shower was clogged. We called the reception to inform them of the situation and they noted to send someone up. Waited for a good 15min and there was still no one. We had to personally go down to the reception and inform them again before they send some one to our room to clear up the clog. We also had issues with Wifi access and the issue was not followed up promptly as well.
Stayed 3 nights in Sep 2019
Response from Kanawit on Sep 26, 2019
Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us. We strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused. We will pay close attention to your suggestions to follow up the issue you have raised.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, they were willing to help fixing problems. They provided FREE Tuktuk service to the BTS station, this was really useful especially when we were carrying heavy things after a crazy shopping. There were some small shopping centres nearby so amenities were super good. The room was superrrrrrrrr large and we felt like home. Bed and sofa were comfortable and there were 2 TV in the room. Just one thing, it was very hard to adjust the hot water as the temperature of the water kept changing and it’s very hard to take a shower. Will come again! Thanks!
Stayed 3 nights in Sep 2019
Response from Kanawit R. on Sep 8, 2019
Thank you for taking the time to share your past experience at Arcadia Suites Bangkok. We are delighted to see your comments about our service, and we are extremely thankful to read that our team was able to exceed your expectations. Thank you again for posting your review; we look forward to your return visit! Kind regards from Arcadia Suites Bangkok.

2/10 Terrible

cheung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Kanawit on Aug 26, 2019
Thank you very much for your feed back

8/10 Good

Vanessa, Singapore

Traveled with group
Liked: Cleanliness
Special complement to JJ who has been very helpful and provide friendly service to ferry guest from hotel to the BTS station
Stayed 4 nights in Aug 2019
Response from Kuntida on Aug 23, 2019
Dear Vanessa, Thanks for staying with us. We appreciate your feedback! We are looking forward to welcome you again. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Kanawit R. on Aug 22, 2019
Thank you for your feed back

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
Nice room decor. Breakfast spread is good and adequate even though it's a small restaurant.
Stayed 4 nights in Aug 2019
Response from Kuntida on Aug 14, 2019
Thanks for staying with us. We appreciate your feedback! Best regards

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Kanawit on Aug 4, 2019
Thank you very much for you feed back

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The arcadia suites was in a great location, very safe area and close to most things. The hotel had transfers to and from the BTS station and the staff were extremely helpful and friendly.
Stayed 4 nights in Jul 2019
Response from Kanawit R. on Aug 4, 2019
Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at Arcadia Suites Bangkok by Compass Hospitality. We hope to welcome you soon again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place provided a free shuttle to ease the travel from main road to the hotel.
Stayed 4 nights in Jun 2019
Response from Kanawit R. on Jun 26, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Cons: No business centre. Limited choices for breakfast. Not near bts but walkable for 7to10min. Tuk tuk service provided but during peak hour bad traffic and long wait. Room is spacious and bed is good BUT my room face roadside. Noisy for me.
Stayed 3 nights in Jun 2019
Response from Kanawit R. on Jun 26, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great. Really appreciated having the tub and the shower in the bathroom as well as the separated sleeping area. Just like an apartment! The location was not bad though it's a bit tough returning to it at night from the BTS station when it's 30C outside. Getting out from the hotel to BTS isn't a problem as there's a tuk-tuk service included with our stay. The staff tend to push sales of shows, taxi rides etc. But that was expected.
Stayed 4 nights in Jun 2019
Response from Kanawit R. on Jun 26, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 18 nights in Jun 2019
Response from Kanawit R. on Jun 26, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Kanawit R. on Jun 26, 2019
Thank you for your feedback

8/10 Good

Zurainah

Liked: Staff & service, room comfort
Not a bad stay
Friendly and attentive staff during breakfast. Room was never cleaned thoroughly and amenities were not replenished regularly.
Stayed 4 nights in Jun 2019
Response from Kanawit R. on Jun 26, 2019
Thank you for posting a review of our property. Here, at our hotel, we constantly aim to deliver excellence and therefore, we are deeply sorry, when we fail to exceed our guests’ expectations. Please accept our sincere apologies for the shortcomings you encountered during your stay. We have shared your feedback with our entire team for the purpose of bringing improvements needed. We do hope to have an opportunity to win back your trust in the not too distant future.

10/10 Excellent

LuXian, Kuala Lumpur

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Free Tuk Tuk ride to the BTS, and only 6 mins walk back to the hotel which was a relief after a long day of walking. They even went the extra mile to upgrade us because we wanted a non smoking room and the room we had booked were only left with smoking rooms. The only thing is that there isn’t much around the hotel, so if you need a late night snack, you’ll have to go further out or take the BTS to another’s stop with more selections.
Stayed 5 nights in May 2019
Response from KUNTIDA on Jun 11, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good hotel to stay at. Near BtS and had free service to station.
Stayed 5 nights in May 2019
Response from KUNTIDA on Jun 12, 2019
Thank you very much for your very nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at Arcadia Suites Bangkok by Compass Hospitality. We hope to welcome you soon again.