Ratings based on 450 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Service

Posted Dec 1, 2016
Service is slow. Needs to send reminders few times ...
4 out of 5
by A verified traveler from Singapore

Excellent choice of hotel for Bangkok holidayers

Posted Nov 29, 2016
Arcadia Suites is centrally located in Phloenchit (5min slow walk to Phloenchit BTS) close to many hot tourists spots like Siam, Pratunam & Terminal 21 etc. It's walkable if you take the BTS skywalk! If you choose to have meals nearby, there's Central Embassy and a few malls down Chitlom - accessible by the free Tuk Tuk service by hotel. The 1bedroom superior suite that I booked is spacious & equipped with a full kitchenette, washer/dryer, iron + board, hairdryer, even a LED light vanity mirror - essentially everything you need for a comfortable stay in Bangkok. There were service lapses with housekeeping but this was quickly addressed by staff after 1 phonecall. Hotel staff were friendly and efficent with our requests. Call for Tuk tuk only when you reach Phloenchit BTS/Central embassy. They are fast and arrive in less than 5mins given no traffic jam!
Comment from Hotel Management
Dec 1, 2016 by Nimit, Hotel Management
Dear Silin, Thank you for taking the time to share your stay experience at Arcadia Suites Bangkok. We are delighted to learn that you enjoyed our room and facilities also staffs provided you good service. At the same time, we are happy to have met your expectations in service and quality standards. Once again, thank you for your valued patronage. From all of us at Arcadia Suites Bangkok, we look forward to welcoming you again in the near future. Kind regards, Nimit Tharapornsiri Hotel Manager Arcadia Suites Bangkok
3 out of 5
by A verified traveler from edmonton, Canada

Stay satisfaction linked room.

Posted Nov 29, 2016
Pros: location and clean modern rooms
Cons: air vent smells
Location: Close to Central as well as Burmurngrad
The location and price point are excellent. The room is a modern serviced apt - clean, great layout, no carpets. Perfect 1 bedroom set up for 3 days. However, the room we were in 709 was terrible. The air vent system in our room circulated another room cooking aromas. From 5 - 10 pm we could smell strong cooking aromas. It was completely off putting. The first time i complained, they sent a room spray. The second time i complained, they said they had no available room to change. Finally on the last night, they were able to change rooms. Once this happened, it was perfect. No offensive smells. I think it is only the air vent in that room. However, i was frustrated they did not move us immediately.
Comment from Hotel Management
Dec 1, 2016 by Nimit, Hotel Management
Dear kelly ann, Thank you for taking the time to provide your feedback, although I do regret that some elements were not as expected. First of all, I would like to extend my sincerely apologies for all the problems and sorry to hear that your room got the unpleasant smell. Your feedback and suggestions are important to us so that we can constantly review our system and room maintenance in order to exceed our guests' expectations, and make our guests' stay more enjoyable. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards, Nimit Tharapornsiri Hotel Manager Arcadia Suites Bangkok
4 out of 5
by A verified traveler from singapore

Nice hotel near city

Posted Nov 24, 2016
Nice stay ! Staff friendly n near city area! Good service n room clean
Comment from Hotel Management
Dec 1, 2016 by Joe, Hotel Management
Dear Joseph, Thank you for taking the time to share us with your feedback on Arcadia Suites Bangkok. We were glad to see that you enjoyed stay with us and pleased by the team. Once again, thank you for your value feedback and look forward to welcoming you again soon. Kind regards, Nimit Tharapornsiri Hotel Manager Arcadia Suites Bangkok
5 out of 5
by A verified traveler

Ottimo!!!

Posted Nov 16, 2016
Pros: Camera,cortesia,pulizia,arredi molto belli
Cons: Nulla,ho trovato tutto perfetto
Location: Hotel defilato,ma vicino alla metro sopraelevata,ottimo per visitare la città
Ho soggiornato con la mia famiglia,camera grande,molto ben arredata,perfettamente pulita.Ottima la colazione e molto bella la piscina.Comodo il servizio taxi fornito dall'hotel per la metro
Comment from Hotel Management
Dec 1, 2016 by Joe, Hotel Management
Thank you for taking the time to sharing your feedback during your visit at the Arcadia Suites Bangkok. We were delighted and happy to see that you and your family joyed your stay on our room with the facilities. Once again, thank you for staying with us. We look forward to welcoming you again in the near future. Warm regards, Nimit Tharapornsiri Hotel Manager Arcadia Suites Bangkok
5 out of 5
by A verified traveler from Sg

A hidden gem amongst Bkk's hospitality giants

Posted Nov 14, 2016
Pros: Attentive to our needs even at the odd hour. Tuk Tuk was always ready to fetch and bring guests to the main road (Phloen Chit Road). If you are an avid reader, there are ample books available for reading at the lobby. WIFI was strong and available throughout the hotel.
Cons: The check in desk at the lobby can be made brighter.
Location: In a neighbourhood of private residences, a convenience store (5 mins walk out to Witthayu Road) & quick access to Suvarnabumi Airport by highway.
Comment from Hotel Management
Dec 1, 2016 by Joe, Hotel Management
Dear Chan, Thank you for taking the time to share us with your feedback at the Arcadia Suites Bangkok. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve, especially on the lobby areas that we are in the progress on the changing lights to make more brighter. Once again, thank you for staying with us and we look forward to welcoming you again in the near future. Warm regards, Nimit Tharapornsiri Hotel Manager Arcadia Suites Bangkok
3 out of 5
by A verified traveler from hkg

出入唔方便,泳池大多數時間曬唔到太陽,早餐太少選擇,但職員有善同幫手

Posted Nov 8, 2016
Pros: 職員有善同幫手,female staff at receiption is nice. 客房舒適, 客房整潔ok
Cons: 出入唔方便, can not go outside by walk, i think if i walk to BTS station over 15mins, i have wait for hotel tuk-tuk over 20mins, no shops or restaurant near hotel,泳池大多數時間曬唔到太陽,早餐太少選擇
Location: Nil
Comment from Hotel Management
Dec 1, 2016 by Joe, Hotel Management
Dear jtse, Thank you for sharing your feedback about your stay experience with us. We were glad to see that you enjoyed stay with us and pleased by the staff at reception. Once again, thank you for your valued patronage. From all of us at Arcadia Suites Bangkok, we look forward to welcoming you again. Warm regards, Nimit Tharapornsiri Hotel Manager Arcadia Suites Bangkok
5 out of 5
by A verified traveler from hong kong

性價比很高既酒店

Posted Nov 3, 2016
訂了兩房的房型,房間整體不算大但很漂亮。浴室很整潔,我一向很注重浴室的清潔度。酒店位於住宅區中,意外的安靜舒適,治安都不錯都不錯,晚上兩個女生走路回酒店也沒有問題。酒店至bts大約要走幾分鐘,不想走路的話可以搭酒店的Tuktuk車,免費接送至bts站。
Comment from Hotel Management
Dec 1, 2016 by Joe, Hotel Management
Dear Irene, Thank you for taking the time to provide us with your feedback on Arcadia Suites Bangkok. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you again for your valued patronage. From all of us at Arcadia Suites Bangkok, we look forward to welcoming you again in near future. Yours sincerely, Nimit Tharpornsiri Hotel Manager Arcadia Suites Bangkok
5 out of 5
by A verified traveler from Hong Kong

Posted Oct 31, 2016
訂了兩房的房型兩個晚上,整體房間不算很大卻很舒適,而這個價位來就很不錯。位於住宅區內,環境十分安靜。由BTS至酒店需要幾分鐘路程,不算太遠,不想走路的可以乘搭酒店的TUK TUK車至BTS站。下次會再選擇這間酒店。
4 out of 5
by A verified traveler from Hong Kong

Nice hotel with great price

Posted Oct 25, 2016
Pros: The room was big and spacious. It will definitely be a good place to stay if you are looking for a cheap stay and especially for long trips - it has modern home feel to it.
Cons: The breakfast was so so. One thing was mosquitoes at the breakfast area- got four bites on one morning! The lighting at the area wasn't that great and the overall lighting at service areas are very dim.
Location: The location is the weak point of the hotel, it is a bit far from everything but they do have complimentary tuk tuk service to bts and central embassy